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Field Service
Discussion List
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Is there a session on Oracle certifications?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
equipment cannot be moved to a new meterSummary: We have configured OFS as per the documentation. Exchange Meter We have also configured Custom Activities Support for Move Equipment to New Meter. When we perfo…
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unable to display special char post xslt transformationSummary: we have a custom string property to transform data in tabular format via regex and xslt. transformation is working correctly but special chars are not correctly…
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Oracle field Service - RoutingRouting assign task to technician at 5:40 Pm were technician work schedule hours from 9AM to 05:30 Pm. Is there a way to fix this in routing. Thank you.
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How the condition works to have separate condition triggered?Summary: I have one requirement to add validation in field service. This requirement was to trigger two different validation, but as it is not feasible currently I am tr…
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Error while building Debrief PluginSummary: Hi everyone, I am currently working on 24D and have installed the standard debrief plugin. However, while attempting to build the plugin in cmd, we encountered …
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Is there a way to restrict access to the OFS public URL to specific IP address ranges?Summary: Our organization is wondering if it is possible to restrict access to the OFS public URL by using a whitelist of allowed IP addresses to access the application.…
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CX Customer Connect on Field Service 1/9 @ 3PM ET!Please join us on Thursday, January 9th @ 2PM CT/3PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bett… -
General guidance on Flexible Quota Close Time Enhancement for Time Slot-based BookingSummary: I need guidance on using the new feature, Flexible Quota Close Time Enhancement for Time Slot-based Booking, released in 24D. I tested this feature, but the quo…
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Need the Usage Report for OFS DB Storage, CPU for OFS ApplicationSummary: Hi Team, We need the Usage Report for OFS DB Storage, CPU details for OFS Application. Content (please ensure you mask any confidential information): Version (i…
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Need a way to prevent users from start and stop/end the field service activity within 1 minute.Summary: We have one requirement to prevent field service users to starting and stopping/ending the field service activity within 1 minute. Some times users are starting… -
ssl certificateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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Please share if any documentation related to OIC integrationSummary: Hi Team, Please share if any documentation related to OIC integration Thanks in advance Content (please ensure you mask any confidential information): Version (…
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Use of NFS technology with Oracle Field ServiceSummary: Please, we want to know if we can use NFS technology with Oracle Field Service. We need to know is it possible to enable it for our instance to make some tests?…
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Using the Reopen Endpoint: How to Resolve '409 - Cannot Modify Deactivated Route' Error in APIHello everyone, I am using this endpoint to create a copy of the activity specified in the path parameters (where the activity status is "completed"). However, I noticed…
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CCS sends Device to OFS. Can that device be removed from OFS?Does Device Removal, Device Exchange, Device Change out support covered in the CCSOFSC Accelerator. Mostly Equipment Attach, Detach, Replace, Exchange, Move Equipment to…
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What syntax do I use to add a form element in an email message?Summary: We want to display (in an email message) the date selected in a form using the date picker field type. Content (please ensure you mask any confidential informat… -
Assistance with Multi-Segment Activity Minimum and Maximum Duration Limits in OFSCSummary: Hello Oracle Community, We are currently configuring Oracle Field Service Cloud for our preventive maintenance work orders, and we have a requirement regarding …
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how to shutdown OFSC during other component deploymentSummary: We like to bring down the OFSC during other components deployements like DB. Content (please ensure you mask any confidential information): Version (include the…
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Route activationHi, It is possible to have a record of who activates the route of a resource, that is, whether it was the resource itself or another user (for example, dispatcher or adm… -
'less than or equal to' custom property validation check on new formsSummary: We are creating new custom activity properties for new forms for our technicians to complete when filling out new customer dockets. We need to be able to add a … -
How to Restrict the inventoryList Return to a Specific Activity ID Using the Plug-In API Messages?When using the Plug-In API Messages, the data is received through the open method. The identified issue is that the inventoryList is returning inventories that do not be…
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Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…
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Is there a way to extract a report with the field resources and the active work areas?The client needs to extract this report because it is important for Back Office control. -
REPLAY: Oracle Field Service 25A Release Deep Dive WebinarREPLAY: Oracle Field Service 25A Release Deep Dive Webinar - Originally Aired: Wednesday, February 26th, 2025 Summary: Watch replay of our quarterly Oracle Field Service… -
Update method in Oracle field service Plugin is not workingSummary: I am on the route page of a technician, and there is a plugin button. When I click it, it will show all non-scheduled activities. I want to update an activity u… -
Monthly CX Solution Overview Demos NOW Available!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma…
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Is it possible to create a subscription with a filter for activity type group?Hi, We are trying to create a subscription where we would like to add a filter to select or ignore activity types in the group "Internal" (in order to avoid having to li… -
Activity history not visible for standard actions.Hello All, I am facing issue while accessing activity history. I am not able to see standard actions like "Started, updated, suspended, completed" in history tab. Althou…