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Field Service
Discussion List
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does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any … -
Display default value in property, with value based on another propertySummary: We're creating a Form for use during when technicians are working on and completing activities. This form has multiple properties, both pre-defined and form ele… -
create/update all form features via excel auth2.0Summary: since no of forms are high ie 2000, so requirement is to create forms outside of OFS with all features that are feasible through OF forms directly. Content (ple…
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Reconfiguring the existing Integration -Oracle Fusion Service and Service LogisticsSummary: Hi Team, Integration to Oracle Fusion Service and Service Logistics is configured through Applications in the existing instance. But now the fusion applications… -
Definition On Returned Fields for "PositionHistory"We are using request /rest/ofscCore/v1/resources/{resourceId}/positionHistory and getting the below information returned: These are all of the fields coming back: "posit…
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Unable to change customer inventory propertiesSummary: I am attempting to configure the inventory module to support managing customer appliances. In order to meet a business requirement I need to be able to change i…
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Locate Nearby Resources - Not working as expectedWe have examples of field resources utilising the Locate Nearby Resources functionality and the returned data is not as expected. We see "no results shown" or random fie…
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service history pluginSummary: want to install service history plugin in OFS Content (please ensure you mask any confidential information): Forms and Plugins (oracle.com) the service History …
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Capacity Management SOAP APISummary:When we are trying to invoke a response from CAPACITY managament API , we are always getting "404"- file not found error https://{instance}.fs.ocs.oraclecloud.co… -
Is there a way to assign skills to a resource by shift?Summary: We have a use case in Field Service where a resources "skill" varies on certain days - some days they will deliver services face to face in one of our locations… -
Collaboration activity transfer time out configuration editable?Hi Team, In collaboration when a Field Resource choose the option of 'Reassign Activity' to another Field Resource , the request get time out after a certain interval if…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…
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Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Parts Plugin ErrorSummary: Hi Team, Parts Plugin is encountered with error when launched for adding parts .Error message is encountered as "These inventory types must be configured: recei…
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Copying activity StartTime using message scenarioHi Team, I have to copy the out of the box start time to a custom property to meet one of our requirements. The following is the subject and body for my 'Set Property' m…
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Common Shape file for Canada and US regionSummary: Hi, I am looking for a common shape file to upload as a work zone layer in the business rule setting for both Canada and US region as OFSC allow only one work z… -
Clearing Outbound Message QueueHi Team, Is there a way to clear the outbound messages queue in order to avoid the already queued messages to be delivered ? Deactivating the message scenario and even d…
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Is it possible to create Multi-select values lists under Properties module -> Entity = ActivitySummary: I am looking to add a property that allows multi value select answers Content (please ensure you mask any confidential information): Is it possible to create Mu…
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Is there a way to see if a resource has accessed and taken action on another resources route?Summary: If a resource has visibility in Oracle Field Service to other resources, they can access the other resources' route and can "act" as that resource and complete … -
Getting Azure Session token in OFSC via SSOSummary: We have OFSC SSO sign-in and we are using Azure Entra for Login. Once logged into OFSC via SSO, we need to invoke another API for which we need Azure token for …
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To Assign a Routing Profile to several Bucket using REST APISummary: Is there any REST API which we can use to assign a routing profile to several bucket at once ? From UI It is possible one by one but I couldn't find any REST AP…
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Default order for timeslotsSummary: It appears that the default ordering for Timeslots is in 'index' order - ie. time of creation. I have a requirement to add new timeslots that would need them to…
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Adding a date & time picker field in a context layout (for ex 'End activity')Summary: How can we add a date/time picker field in a screen like 'End activity' or 'Edit/View activity'? Content (please ensure you mask any confidential information): … -
what if the Invoice amount is greater than the PO AmountSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Move activities from one resource to another while maintaining the original activity sequenceSummary: When using Oracle Field Services, the set sequence of activities for a resource, is not being maintained when the activities are moved to another resource. Cont…
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Default refresh time for the Dispatch console time viewHi Team, I wanted to know if there is a default refresh time for the dispatch console time view and also if its customizable. I could find a user field called 'Refresh R…
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Work Zone Ratio BehaviourWe are using routing 24x7 to route reactive/corrective maintenance on our equipment. In the daytime we have our full workforce available, and accordingly want to limit t…
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How to get akey valuesHello, The REST API for OFS Statistics setting (override) needs akey value (integer identifier). How could I get the AKEY values? Thanks and regards Frank -
Inventory type 'Install' not getting created from debrief pluginSummary: Hi All, I have a custom debrief plugin which I am using to collect details of 'Supplies' and 'Equipment' that is used on a job. Both are inventory types created…
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Can you add a hyperlink for Where's My Technician in Feedback sectionSummary: We want to add a hyperlink in Where's my Tech Feedback. Tried adding through html and it didn't work. Is it possible?