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Eloqua
Discussion List
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Why Marketers Can’t Miss Oracle AI World 2025Marketers, get ready: Oracle AI World 2025 is shaping up to be one of our most action-packed events of the year. From breakthrough AI strategies to real-world customer s… -
Any insight report that shows overall performanceSummary: I am looking for an insight or any other report which should show overall contact engagement, it includes Opens, clicks, web visits, campaign responses, form su… -
Insight OBIEE - Extract Query String Parameter Values into New ColumnSummary: Hi friends, I am trying to build a report using Eloqua Insight's "Email Clickthrough Link with Query String Breakdown" and want to extract text in the "Clickthr… -
Can we implement dark mode feature in Eloqua?Hi Team, Can we implement dark mode feature in Eloqua? If yes, how to implement the same.
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Eloqua Hot Phone NumbersHello! :) I would like to know the up-to-date phone numbers to Oracle Support to be used for example when I would like to escalate the SR? Is the following list updated?…
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Any case studies on auditing in Eloqua for field values on CDO or campaign stuckSummary: I want to create a program or report or alert or AI agent that would send an alert or email for auditing both data population and program health. 1.Detect when …
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Does STO sends emails after campaign ends?Hello! I have a question regarding the STO - send time optimization & campaign completion status. I observe a case where 3 contacts got the email ABC - it is visible in …
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Use case for Account Custom Data ObjectSummary: Content (please ensure you mask any confidential information): Hello, I'm wondering if any user in the community has any use cases of implementing account custo…
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Troubleshooting Tips for Eloqua Profilers in SalesforceHiya! We have a large number of Salesforce users that rely on Eloqua Profiler in Salesforce. Odd thing, the bulk of the SFDC users can see profilers with no problem. But… -
Dynamic Content Clickthrough by Contact ReportingHi there, Is it possible to get a Clickthrough Link Breakdown kind of report for Dynamic Content Blocks? We are able to view the # of clicks using the "Dynamic Content b…
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Landing page clickthrough, any ready to use report?Does Eloqua have any ready to use basic report for Landing Page clickthrough? I have LP with many hyperlinks, how could I get the info which Contact clicked it and how m… -
Add a new mailing address to Eloqua with MultibrandingGreetings, community! We need to add a new email sending address to our Eloqua instance. The instance has multibranding, but reviewing the official documentation, we can… -
Is the optimization time calculated by Send Time Optimization visible?Content (please ensure you mask any confidential information): Can I see the days and times calculated by Send Time Optimization on the contact's screen, profiler, and s…
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Does Send Time Optimization support Japanese time?Content (please ensure you mask any confidential information): Enable Eloqua AI in Japanese organization. In Eloqua, the internal value of the date and time is not Japan…
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Converted Leads import timing causing integration errorsSummary: Looking to the Eloqua hive mind for some help! We have automation set up in SF to auto-convert leads after creation, which happens within a minute of Eloqua cre… -
Eloqua tracking on custom htmlTo ensure our button renders correctly in Outlook, we implemented the custom code above. However, when adding "&elqTrack=true" to the links, no tracking ID is appended a…
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Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou…
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Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res…
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How to map CDO records to contact via API?Hi Team, We do have a CDO created, and all the records created in that CDO is created via API. How can we map all those data coming from API to the contact table?Mapped …
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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REMINDER: CX Solution Overview Demos This Week - Register today!!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Can we see recent acivity of a contact once email is directly sent via CDO?Hi Team, We have created a CDO "P_US_ProductREgistration" , and also had directly triggered to "SEnd Email" via CDO REcord Services. But, a particular record with the em…
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Can we clear account fields dataSummary: We need to clear values present in few of account fields from integrations which are not renewed, I see that we can create Update rules but cannot appear in Con…
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CDO records upload process - NEXT button not activeSummary: The NEXT button is not active while processing CDO records upload Content (please ensure you mask any confidential information): Have you ever experienced the p…