To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Call a form from the Activity Not Done screenHi, I would like to know if it is possible to 'call' a form from the Activity Closing screen, for example Activity Not Done Thanks. -
Use a variable to set the Form Editor 'Name' label instead of a fixed valueSummary: Hello. We are using a single form for three different meter registers: Electric, Water Gallon, and Water Cubic Feet, as they all contain similar information. Th…
-
Remove values from an enumerated property by REST APIHi, Hello, I would like to know if there is a way to remove all values from an enumerated property and load new values using REST API. Thanks
-
How to copy/export data from the "Resources" screenSummary: I would like to know how to copy/export data from the OFS "Resources" screen? Content (please ensure you mask any confidential information): Version (include th…
-
How to integrate OFS access logs into a OCI account?Summary: Hi, we are implementing OFS and one of our security team's requests is that we need to have access to a complete log of user access to OFS, including a timestam…
-
Work Zone Shape File Providers for CanadaSummary: Does anyone have recommended provider(s) for Canadian work zone shape files? Content (please ensure you mask any confidential information): Version (include the…
-
Log storage if OFS wasn't able to successfully communicate to OIC3 integrationSummary: Hello, we are currently utilizing direct integration between OFS and Oracle Integration Cloud 3 (OIC3) for FA creation, update, cancellation, and completion pro…
-
Plugin SupportSummary: "Hello Community members, I'm looking to integrate Oracle Field Service Cloud (OFSC) with Oracle Maintenance Cloud to enable the creation of Follow-On Work Orde…
-
what default fields are captured from WACS to OFS Create, Update, Cancel Activity (OOTB-OIC)”Summary: We need to understand what default fields are captured when an activity is created in OFS from WACS . Referring data mapping sheet given here, does not define m… -
How to select text in the OFS Dispatch Console viewHi, I would like to know how to select text in the OFS Dispatch Console view and allow me to copy and paste the text from the view to another screen (notepad, excel, etc…
-
Where Can I Find OFSC Standard plugin to create Follow On Work Order in Oracle Maintenance Cloud?Summary: I have a use case wherein I need to develop the plugin that work on Follow Up Work Order in Oracle Maintenance cloud. If there is any standard plugin that suppo…
-
List view, star next to the value of the service window columnSummary: Hello In list view of dispatch console, we see that there is star next to the value of the service window column (see the attached screenshot). These activities…
-
display Url as description not to show entire urlSummary: We have a String property with the GUI type set as URL. Currently, the entire URL is shown in the application. Instead, we need to display the description only.… -
Field Service REST API How to filter for a specific resource?Summary: Hello, is it possible to filter the resources via REST API? I am using the REST API "/rest/ofscCore/v1/resources", but I am not able to filter by a specific res…
-
Is it feasible to include HTML templates in the body of the message scenario pattern?Summary: When I attempted to construct the message's body in HTML—that is, to tailor it to the client's theme, perhaps including their header, logo, and footer—I was not…
-
OFS Quota Screen: Daily Quota % - 100% or NULLSummary: Not completely sure how to word the question to make sure all the necessary information is included, but the crux of it is… is leaving a NULL value on the Daily… -
what all integrations are required between Oracle ERP and Oracle Field Service Cloud ServiceHi All, Can someone let me know what all possible integrations we will need between Oracle ERP and Field service. As field service is a separate entity in cloud, we migh…
-
OFS Messages Delivery channel and token authenticationCould a Delivery Channel be configured so as to use token authentication for outbound (external system) message scenario steps?
-
Preferred ResourcesSummary: We're attempting to create activities that utilize the Resource/Provider Preferences with a "Forbidden" preference type. Ultimately, we need to be able to creat… -
How to capture live photos in File propertySummary: Hi there, I have created one file type property, But it only gives option to upload image/file not give option to capture a live image. Is it possible to captur…
-
how to settle legacy invoices if TDS applied only on prepayment not on standard.Summary: how to settle legacy invoices if TDS applied only on prepayment not on standard. Content (please ensure you mask any confidential information): how to apply leg…
-
is there a way we can use the ofs existing barcode scanner from ofs custom plugin ?Summary: Trying to use barcode scanner in OFs custom hosted plugin Content (please ensure you mask any confidential information): Version (include the version you are us…
-
Do we have limit on creating properties, forms and Activity TypesSummary: Need to understand if there are any limits applicable on: Creating Properties under Activity Entity. Number of Activity Types that can be configured. Number of …
-
Encountering an error on creation of Form template in Visual builderSummary: Unable to create a fom template in visual builder studio. Simply going to templates and create new template at the very fist point it says that this form layout…
-
How can we report OFS properties those are missed to add in message scenarioSummary: Hello There, We have an integration from OFS to Salesforce, the properties values comes from message scenarios, I have created two new properties but missed to …
-
Week view / Month View in OFSC Mobile AppSummary: My Client has a requirement where the OFSC Mobile app needs to dispatch the future Work Orders/Activities in the Mobile App. The functionality is available in D… -
How to set user inactivity timeout for SSO Login in OFSHi Everyone, We have " User Inactivity Timeout" for "Default Login" Policy, in our project we are using OpenID SSO, we want to set the user inactivity timeout set for th…
-
Function 'IF'Summary: Hello, When I create an activity of type "Bodega", the Address field has to autocomplete with the Address. Is this possible using the IF function in Default Val…
-
How unassign a resource from a teamHello, After a resource is assigned to a resource, how we can unassign that resource from the team? Any PI or UI interface we can use? Thanks and regards Frank -
Inventory fields not auto populated when we select from parts catalogSummary: Hi There, I've been checking on parts catalog in OFS. We all know that once we configure Oracle Fusion Service and Service Logistics connection and select parts…