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Field Service
Discussion List
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How often is the mobile app updated?Summary: Our company uses another external mobile application that we have integrated with Oracle using an External Plugin. Their application receives updates regularly … -
Maintenance Pack 06 After Field Service 24B Upgrade QuestionSummary: Hi. Quarterly, there's an OFS upgrade where ours is now 24B. After a week, there's a Weekly Maintenace Pack 06 that was completed in our OFS environment. For th…
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Workflow - Resubmittable Forms / Hide Completed StepsSummary: I am configuring a workflow with Main steps that are the basics required for completing an activity (that must be done in sequence) and Sub steps that can be do…
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Can OFSC apply base64 encoding?Summary: Is it possible to apply base64 encoding to a value in OFSC? Content (please ensure you mask any confidential information): We have a custom property value that … -
Inventory with quantity ZERO or negativeHello everyone, we are experiencing this issue: when a technician is executing an activity and he perfoms an installation of an inventory at the customer site, the syste…
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Adding inventory from a parts catalogSummary: Add inventory items from a Part Catalog Content (please ensure you mask any confidential information): Is there a way to select inventory from a parts catalog, …
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Automatic Daily Extract generation failing in OFSSummary: We have Daily Extract Application configured to get triggered automatically daily. However taking a look in the Daily Extract History, since 3rd May the status … -
Maintenance Workorder transferred to service work orders and how does it reach out to OFSCSummary: How is (SCM) Maintenance work order transferred to service work orders through the ElSS job and how does it reach out to OFSC for Execution Content (please ensu…
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activityUpdated event in subscriptions OFSSummary: We are actually trying to move the activities from technician to bucket and bucket to bucket, we are subscribing only to "activityUpdated" event not "activityMo…
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oracle field service - end_timeHi Team, Is it possible to edit standard field - "end_time" in OFSC application. As checked if we add the field in configuration and provided read-write visibility. But …
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How to only assign activities (without scheduling the activity in a certain date) using routing?Summary: Is there a way to assign unscheduled activities from a bucket to its "child buckets" and leaving these activities as unscheduled (so just assigning the activity…
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How are the Subscription contracts are used /referenced back in Field Service?Summary: How are the Subscription contracts are used /referenced back in Field Service? Content (please ensure you mask any confidential information): I wanted to know h… -
Integrating OFSC with Oracle Autonomous Database (OAD)Hi Team, Has OFSC been integrated with Oracle Autonomous Database by anyone? If so, could you share some insights about it? We've reviewed the Oracle Documentation (doc_…
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How to hide suspend and complete buttons on non-scheduled jobs?On a Non-scheduled job assigned to a resource, Suspend and Complete are available as Action buttons. I'd like to change the visibility for those buttons on non-scheduled…
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GIS_ViewActivityInMap new plugin launched in WACS_OFS_Accelerator_24A acceleratorSummary: this is not working as expected. I expected on clicking this, new application should invoking ESRI connection by opening fieldmaps.arcgis.app. Content (please e… -
customize routeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Is there a size limit for Daily Extracts file in OFS?Is there any file size limit for files retrieved from Daily Extracts? Can large files be expected to be split into multiple files or will they always be a single file wh…
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Where are the signature properties stored? How can they be extracted?Summary: After activity submission, where are the customer signature stored? How can we extract this signature properties? Content (please ensure you mask any confidenti…
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Oracle field service - PluginHi Team, Added "visibility rules similar to the activity" to the plugin with standard enroute field and it displays the enroute button in My Route page. By while selecti…
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step by step guide on how to install standard asset details plugin.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Appropiate activities were not foundSummary: Good morning! When I execute an action plan, some activities remain unassigned with the error "Appropiate activities were not found". These unassigned activitie…
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How to enable field for list page in redwood for work order?Summary: Need a solution to enable some custom fields on work order list page in redwood. Content (please ensure you mask any confidential information): We have some cus…
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Long duration activity questionI would like to know if it is possible to enter a long duration activity (8 hours) without OFS pushing a fixed lunch time activity that workers have around noon? Current…
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Moved: How do you add/update an icon for a category on the Total Compensation Statement?This discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle -
Ability to export and import Parts catalogue via APISummary: Following recent Environment cloning from our PROD Environment to UAT we inadvertently lost our pre-loaded Parts Catalogue in our UAT Environment. Apparently du… -
Bundling Rules Min/Max duration of activities in a visitSummary: Hi Team, We have a requirement to route the activities based on a custom property "location code" and we have enabled the bundling with this field and we set th…
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Watch on demand webinar | Oracle AI for Customer Experience: See What’s New!Get ready to supercharge your productivity with a bevy of new AI/ML models and capabilities With Rob Tarkoff, Executive Vice President and General Manager, Oracle Fusion… -
Message Scenario collaboration chatSummary: We would need to know how to send a collaboration message with Message Scenarios. We see that the option is there but we cannot find in the documentation how to…
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Routing jobs for Site Restricted ResourcesHi All, We're seeking your input regarding a routing scenario. Here's the situation: we have certain resources that are restricted to specific sites and can only work th…
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DEBRIEF submission error "CODE_ACTION_INVENTORY_TYPE_INVALID"Summary: added relevant inv types and catalog as mentioned in documentation. have SR 3-36362828571 OPENED. ALREADY ON 24A Weekly Maintenance Pack 14 (24.01.14.0.3). DEBR…