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Field Service
Discussion List
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How to export users in Oracle field service.I used postman but i was not able to fetch all 3000 users at once. Even the filter for active users in postman does not work. https://atcocloud.etadirect.com/rest/ofscCo… -
How to create resources in OFS Fusion once the Users and Employees are syncedHi, we are syncing the employee information from an External HR system into Fusion, and since now OFS application is part of Fusion can you please let us know the proces…
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Communication between customer and technicianSummary: Hello good day, through the theme Where's My Technician? Customer can cancel or reschedule the visit via Digital Assistant (ODA). If the Customer wants to commu…
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Warehouse Resource not visible on Resource Hierarchy in OFSCDear Team, I’ve been working on implementing the Warehouse as a resource to enable Field Technicians to consume inventory directly from it. Currently, inventories in Ora… -
REPLAY: Oracle Fusion Field Service 25C Release Deep Dive (aired August 27th 8 AM PT / 11 AM ET)Watch the replay of the Oracle Fusion Field Service 25C Release Deep Dive Webinar Summary: Watch the webinar replay of our quarterly Oracle Fusion Field Service Release … -
How to assign a collaboration group to a resource/user in Fusion field service.Summary: I am working to set up collaboration in Fusion Field Service. I set collaboration permissions for our user types on the user type General tabs. I also created c…
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recurring holiday based on the week number and specific day of the week each yearSummary: we have a requirement to configure a recurring calendar non-working based on the week number and specific day of the week, rather than a fixed date. For example…
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parts catalog deleteSummary: currently it takes 4 hours for OFSC to remove item from parts catalog using REST API . how can we reduce the number of hours or make real time deletion? Content…
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How to set outbound message e-mail adress in service request messages as default?Summary: In the messages subtab of Service Request Object I want the E-Mail-Channel to be set as default. Content (please ensure you mask any confidential information): …
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OFS Attachments Sync with Fusion Service – Multi-Work Order ScenarioSummary: We have a scenario where multiple work orders (WOs) are created under a single Service Request (SR) in Fusion Service. Each work order represents a multi-day jo…
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Storing attachments uploaded in OFS for more than 2 yearsSummary: Our requirement is to store files/attachments uploaded in OFSC for more than 2 years. Is it possible to store them in Oracle Autonomous Dadabase. If yes please …
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Does Oracle Field Service Cloud has capability to scan files or attachments before uploadingSummary: Does Oracle Field Service Cloud has capability to scan files or attachments for viruses/malware before uploading in OFSC. If not, please suggest some options to…
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want to place validation in a form where pass all check box is selected, all values should be passI want to set validation in a form where the "pass all" checkbox is selected, which means all values should "pass" in all remaining properties.
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Showing thumbnail and download link of attachment attribute on pluginSummary: Is it possible to generate or retrieve thumbnail URL and allow download of the attachment URL (image/PDF) on the plugin page without downloading file using indi…
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How to add a field in the page under Service->Service Profiles->Account 360->Assets tabSummary: Hi Team, I need to achieve the below requirement, Does Anyone have any idea how to fulfil the requirement and please provided me the details steps and navigatio… -
Usage and Purpose of Oracle HCM application in Oracle Field Service CloudSummary: Hi Team, We are currently working on technician sync integration between Oracle Field Service Cloud and HCM and have come across the Oracle HCM application unde…
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not able to import User type in Fusion Field Service because of Login policySummary: We have to import user types, but are not able to import the User type in Fusion Field Service because of the Login policy error. It seems the Login policy is e… -
Read CSV files from SFTP location via Plugin in batch modeSummary: Read CSV files every hour which has activity data in SFTP location and create activities in OFSC without middleware. Content (please ensure you mask any confide… -
Language translation for pluginSummary: The plugins are created in English. How to make plugins multilingual for users ? Content (please ensure you mask any confidential information): OFSC provides OO…
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Attachment Sync between Oracle Field Service cloud and Oracle Fusion Cloud.Summary: "Hi Team, Greetings! We are currently working on a Fusion Service to Field Service bidirectional attachment sync integration. We have created two integrations: …
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List of Fields that can be edited in Group ActionHi All, We had a requirement to edit duration simultaneously for multiple activities . We could see that duration is not an editable field in 'Change Group of Activities…
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End Conference ability in collaborationSummary: Dear All, There is a requirement to end conference. we tested by giving leave conference but it will end conference for particular resource not for all. Please …
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Visible resource will not show hierarchy in Dispatch ConsoleSummary: Dear All, "There is a requirement to add a group along with its members to the visible resources. However, once we see dispatch console, the hierarchical struct…
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Enlarge the Checkbox SizeSummary: Dear All, There is a requirement to increase the size of the checkboxes on the form, as they appear too small on mobile devices. Is there a way to adjust the ch…
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Inventory tracking when unused or in custom statusSummary: Hi All, We have the below two client requirements: Q1. First is to send a notification to the resource if inventory is unused (which means it is in the resource…
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Is there a way to skip confirmation screen for Enroute ?Summary: When we click on Enroute button, we are led to a screen where we need to click submit and then the travel starts. we have a client requirement where we want thi…
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Light and Dark mode to Mobile ContextSummary: Dear All, There is an requirement of light and dark mode option, Is there an option for the user to set light mode or dark mode in mobile contexts? which provid…
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Working of attachments in Fusion Field Service (FFS)Summary: Hi everyone, I would like to understand how the attachment works in the new FFS environment. Content (please ensure you mask any confidential information): Base…
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Rename Submit buttonSummary: Dear All, "We have a client requirement to rename the 'Submit' button on a specific screen, such as the Activity Details form. However, when we attempted to cha…
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Set Resource Time zone in new Fusion Field ServiceSummary: Unable to understand from where we can set different time zones for the resources in new Fusion Field Service. Content (please ensure you mask any confidential …