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For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Why is CREATED BY not showing in the CONTACT lookup API?/api/rest/2.0/data/contact/{id} When I use the above API to lookup a contact, I want to know why I don't see createdby in the response. https://docs.oracle.com/en/cloud/… -
Eloqua Alert: Updated SSL Certs for *.eloqua.com being implemented Dec 2, 2024⚠️ Please be advised that on Monday, December 2, 2024 between 12:00 AM - 1:00 AM EST, Oracle Eloqua will be replacing the RSA and EC SSL certificates for the following d… -
Oracle Analytics: Eloqua Contact Unreachability DetailThis might be a question for @Otilia Antipa-Oracle or @JodyMooney-Oracle, but I'm attempting to create a comprehensive month over month report in Oracle Analytics for on… -
Can LinkedIn Lead Gen Form fields be mapped to a large text field in Eloqua?Hi, I've set up a campaign to bring in contacts using the LinkedIn campaign manager app to allow us to send automated emails and notifications. One of the questions on t…
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How to send additional information (fields) from salesforce campaign associationWe have data in one CDO (which is retrieved from GoToWebinar attendance) - which contains registrant key. Based on the attended status, we are updating the campaign memb…
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Can we generate the conversion rates of certain attributes using Eloqua Insights?Hi Team, Can we create the below customised reports using Eloqua Insights. If yes, what are the steps to be implemented? Lead Conversion Funnel - Leads to Bookings (Lead…
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CX Customer Connect Eloqua Showcase: 12/4 @1PM ETPlease join us on December 4th @ 12PM Central/1PM ET for a live session with our CX SE Solution Experts to gain more insight on how you can drive better business outcome… -
GoToWebinar app - configuration problemHi when trying to configure GoToWebinar app (by Citrix), when Login with GoToWebinar, that fails on GotoWebinar Authentication. (GoTo support claims the problem is on El…
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How to add a hyperlink in Eloqua Form TextHi, Within an Eloqua form I need to add: Text that includes a hyperlink (or clickable URL) followed by a checkbox. Is there a way to add a hyperlink/URL within any part … -
Questions around field merges on the formsThere is a rising concern around the Eloqua tracking id’s and we're trying to find answers to below questions. Do you see any specific impact where removing field merges…
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How to sync/export the SMS opt outs at Eloqua to other system ?We are exploring the SMS feature in Eloqua. After sending a SMS to users and if they reply STOP, the user will be opted out of SMS communications at the phone number lev…
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Export List for all Analyst Report Landing Pages on EloquaHello Community, I have a request from one of my stakeholders: Request: Please provide a list of all landing pages created on Eloqua for analyst reports. The list should…
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How to set up for single sign-onI looked into the document on single sign-on but did not see the link to download the identity provider's SAML metadata. Could you help with where to download the metada…
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SF Marketing Activities posting without a Lead or Contact associationThere are blank, meaning not assigned to a Lead or Contact, Marketing Activities being sent to Salesforce. We have SFDC Lead ID and SFDC Contact ID mapped in Eloqua and … -
Can We Restrict Contacts in Contact Overview Page Based on Contact View Selection?Hi Team, I have a question about restricting contacts in the Contact Overview page. Currently, I have set up two contact views: Google Sheets Contact View ADW Contact Vi…
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Redirect links in footer not capturing click data - how to troubleshoot?For the last 3-4 weeks we've stopped seeing hyperlink data info in our reports. This is only happening with redirect links in the footer component of the emails, header …
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Questions about the changed My Oracle Support WebsiteI'm contacting you because I'm having difficulty signing up new employees to the recently changed “My Oracle Support” website. Even if I enter the correct information in…
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Tracking links automatically added to shared footer that breaks the linkThe shared email footer component is adding tracking parameters to the link everytime the footer is saved, even if "add redirect tracking" is disabled. The "?elqTrackId=…
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LinkedIn Lead Gen FormHello! Do you have any tips for mapping the GDPR opt in consent and LinkedIn Form Submit Date with the contact fields in Eloqua? We would like to have 1:1 mapping for th…
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Any advice on how to randomly sort to 10 campaignsIn the past we've handled random sorting from one campaign to several other campaigns by using the Eloqua Contact ID. If Eloqua Contact ID ends with "1" send to campaign…
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Invalid Salesforce certificate error in Salesforce integration appIn our Salesforce integration app, we had an issue with an import that was working fine for a while, with the message 'invalid salesforce certificate' and the error code…
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Eloqua Opportunity ImportI am planning to import opportunities using the Salesforce Integration app. According to the guide, it mentions that setting up an External Call is required to activate …
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Response RuleHi, We have some questions regarding response rules. We'd like to understand what it'd look like to use the response rules in some specific situations. We'd appreciate i…
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UX: Drag and Drop + Showing enclosing folder location for searchThe new forced UI roll out removed multiple features that were extremely helpful in managing and navigating Eloqua. Can you please let me know how I can do the following…
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Test Visitor Tracking Scripts: The URL could not be retrievedHi all I have a query in regards with Eloqua tracking script. I located Eloqua script reference within tag: Domain(s) is located under Test Tracking Scripts [as 'domain…
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Image dependenciesHi, is there a way to get the number of dependencies and type of dependency each image have? Is it possible to delete the images in bulk? We checked a couple of images t…
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Block tracking domain by IT DepartmentI have received an inquiry from our IT department. They have asked if they can safely block B&D domains (such as image, app and tracking domain) that were setup in the B…
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Is there a known issue with pod3? after 24D release it is currently unavailable, past the windowIs there a known issue with pod3? After 24D release, it is currently unavailable and it is past the window of time mentioned -
Eloqua Insight - Filtering Total Sends = 0 for 7 consecutive daysUsing Email Send Date and Total Sends in the Email Analysis by Send Date report, is there a way to filter the report so that you can generate a report of Campaigns that … -
How to request latest B_D workbook for a particular instanceHi Team, I had raised an SR to Oracle requesting for the latest B_D workbook for the Eloqua instance I am working on. And they had responded me with the below, "Due to p…