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Eloqua
Discussion List
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Eloqua tracking on custom htmlTo ensure our button renders correctly in Outlook, we implemented the custom code above. However, when adding "&elqTrack=true" to the links, no tracking ID is appended a… -
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou… -
Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res…
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How to map CDO records to contact via API?Hi Team, We do have a CDO created, and all the records created in that CDO is created via API. How can we map all those data coming from API to the contact table?Mapped …
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Why is field merge HTML details not getting populated in email template?Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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REMINDER: CX Solution Overview Demos This Week - Register today!!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Can we see recent acivity of a contact once email is directly sent via CDO?Hi Team, We have created a CDO "P_US_ProductREgistration" , and also had directly triggered to "SEnd Email" via CDO REcord Services. But, a particular record with the em…
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Can we clear account fields dataSummary: We need to clear values present in few of account fields from integrations which are not renewed, I see that we can create Update rules but cannot appear in Con…
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CDO records upload process - NEXT button not activeSummary: The NEXT button is not active while processing CDO records upload Content (please ensure you mask any confidential information): Have you ever experienced the p… -
Image encryption(%7B0a8116b3-4e8a-4271-bf18-52a50a661eb4%7D) removalSummary: We would like to make some images to pull dynamically from folders they hosted, to do that I think we only have solution where dynamic blocks, other way like wh…
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Auto Opens & Clicks Getting Through Eloqua's Filter?!We've noticed a few examples of emails (so far) with a lot of clicks, however most to all of them are are on the "view as webpage" link, the very first link on the email…
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Clarification on Email Engagement Tracking in EloquaHello! Using an email security solution that scans incoming emails—such as Proofpoint, Mimecast, or Microsoft Defender—can result in auto-opens or auto-clicks being reco…
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Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Campaign Fields textfield Max. number of digits allowed?Hello! Could you please confirm the character limit for small/large text fields in campaigns? I was able to find this information for contact fields—for example, contact…
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Is there a way to password protect or encrypt emails triggered by Eloqua Insight reporting agents?Summary: My internal customers want Eloqua Form Submission Data delivered to their inboxes. My Security team does not. I'd like to explore whether encrypting the Form Su…
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Create Eloqua Insight report that excludes the forward count in the total opens count?Summary: Some of our campaigns have a large number of forwards which changes the count of total opens. Is it possible to exclude the count of forwards from the campaign …
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Email group LimitIs there any limit on the number of email groups that can be created in Eloqua?
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Best practic to create a contact for REST 2.0?Hi all, Is there a reason why the "create contact" endpoint call is only supported for REST 1.0 and not REST 2.0? I am building a flow where I first "Create custom objec… -
Question regarding any side effects of deleting a DMARC recordHi, We'd like to ask somebody if there's any side effects of deleting the DMARC record for our email sending domain. [Situations] We use the "sub.sample.com" domain for …
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Post Data to ServerHello, Is it possible to know the IP range that Post Data to Server uses to call a URL? Regards.
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How to Display All CDO Records for a Single Contact in Email (Order Cancellation Scenario)Hi Team, We have a requirement to send Order Cancellation emails to customers who have canceled their orders. The data is stored in a Custom Data Object (CDO), which inc…
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Reporting Based on Specific Identifiers in Email's HTML codeCurious about this - we're moving a 3rd party integrated platform that uses HTML emails, so we will be using HTML code going forward. It would be awesome if we could, fo…
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About History Used in Fatigue Analysis and Account IntelligenceContent (please ensure you mask any confidential information): I have a question about AI. Fatigue Analysis and Account Intelligence leverage data such as email activity…
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How to filter on email group subscribers who are also globally unsubscribed?I am currently in search of a workaround that would allow me to more efficiently identify what contacts in my Eloqua instance are subscribed to an Email Group ("As of no…