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Field Service
Discussion List
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Assigning non-working time for a resource few hours . Not a full day.Hi Team, We have a requirement where in the dispatcher has to mark few hours as non-working time for a resource in the resource calendar. (not a whole day) For example:-… -
Getting Activity Last Updated By via APIHi Team, Is there any APIs we can use to get the Last Updated By details of an activity. We could find that activity history gives the details in the application UI. Is …
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How can I get the old resource and the new resource of an activity that has been moved?Summary: Content (required): Hello, Oracle Community! I need to get the old resource and the new resource of an activity that has been moved In "Oracle Field Service Clo… -
Is there a way to retrieve information on what resources are currently onlineSummary: I am looking to find out if there is a way to retrieve a list of online/offline status for all resources? Content (required): Good Morning, Within the Manage sc…
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Its Important to solve the immediate routing is not working wellSummary: The immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
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String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when… -
How I can get my Daily Extract files recreated ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): I have detected a failure on the Daily Extract generation and I need them… -
Deleting work-skills via interface queriesHi Team, In our implementation work skills are mastered in an external system. When a skill is deleted in the external system we need to delete it in OFS as well using a…
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Its Important to solve the immediate routing is not working wellSummary: the immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
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Create Work Skill Condition API Possibilities.Hi Team, To meet our client's business requirement, we need to configure more than 25,000 work skills. We were thinking of using postman collection runner to load all th…
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Quota is dimmed cannot be addedSummary: Quota is dimmed cannot be added. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppor…
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Query on events and subscription APIsHi Team, We have the following queries on the Events and Subscriptions API based on the following scenario . I have a subscription created for activityUpdate event. The …
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Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis… -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…
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Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
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How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…
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Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
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Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
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Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
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Team Structure Representation in OFSCHi Team, We have a requirement where we have to represent team structure of work force in OFSC. There would be Team Leads to whom the Technicians reports to and Managers…
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How to solve this error cname errorSummary: Content (required): When clicking debrief button its showing this error Version (include the version you are using, if applicable): Code Snippet (add any code s…
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How to solve the Debrief ErrorSummary: When clicking save draft or sign and save the system showing this error Content (required): Version (include the version you are using, if applicable): Code Sni…
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What does the max time limit in routing mean?Summary: What does the max time limit in routing mean, if the max limit is set for 60 min ,Do the activities that are not processed within the 60 min timeframe get moved…
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SSL time to applySummary: I would like to know if we must apply the new certificate SSL (ofs.*) at the exactly date that Oracle proposed or we can apply one day or a week before or after…
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For a workflow message, how long until the message becomes obsolete?Summary: For the implementation we have following queries that require your assistance. 1. For the advanced workflow as per documentation "sending" status should be sent… -
In GPS track fields (gps_tracks.distance)distance of resource from activity is coming as Zero.Summary: In GPS track fields (gps_tracks.distance)distance of resource from activity is coming as Zero even though status is showing as activity started or completed out…
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VBS attributes in Rule setSummary: The VBS rule set is not showing all the attributes , i need options like Case type. Has anyone faced same issue. Content (required): Version (include the versio…
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Handling huge volume of Resource Location Data for data load.Hi Team, We have to load the resource locations in OFS for more than 7000 resources. For creating a resource location via API we understand there are these steps to do 1…
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How to enable deinstallSummary: deinstall in blank Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, …