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Field Service
Discussion List
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How do i capture signature of technician with new Fusion Field ServiceSummary: Need to capture the technician and customer signature at the end of activity and save it for report generation on later stage. Content (please ensure you mask a… -
Not able to view Daily extract functionality in Fusion Field Service(FFS)Summary: In the Fusion field Service, we are not able to view and configure the Daily extract functionality. Content (please ensure you mask any confidential information… -
How to Sync Resources Instances from Maintenance To FFS using acceleratorSummary: As per Business Requirement, we have to sync Resource Instances from the Maintenance cloud to Fusion Field Service (FFS) using https://docs.oracle.com/en/cloud/…
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Can 'Missing Quantity' be renamed to 'Quantity' in the Required Inventory list?Hi Team, We have a query regarding the quantity fields in the Required Inventory section. Kindly refer to the attached image. Requirements: Rename 'Missing Quantity' to … -
Editing positionInRoute field via APIHi Team, We have a requirement to update the positionInRoute of an activity using the API. However, our attempts using both the PATCH/Update and POST/BulkUpdate endpoint… -
Is there a method to rename "Missing Quantity" to "Quantity" in the Required Inventory list ?Hello Oracle Community, We are working with the Required Inventory section and have a couple of configuration concerns related to the quantity fields displayed. Please r…
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Field method in DailyExtractHI, the activity messages screen show: In the DailyExtract (_messages.xml) we have configured the method field: However, the xml file shows a different value than in scr… -
In DailyExtract the time field is always nullHi, I have the following configuration in …{companyname}_messages.xml (Messages Fields): In the XML the field is always null: although in screen it does show value: Any…
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How to hide a plugin in OFS mobile application?Summary: I need to show a plugin only on the web and hide it for the OFS mobile application. Is there any way to achieve this functionality in OFS Content (please ensure…
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How to display a table using property fields?Summary: Hello. Our current screen displays up to five previous activities for the premise. Each activity is represented using property string fields. In the example bel…
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Move activities from a primary bucket to a secondary bucketSummary: How would the routing plan be configured in addition to having the option "Move activities to the bucket instead of assignment to contractor's resource" enabled…
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Query on Adjusting Travel Time via OFS API During 'Enroute' StatusHi Team, In the OFS UI, when an activity is in the 'enroute' status, we have the option to manually adjust the travel time. We wanted to check if this adjustment can als…
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ESRI Integration with OFSCSummary: Hi Team, There is a requirement from one of our customer to integrate ESRI to OFSC. At customer end ARGIS version is 10.8.1. In Oracle documentation's it says i…
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Move all pending activities to non-scheduleSummary: Hi Team, There is one requirement to move all pending activities at end of day to non-schedule from technician my route page. But we could able to individually …
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OFSC Enumeration value naming conventionSummary: Is there an Enumeration value naming convention that Oracle Suggests? Content (please ensure you mask any confidential information): Is there any Enumeration va… -
GUIDE: How to setup OFS for using multi-attachment property with Fusion attachmentsSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove… -
GUIDE: How to setup OFS for using multi-attachment property with Object Storage bucketSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove…
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Seeking your Input for OCW 2025- CX Keynote and Theater SessionsWe want your input ! Planning is underway for Oracle Cloud World 2025 October 13—16, 2025 in Las Vegas. For our CX Keynote and Theater Sessions- we want to hear your sug… -
Trigger the Plugin from Custom Form in OFSCHello Everyone, I have one requirement where i need to generate the PDF and take it to print option from the Custom Form. The fields in the Custom form are from Activity… -
Best way to collect/receive OFS EventsSummary: Hi, we are looking for the best way to integrate with the OFS events. Content (please ensure you mask any confidential information): Is it possible to do in a w… -
How to retrieve Activity History from Field serviceGreetings, We're implementing some new controls in Field Service and wanted to know how to export the activity history to keep track of users who make changes. Also, is …
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funcionalidad de ORC para extraer texto de fotos.Summary: Información sobre la funcionalidad de OCR en Oracle Field Service Cloud Content (please ensure you mask any confidential information): Hola a todos, Estoy inter…
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Viewing Installed Inventory through FormsSummary: We are passing the inventories section to the bulkupdate API to add installed_inventories to an Activity. The response indicates that one of the actions perform…
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Hiding Manager/Dispatcher/Admin Option from Resource TypeSummary: Hello there. Is there a way to hide the "Manager/Dispatcher/Admin" option from the Resource Type list for specific User Types? We have our own Meter Services Su…
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will Default value tonumber("12.8764") function strip off decimal ?Summary: will Default value usage in usertype i.e. tonumber("12.8764") function strip off decimal ? i tired this but it didn't save the converted value in integer proper…
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Has anyone successfully used inventory properties in message scenarios to set an activity propertyWe need to validate that inventory items have been added to activities after creation and would like to use a filter highlight activities that have missing inventory doe…
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Oracle Field Service Fusion Application for attachment propertyHi , I’m currently working on setting up the Fusion application within Oracle Field Service (OFS) so that it can be selected when creating an attachment property. Howeve…
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Stock Item Return Process in OFSC with WACS Integration and Truck Inventory ManagementHi Community, We are currently in discussion with a client regarding the stock item return process and would appreciate insights on how this can be effectively managed w…
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filter condition string to number conversion during conditional operator checkhi, we have string property containing numeric values likes 12.345 eg test_prop{string}=12.345 i'm creating a filter condition for comparison purpose but unable to find …
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Immediate RoutingSummary: Hello, We are currently implementing the CCS–OFS Accelerator, where activity created in CCS will flow to OFS. We need assistance in configuring an immediate rou…