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Discussion List
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Guided Campaigns use cases: A new Software release and accompanying information for list subscribersOverview: This use case demonstrates how Guided Campaigns brings distributed marketing quickly and simply to an organisation. The Problem: Our Marketing team want to sup… -
Redwood UI issue: Sender email address is getting overwritten for the emailsHi, The email templates has predefined sender email address specific to business unit(BU). When markerters are trying to create the emails by selecting the specific BU t… -
CX SE Solution session on November 6th @ 12PM Central/1PM ETPlease join us on November 6th @ 12PM Central/1PM ET for a live session with our CX SE Solution Experts to gain more insight on how you can drive better business outcome…Graham McInnes, OPM Team-Oracle 11 views 0 comments 0 points Started by Graham McInnes, OPM Team-Oracle -
Is there a way to know what date a contact was added to a shared list?Hi, I realize i can see when a record was last modified; but is there a way to know what date a contact was added to a particular shared list? When i build a report usin…
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Updating Contact Records Based on Email SendsHi Everyone, I have a scenario where we want to update a checkbox field on a Contact record when an email is sent to that contact from a specific Campaign X. We then pla…
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Seeking Help with Nurture Program Suppression Logic in EloquaHi Everyone, I hope this message finds you well! I’m currently managing several nurture programs in our Eloqua instance, all scheduled to run daily. Each segment is set …
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Inquiry of REST API Setup for JSON Payloads from "The Charles" to EloquaDear Team, I wanted to confirm if using the REST API endpoint "/api/REST/1.0/data/form/{formId}/formData" is appropriate for the following scenario. My client plans to s…
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Profiler notifications for Sales once leads qualifyHello is it possible to set an alert once contacts qualify, either by Lead scoring or by email / campaign engagement? I have read about setting up activity notification …
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Trouble Shooting: Landing Pages Not Connected to EmailHi, When creating a campaign canvas to include an email that has links to three different landing pages, I had the following trouble: Only one of the three landing pages…
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Lead scoring delays - any recommendations?We are seeing issues in our program where after an action is taken (form submission), lead scoring is delayed by the time they are routed to SFDC. If we hold a wait step…
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Question: Any Eloqua Insight Reports for Access to Landing Pages with Query StringsHi, I'm looking for some Eloqua Insight reports for access to Landing Pages with query strings, but there doesn't seem to be one. I'd like to see accesses to URLs of Elo…
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Detailed URL Detection Criteria in Form Asset SettingsHi, In the form asset settings, there is a checkbox for "Must not contain any URLs" under input field settings. I understand that if this box is checked, an error will o…
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Send Email via APIHello, Is it possible to send an email via API by inserting the Segment previously created in Eloqua into the body of the request? I know we can send to a large volume o…
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Can you Filter formula fields from CX Sales integration Import?I've attempted to filter a formula field from CX Sales into Eloqua but none of the following filters work to import a record with the field not NULL PersonDEO_MemberOf_c…
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API Call - Retrieve Shared List MembersHello, I there an API call to retrieve shared list members? I found a few API calls related to shared lists, but they don't retrieve the actual members of the shared lis… -
How to integrate Eloqua with Oracle B2C service Cloud how to write ROQL queryThe Oracle Service Cloud integration allows users of Service Cloud to make decisions in Eloqua based on data stored in Service Cloud. Users input a Service Cloud Query (…
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Import contacts into Eloqua from SFTP and create shared listWe want to import contacts from an SFTP server daily and add the members to a shared list. I know I can have separate imports which use paths on the SFTP which can be us… -
How to check CDO dependencies using APIHow to check CDO dependencies using API https://#####/api/REST/1.0/assets/customObject/id/dependenciesI am getting 404 error Any suggestion help will be appreciated
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Bulk Mapping of Custom Object Records to Eloqua Contact FieldsDear Team, I’d like to know if there’s a way to map custom object records to Eloqua contact fields in bulk. I’ve reviewed some documentation and conducted tests, but I h…
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Firefox and Chome Error Messages wit LP built in HTML EditorHi all - Has anyone seen these error messages pop up when building an Eloqua landing page in HTML in Firefox and Chrome? We have SSL certs, and first-party cookie tracki… -
Oracle CX AI strategy and value overview - Join us on Oct. 31st!Please join us for a session on Oracle CX's AI strategy and overview on business value at 1pm ET on Oct. 31st. Register today! ➡️ REGISTER NOW Oracle CX embeds AI in eac… -
Contact fields updateHi, We have uploaded a list of contacts manually to update few of the contact fields, but we observed few of the contacts were updated and few of them did not get update… -
How to automatically delete custom object recordsWhen a customer submits a specific form, the contact is deleted from eloqua using the program builder. I want to automatically delete all custom object records related t…
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Tracking domain for first-party trackingHi, I would like to set up first-party cookie tracking. Can we use tracking.sub.company.com as the tracking domain to track the website www.company.com? I would like to …
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How is data aggregated in operational and insights reports?How is data aggregated in operational and insights reports? Is there a criteria for how long Activity Log data is reflected? Because the numbers in the Operations report…
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Email Group Subscribe/UnsubscribeHello, I am trying to create an Insight analysis on subscribed and unsubscribed from a specific email group. For example: I want to know who subscribed this month, and i…
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unexpected unsubscribesThis is the second time that many of our internal people with our company domain email address are marked globally unsubscribed and they claim that they did not click th… -
Form submit action gives error for one formHello! I have been having a status - status "error" set by app when using the form submit action step in Eloqua Prod. I tried to deleted cookies and cache and reprocess …
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Eloqua Stirct ModeCan you or someone else perhaps provide us with a little technical background here? Do we just use the Eloquasoftware to i.) make the cookie options work and then only L…
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I have a contact who does not have an Email Send but she does have Email Opens.How does this happen?