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Field Service
Discussion List
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Can route Activation/Deactivation be automated?Summary: Can we use message steps to activate/deactivate a route? Content (required): We would like to automatically activate a specific route at a certain time of day, … -
Is it possible to display activity detail fields to a user only when they press a button?Summary: We'd like to be able to display specific activity detail fields in OFS to our technicians only if they press a plugin button we have visible on their profile. C… -
Can a dispatcher deliver a part from the collaboration directly to Resource? Without login as a TechSummary: Content (required): Hi Everyone, We created a Resource with the name of Warehouse collaboration, and We assigned all the inventory(parts) to this Resource. Curr… -
How can we add a line break to a <text> element in a Form?Summary: Adding a line break in a element in a Form, so the text value is displayed on 3 separate lines. Content (required): Want to add a element in a Form, and the v…
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Routing using a Date Filter - Don't Route activities on dates when the client is closed.Summary: We have a requirement to not route activities when the client has a holiday. Content (required): We are needing to not route activities when the client site is … -
Replay now available: Field Service 22A Release Deep Dive Webinar (February 15th, 2022)Summary: Product Management reviews new features in the 22A release of Oracle Field Service. Content: In case you missed it, watch the recording for an overview of new f… -
On a Collab message sent via a message scenerio, can you make the Appt Number and Cell number a linkSummary: We have set a message scenerio that on activity creation, sends a summary to the field user for certain activities. Part of the body is the appointment number a…
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How to create a notification to inform through an email that the technician doesn't have the skill?Hi I'm trying create a scenario where I sent a notification to a email that technician does not have a skill "xpto" for example. In the message scene, I configured a sta… -
How create required inventory using REST API?Summary: Customer needs to create required inventory parts using REST API. Content (required): We reviewed the Activity Required Inventories REST API documentation and d… -
Difference between forms and plugins in oracle field service cloudSummary: Difference between forms and plugins in oracle field service cloud Content : Hello Champs, I have a basic question as to the difference between forms and plugin… -
How to set read-only visibility when current item value is not empty?Summary: We are looking for a way to o set read-only visibility when current value of item is not empty. Content (required): We are looking for a way to o set read-only …
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Deactivate Route automatically?Summary: We'd like to be able to set a message step to deactivate techs' routes automatically Content (required): We have a large number of techs each day that we do not…
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Date and Time PickerSummary Objective is to add a date and time picker in normal display contextsContent I have added a Date and Time Picker in a form. Then it was added as a button to the …
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Can you delete Inventory from OFSC without knowing a resource/external ID?Summary: Searching for options of inventory cleaning and in support of audits, to be able to delete OFSC inventory if you do not know what all resources have the invento… -
How to retrieve a FORM FIELD (attribute) value using APISummary: How to get a FORM field/attribute data/value through API call! Content (required): We are looking for a way to retrieve a Form Field/Attribute data (example-dat…
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What’s the correct regular expression in String Property to validate a currency (Dominican RepublicSummary: A regular expression to validate a currency value, not works. Content (required): In https://docs.oracle.com/en/cloud/saas/field-service/21c/faadu/configure-res…
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Replay now available: Field Service 21D Release Deep Dive Webinar (November 16th, 2021)Summary: Product Management gives an overview of the new features in the 21D release of Oracle Field Service. Content: Oracle Field Service Product Management hosted a l…
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Form Datetime form-field resetting to current dateSummary: Form Datetime form-field resetting to current date Content (required): While using a Form-field of type Datetime, the same is resetting to current date instead …
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Visit Reminder Notification - Send only if previous activity is completedSummary: Send visit reminder notification xx minutes before ETA, only when the previous activity is completed Content (required): Currently when visit reminder is config…
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is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar…
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Business Rules are Read OnlySummary Business Rules are Read OnlyContent Hi Team, We are trying to edit the business rule options but all fields are read only, Logged in User having "Privileged Admi… -
Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi…
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
OFS to B2BSVC Activity Update OOTB integration is not getting TriggeredSummary: I am using the Oracle HCM - Oracle Field Service | Create and manage OFS resources Recipe to bring in the data into OFS from HCM. As per the Oracle docs (https:…
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Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle -
Bulk update properties (mobile Activity Count, mobile Resource count, mobile Inventory count) usingContent Is there a way to bulk update the following fields using User REST-API :These variables are properties under "User Preferences" Display field name OFSC - Propert… -
Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti…
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Inventory transaction typeSummary Corresponding Inventory Transaction type for OFSC Parts InstallContent Hello, Can you please help me with the information, that when we do/perform a Install (par…
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PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S…
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged.