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Field Service
Discussion List
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Checklist of done and undone activitiesContent Hi all, I am setting some complex activities to show a checklist in mobility so that the technician can check what he was able to do and what not. That checklist… -
New Aliases in Field Service and REST APIContent Hi All, I thought I would update you all on an issue I discovered recently with a new installation of Field Service and the REST API. After figuring it out, and …User_2025-02-01-07-02-40-559 14 views 0 comments 1 point Most recent by User_2025-02-01-07-02-40-559
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Activity OrderingContent Hi All, Is there any possibility where the first activity created for the day(from oracle service cloud) is taken first taken by the technician rather than takin…
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Link activity using APIContent Hi there, Can anyone tell how to create link activity using API, where to consume the the API for linking activity. Step by step process for REST API would be we… -
pass custom field value of OFS to action link as a query parameterContent Hi folks, I am showing a external page(www..com) in OFS as a action link. Is there any way to pass custom field value (which is dynamic) of OFC to that external …User_2025-02-03-18-08-03-002 37 views 2 comments 1 point Most recent by User_2025-02-03-18-08-03-002
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How to show external page(www..com) inside field service similar to iframe in HTMLContent Hi folks, Is there any way to show external page(www..com) inside field service similar to iframe in HTML?User_2025-02-03-18-08-03-002 29 views 3 comments 1 point Most recent by User_2025-02-03-18-08-03-002
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Daily extractContent Hi community. I need a daily extract of all that we have on OFSC, but I don't know how, I know that I have to use a curl or postman, but I don't know what's the …
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Character restriction on fieldContent Hi community. ¿Have anyone configured a restricción for a field? I need to limit a field, it's a field where the technician must write the field notes, but this …User_2025-02-03-19-39-16-500 30 views 2 comments 1 point Most recent by User_2025-02-03-19-39-16-500
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OFSC Forecasting Module - Resource Forecast UtilisationContent Hi OFSC gurus, I am working on client prospects and come across the requirement for OFSC to be able to forecast resource utilisation based on recorded levels of …User_2025-02-03-19-47-50-100 37 views 0 comments 1 point Most recent by User_2025-02-03-19-47-50-100
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Custom Dashboard and ReportsContent Hi Team, Can we customize reports and dashboard? If yes can anyone help in the step of custom Dashboard/Report. Thanks, Madhu Version 18A
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Test to ProductionContent Hi Team, Can we migrate fields and other configs from test to production. If so folks,can you guide with the steps regarding the same. Thanks, Madhu Version 18A
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Capacity check - Multiple time slots in same bucketContent Hi Gurus, We have a requirement to have two different activities with different duration. one activity type with 1hr duration and another with 2hr duration. So w…User_2025-02-03-21-38-01-427 34 views 0 comments 1 point Most recent by User_2025-02-03-21-38-01-427
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Phone Ext not passed to Android Device Phone DialerContent Hi When a customer's "hyperlinked" phone # in OFSC is clicked on, it loads the android device's phone dialer with the phone #. However, if the phone number inclu…
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Applications icon in Oracle Field serviceContent Hi All, Can anyone know how to consume a REST API in oracle field service? Kindly guide me how to do it? Thanks, Muthulakshmi
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Passing Activity Group ID in Outbound MessageContent We have successfully integrated and passing all activity info back to our upstream system. However, we have use cases where our mobile resources will be creating… -
Validation failed on not done scenario for multi day activityContent Hi All, I am getting validation failed message on the not done action although values are system generated. Scenario : Segment of 1 hour duration is set to 'Not …
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Multi day activity finished checkbox visibilityContent Hi All, We have to disable multiday finished checkbox on mobilty layout for some of the segments to achieve a business requirement. Please let me know if it is p…
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Planning for an Event Using OFSCContent Hello Gurus, We have a scenario in which we need to plan for a sale which is scheduled for a upcoming month , Can we achieve this with the help of capacity modul…User_2025-02-03-22-01-17-623 27 views 0 comments 1 point Most recent by User_2025-02-03-22-01-17-623
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Automated activity generation - OFSCContent Gurus Is it possible within the OFSC, I create activities automatically without the need for integration? With a message scenario setting? Customer demand: The c…
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Creating Non-Scheduled Activities - APIContent Good Morning, I would like to know how to create unordered and unordered activities through the inbound API. I know you need to set up the activities to be unsch…
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Hiding Engineer address details from OFS users - GDPRContent The GDPR will apply in the UK from 25 May 2018. The GDPR means any personal data held needs to be held for a legitimate business reason and anyone having access …
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2 Man simultaneous tasks displayContent Has anyone else thought of a way to display 2 tasks which are linked together? We have a few types of jobs in our industry which require 2 resources to attend. T…
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Can we update the user login password for a group of users in Oracle Field Service Cloud?Content Hello, The scenario is that i want to update the password for a group of users (ie bulk update).Please suggest if you know the SOAP or REST API of Oracle Field S…
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Creation of Time ZonesContent Hi Guys, Is there a way to add time zones in OFSC 17.2 version? For e.g. CST, PST etc. Regards, ShankarUser_2025-01-29-17-52-39-333 24 views 2 comments 1 point Most recent by User_2025-01-29-17-52-39-333
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Timestamp Capturing on Starting and Completion of an ActivityContent Hi, We need to capture Timestamp at the start and Completion of an activity using custom created button. Is there any way to fulfill this requirement? Thanks in …
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OFSC - Install Versus Break FixContent Hello, Just a query. I am interested in the types of businesses that people who use OFSC work for, and if they are more centred towards Installation type activit…
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Performance Issues - Map & Time View response timesContent Hi All, Since we upgraded to 17.2 we've experienced issues with slow performance at various points in the day when loading he map view and switching between reso…
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Set capacity categories on resources in OFSCContent Hello there I need information how can we to set capacity categories on resources in OFSC application. Can we do it using Capacity Management API? Regards, Prash…
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How does capacity/time intervals work ?Content Hi All, I am trying to see whether I can make capacity intervals (Configuration --> Business Rules --> Quota Management --> Capacity Intervals) work. I added cou…
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Applying external styles/css on OFSC pagesContent Hi, Is there any possibility to apply external css/styles on the OFSC pages? We are trying to have OFSC pages as iframe on another web application, so we are try…