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Field Service
Discussion List
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On parts and catalog while selecting the data(parts)its not auto populating? Can we have a solutionSummary: We have uploaded the data of parts and catalog. While selecting the data(parts) in the search of parts Processing page the item number and description should be… -
What certificate SSL does the rest/ofscCapacity/v1/showBookingGrid service use?Summary: What certificate SSL does the rest/ofscCapacity/v1/showBookingGrid service use? The document SSL certificate renewal for Oracle Fusion Cloud Field Service (Doc …
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I am trying determine how to identify the volume and types of collaboration messages being generatedSummary: I am trying to determine how we can extract the volume and types of collaboration messages that are being sent to resources daily. Using the message report does…
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Unable to delete resourceHi everyone, I am having trouble deleting a resource in Oracle Field Service Cloud (OFSC). I have followed the steps described in the official documentation and also use… -
Automatic Copies When Modifying User Type in OFSCHello, Every time I change the User Type of a resource in Oracle Field Service Cloud (OFSC), an automatic copy of that resource is created. I don't understand why this i…
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ressources type don't appearSummary: I created a new ressources type to enable the fonction ''Used for Quota Management''. When i go in a ressource to change the ressources type, the new one doesn'… -
Check truck capacity when assigning activities to truck resources?Summary: Can Oracle Field Service Cloud (OFS) manage and check truck capacity when assigning activities to truck resources? Content (please ensure you mask any confident…
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Service rest/ofscCapacity/v1/showBookingGridSummary: From the attachments, what is the SSL certificate of the /rest/ofscCapacity/v1/showBookingGrid service? Please share the SSL certificate credentials and indicat…
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Need guidelines for adding a new field to a “real time” table to be fed to a Data LakeSummary: Need guidelines or steps to understand adding of a new field to a real time table Content (please ensure you mask any confidential information): Per our busines… -
Rest API Find matching ResourceSummary: I want to schedule an activity indicating the Time Slot but it is not reflected in the result. Content (please ensure you mask any confidential information): Th…
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OFSC session timeoutSummary: Where can I find info about the timeout period for Single Sign-On users for OFSC? Content (please ensure you mask any confidential information): We have several… -
Contingent worker Service- Unlimited access ?Summary: Once subscription is taken, i believe adding contingent workers does not apply per user cost. Please confirm. Content (please ensure you mask any confidential i… -
Accommodate multiple Organizations in single Field Service Cloud environmentSummary: More than one business groups / organizations in a single Field Service Cloud environment. Content (please ensure you mask any confidential information): We are…
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data transfer has not been started OIC integrationSummary: My connection is succesful but data transfer has not been started. What should i do. Content (please ensure you mask any confidential information): Version (inc…
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is_day_changed how it worksSummary: We need to know how is_day_changed works Content (please ensure you mask any confidential information): We need to know how is_day_changed works to see if we ca…
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Is_activity_scheduleSummary: Could you please tell us how the Is_activity_scheduled property is used in the conditions of a scenario? We need to recognize when an activity goes from Schedul…
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Reassign activities between resources to optimize the routes after activities are assignedSummary: Hi Cloud Community! We want to reassign activities to make each resource route optimized when a routing plan runs. For example, if currently there are 3 Resourc… -
Service https://amx-peru2.test.etadirect.com/rest/ofscCapacity/v1/showBookingGridCuál es la versión del protocolo que utiliza el servicio: https://amx-peru2.test.etadirect.com/rest/ofscCapacity/v1/showBookingGrid, tanto en DESARROLLO como en PRODUCCI…
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What is "Street Level" definition for OFS Routing?Summary: Hi. I've missed asking this question during the Customer Connect 24B Field Release Webinar. There's a new feature called bulk routing SLR travel time option in …
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Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…
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Operations on Properties with Date valuesHi Team, We have a string property 'planned_date' which has to be entered by a user in the Activity Details screen. This property has a regular Expression validation to …
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migration techniques one env to anotherSummary: Deployment from one environment to another areas like user types, properties and forms are exportable. But I don’t think we can export things like message scena…
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could not find source code of meter read plugin unlike part order pluginSummary: where i can find source code, have downloaded sample code but could not locate src files of logic. Want to modify. Content (please ensure you mask any confident…
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Internal Activity to be created by providing Start and End Time in Add Activity ScreenSummary: Technician's performing Internal Activities need to create Activity by providing Start Time and End Time of the Activity. Duration should be picked automaticall… -
Non Working Day in Timeline ViewSummary: Our Customer is expecting to have the Non-Working day of the Technician to be displayed in Timeline view similar to other activities in a different color coding…
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How often is the mobile app updated?Summary: Our company uses another external mobile application that we have integrated with Oracle using an External Plugin. Their application receives updates regularly …
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Filter issue with qualificationSummary: When I try to apply filter condition based on qualification the beavior is not the same. Normaly, when i insert multiple values in a condition, the filter beavi…
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notification management in preference optionSummary: Hi! I would like to offer the option for the field ressources to manage the notification and vibration option. Those features are present in the ''Edit Resource…
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BULK ASSIGNMENT RISK ACKNOWLEDGEMENT - Release update 24BSummary: We are trying to ascertain the logic that triggers the alert that back-office dispatch users will see, and need to accept when bulk assigning activity? Release … -
Maintenance Pack 06 After Field Service 24B Upgrade QuestionSummary: Hi. Quarterly, there's an OFS upgrade where ours is now 24B. After a week, there's a Weekly Maintenace Pack 06 that was completed in our OFS environment. For th…