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Field Service
Discussion List
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New Screens option in Release 25D - single screen configurationSummary: In the release notes for 25d the below is stated: 'For Fusion Field Service customers, screen configuration is now shared across all user types, eliminating the… -
Is it possible to set custom icon in Main Menu Tab while adding it as External Application PluginSummary: Hi Team, We have created a plugin with type "External Application" and we are adding an external URL in the plugin. We are adding this plugin in left Main Menu …
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debrief completionSummary: We have added Debrief plugin as one of the steps in a Workflow and want to mark the step as Complete(checkmark) once the debrief is submitted. Is there a field …
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Ability to change resource type iconsSummary: Hi Team, We are looking for an ability to have different icons for different resource types with same role. For example: we have two resource types, Crew HQ and…
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Can we have En-Route and Start button for all activities in My RouteSummary: Hi Team, In My Route page, we see En-route and Start buttons only for the top activity. But request from customer is to have it for all the activities, so that …
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Can we re-name "Start" status button based on Activity TypesSummary: Hi Team, We have a request from customer to re-name "Start" status button to "At-Job Site" for work order activities and to "Start Lunch" for Lunch activities. …
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Inventory to OFS accelerator: Bulk sync and Incremental sync IntegrationsSummary: Hi Team, We are currently working on "Oracle Fusion Inventory Management Accelerator for Oracle Fusion Field Service". We would like to understand regarding Ora…
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Creating a Filter on Completed Segment Status in Oracle Fusion Field ServiceHello @Dima Buldakov We are trying to create a filter in Oracle Fusion Field Service based on the segment status, specifically targeting segments marked as "Completed." …
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…
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Always getting the critical Error in the debrief plugin changeSummary: Hi Everyone, getting this Error In the debrief plugin no idea what to do .when I open the plugin I am getting this error. for over requirement we did some chang… -
Integration Documentation TemplateMy client requested documentation that includes all integrations between OFSC and their legacy system (Message Scenarios, Plugins…). Is there a standard documentation te… -
Why is non-serialized inventory returned to the tech after undo_install via API plugins?Summary: Why is the inventory returned to the technician resource when performing undo_install on a non-serialized inventory using the plugin API? When installing non-se…
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How to restrict 'Next Activity' selection to only the next in sequence and 'None Ordered'?Summary: Need to update the ‘Next Activity’ selection logic to restrict options to the next assigned activity and any ‘None Ordered’ activities only. Content (please ens… -
Do OFSC message scenarios support offline modeSummary: Hi Team, Wanted to check if message scenarios are supported in the offline mode. Do we have any documentation to refer. Thanks Content (please ensure you mask a…
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API Call to Bulk Update LoginsI recently received an email from Oracle informing me that the "path" for API calls can no longer contain whitespace. I checked and saw that several field resources have…
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Why 25D Screens update is different in Standalone application and Etar field service applicationSummary: In the 25D Standalone Application, screens are available for the respective user types. However, in ETAR Field Service, the screens for different user types are…
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Validate a string property to allow user to enter 'DD-MON-YY'Summary: We have a string property bringing in date, we would like that to be a RW property with users entering or overwriting the value in the field. How do we use Prop…
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when is the 25D update will be deployed on production ?Hi, when the OFSC 25D update will be deployed on production? Thanks
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Unscheduling activity using routingSummary: HI All, I know we can use message scenario to unschedule an activity. However my client wants the same functionality to be executed using routing. This is due t…
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Role Category - Oracle Fusion Field ServiceSummary: Hello, we are implementing Fusion Field Service following the documentation "How do I get started with Oracle Fusion Field Service?" We are stuck on section 4, …
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Capturing travel start time on Activity DetailsSummary: Hi Team, We need to capture travel start time when a user clicks on en-route and starts his travel. We could not find any OOTB field capturing this time. Can yo…
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how to access and print combox(enum values) in debrief plug in at code levelHow do I programmatically print all possible values of a combobox (enum) property for any entity in the standard Debrief plugin? Also, how can I copy all enum values fro…
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Notification to technician on rescheduling an activitySummary: We have a requirement to notify a technician when an activity in their queue is rescheduled, we tried achieving this through message scenario (collaboration) Th…
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Supported geometry types in OFSC map layersSummary: In Oracle Field Service Cloud (OFSC), when setting up a map layer, are we restricted to using only point-type layers, or are other geometry types supported? -
Issue with Assigning Privileged Admin Access in Oracle Field Service (Production Instance)Description: We followed the instructions provided in the Oracle Field Service documentation to add a new user with administrative privileges. ( https://docs.oracle.com/…
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How to extract daily extract files manually in CSV?Summary: Is there a way to generate daily extract files in csv format manually. How to get daily extracts in csv format whenever we need. Content (please ensure you mask…
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Can we re-use same functions across multiple plugins?Summary: Hi Team, As part of our OFSC Implementation Project, we are having multiple Plugins Configured. In those plugins we are using functions which are performing sam…
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Customizing Adjust Time ScreenSummary: Is it possible to customize Adjust Time Screen i.e. we want to add similar map in this screen which comes on en-route screen. Thanks, Nishant Content (please en…
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Avoiding clicks while starting and ending activity for internal activities like LunchSummary: Hi Team, We have internal activity Lunch which we will schedule for the users everyday from 12 Noon to 1 PM. So, have below few questions: Do user always have t…
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Modifying Configuration History ReportSummary: Hi Team, Do we have a way to modify configuration history report. Fir example: Adding or removing any columns in the report. User column gives Name of the resou…