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Field Service
Discussion List
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Unable to find Asset Number Property in Asset Detail pluginI am unable to find the Asset Number property in Asset Details Plugin How can i show Install Base Asset Number in Activity? -
¿Qué afectación causaría la eliminación de Cifrados TLS Obsoletos en los sistemas de producción?Summary: Buen día, Me gustaría conocer qué tipo de afectaciones podrían generarse en los sistemas de producción si se eliminan los cifrados TLS Obsoletos. Esta notificac… -
Optimization routing not assigning activitiesSummary: When there are no activities in routing bucket the optimization routing is triggered but skips. Content (please ensure you mask any confidential information): S… -
Routing based on skills prioritySummary: Issues with running routing plan when assigning activities to technicians with same skills but different skill levels Content (please ensure you mask any confid…
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communicated windowsSummary: Clearing the Communicated Window properties Content (please ensure you mask any confidential information): When an activity isn't completed the original day tha… -
CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat… -
Different Quarterly update options for OFSSummary: Hi Team, Could you please share the various Quarterly Cohort Upgrade options and their dates for Oracle Field Service? We are exploring the different options th… -
Asset Detail PlugIn Setup (Version 3.0.2)Summary: Hi, I am trying to install Asset Detail Plugin with version 3.0.2 but it keeps saying : Critical ErrorWe encountered an issue while trying to fetch the authoriz…
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How do we regain access if we make a mistake in the OFS login policy and lock ourselves out?Summary: I am currently testing out the IP based login access in the login policy configuration. It looks good so far but my supervisor and I were wondering what would h…
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Access Repeating activities from REST APIHi, I am looking to delete a repeating activity from API in one of my plugin. How can we delete instance of repeating activity through API? use case is we have repeating…
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Retrigger Field service transactions failed on OICSummary: I would like to inquire about a solution for retriggering events that fail when the OIC environment is down. Currently, if OIC is unavailable, transactions are …
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What is the amount of hosted plugiSummary: We are looking for some answers to the following questions please: What is the maximum number of hosted plugins allowed in a given instance? What is the file si…
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Invalid Task Order - Error while moving taskSummary: while trying to move task from one tech to a different tech, its giving me a "Invalid Task Order" error. But only for the one tech I need to move the call. The …
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Oracle Customer Excellence Awards - Nominations are OpenYou’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi… -
I can't see the account when creating a work order field serviceSummary: I can't see the account when creating a work order field service Content (please ensure you mask any confidential information): We have created several accounts… -
Is there a session on Oracle certifications?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to enable Multiple Attachments using fusion attachments?Summary: Hello, Can anyone share the steps or docs to implement multiple attachments feature using fusion attachments option in field service? How to implement this feat… -
equipment cannot be moved to a new meterSummary: We have configured OFS as per the documentation. Exchange Meter We have also configured Custom Activities Support for Move Equipment to New Meter. When we perfo…
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unable to display special char post xslt transformationSummary: we have a custom string property to transform data in tabular format via regex and xslt. transformation is working correctly but special chars are not correctly…
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Oracle field Service - RoutingRouting assign task to technician at 5:40 Pm were technician work schedule hours from 9AM to 05:30 Pm. Is there a way to fix this in routing. Thank you.
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How the condition works to have separate condition triggered?Summary: I have one requirement to add validation in field service. This requirement was to trigger two different validation, but as it is not feasible currently I am tr…
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Error while building Debrief PluginSummary: Hi everyone, I am currently working on 24D and have installed the standard debrief plugin. However, while attempting to build the plugin in cmd, we encountered …
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Is there a way to restrict access to the OFS public URL to specific IP address ranges?Summary: Our organization is wondering if it is possible to restrict access to the OFS public URL by using a whitelist of allowed IP addresses to access the application.…
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CX Customer Connect on Field Service 1/9 @ 3PM ET!Please join us on Thursday, January 9th @ 2PM CT/3PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bett…
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General guidance on Flexible Quota Close Time Enhancement for Time Slot-based BookingSummary: I need guidance on using the new feature, Flexible Quota Close Time Enhancement for Time Slot-based Booking, released in 24D. I tested this feature, but the quo…
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Need the Usage Report for OFS DB Storage, CPU for OFS ApplicationSummary: Hi Team, We need the Usage Report for OFS DB Storage, CPU details for OFS Application. Content (please ensure you mask any confidential information): Version (i…
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Need a way to prevent users from start and stop/end the field service activity within 1 minute.Summary: We have one requirement to prevent field service users to starting and stopping/ending the field service activity within 1 minute. Some times users are starting…
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ssl certificateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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Please share if any documentation related to OIC integrationSummary: Hi Team, Please share if any documentation related to OIC integration Thanks in advance Content (please ensure you mask any confidential information): Version (…