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Field Service
Discussion List
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Can Non-working reasons be reconfigured?Using Oracle Field service core application, our users want to be able to select how much time will they be on sick leave or annual leave (this are Non-working reasons u… -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand…
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Enrutar actividades que ya están asignadas a recursosBuenas tardes, ¿Cómo puedo configurar un routing para que asigné las actividades próximas a vencer que ya tiene asignada un recurso y se las ubique de manera ordenada? E…
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Need to detect the time when the activity added after every action made to the activity.Summary: Hi, when we add an activity it's added in a certain time let's say 02:00 PM then we assign it to a resource at 02:15 PM for example, now the system only capture…
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Travel time is read only in technician appSummary: Hi all, We have enabled the option to view and adjust travel time for the technician. But we find that for some users it is still read only. Is there any scenar…
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Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf…
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oracle fieldSummary: what can be the maximum duration (months or days) used for SLA in OFSC? "slaWindowStart", "slaWindowEnd" Content (please ensure you mask any confidential inform…User_2025-11-21-00-25-16-366 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Open an activity that had been created from a pluginSummary: Content (please ensure you mask any confidential information): I'm having a flow where i execute the below one after the other in OFSC 1. Create a lunch activit…
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How to update 'date' field for past date activity with Rest APISummary: How to update 'date' field for past date activity with Rest API Content (please ensure you mask any confidential information): Version (include the version you … -
How to add new user for the Service Console for the Field Service CloudSummary: Need to add new user for Service Console for the Field Service Cloud Content (please ensure you mask any confidential information): Version (include the version…
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how to download avatar image of OFSC usersSummary: we need to download the avatar photo recorded in the users to use it as a virtual credential Content (please ensure you mask any confidential information): pres…
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Drill down for reports in OFS DashboardSummary: Hi all, Customer would like to have a drill down for the graphical reports in OFS dashboard, for e.g Resources by statuses should have a drill down which list a…
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Place Submit button at the TOP of a screen?Summary: Is there a way to position the 'Submit' button to be at the TOP of a screen instead of at the bottom? The same question could apply for other button like 'Cance… -
Calling page from another application on iOS from OFSC pluginSummary: I need to call another applications page from OFSC Mobile plugin Content (please ensure you mask any confidential information): We are getting results when call…
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how to extract 90 days data by using postmanSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Ability to deactivate and hide message stepsSummary: Would like to be able to 'Activate/Deactivate' message steps, and be able to view the message steps based on 'Active/Inactive/All'. Content (please ensure you m…
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Moved: Column mapping for EBS vs Oracle Cloud TablesThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Most recent by Fernando Parreira-Support-Oracle -
how to make connect Guided Learning with Oracle Field ServiceSummary: how to make the connection between Guided Learning and Oracle Field Service Content (please ensure you mask any confidential information): I have a guided learn…
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how to download images of TOA activities for a specific daySummary: how to download images of TOA activities for a specific day Content (please ensure you mask any confidential information): how to download images of TOA activit…
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How can I configure a time slot so that activityBookingOptions returns capacity for big activities?Summary: Content (please ensure you mask any confidential information): Hello good morning Oracle community I tried creating a time slot that starts at 07:00 am and ends… -
Do we only have one option for the item catalog refresh as a whole refresh or is there an option forSummary: Via the standard integration between ERP and OFSC (OIC) it seems to take multiple hours for the item catalog data to refresh for the items in OFSC. The ERP extr…
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Best practices for WMT with support for 2 languagesSummary: Looking for best practices and/or recommendations for configuring WMT with support for 2 languages (English/French) Content (please ensure you mask any confiden…
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Mass/Repeating Activity Creation - No User ID in HistorySummary: When a mass/repeating activity is created, any scheduled outside 30 days are not created as a 'real' activity but retain a template ID - at day 30(as per config…
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Oracle Field Service - All Books: Documentation is outdatedSummary: Many of the documents found at https://docs.oracle.com/en/cloud/saas/field-service/books.html are outdated and do not show updates past mid 2023. Please update …
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OFSC Netsuite integrationSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Routing Plans - 'Use Resources outside the Bucket' featureSummary: In our scenario, we have a routing profile that is assigned to multiple buckets with a routing plan that has the 'Use Resources outside the Bucket' configured -…
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Cancelling Mass/Repeating Activities - Self-Assign EnabledSummary: I'm not 100% sure if this a defect or expected behaviour. Our resources are typically configured with Self-Assign of a single bucket, this allows them to view a…
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How to add new internal type activities to the resource to block available capacity?Summary: showBookingGrid API returns timeSlots as available regardless there is an Internal activity assigned to the timeSlot, when the internal activity has been create…
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Multiday Activity Support for Debrief PluginSummary: Multiday Activity Support is not available for the OFS Standard Debrief Plugin Content (please ensure you mask any confidential information): Current Standard D…