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Field Service
Discussion List
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Unable to find capacity categories option in oracle field service configurationUnable to find capacity categories option in oracle field service configuration -
How to add SLA Start and SLA End fields to the Ad hoc FilterSummary: I am reaching out for clarification regarding the Ad Hoc Filters functionality in the Dispatch Console as detailed in the OFS 23A Cloud Readiness Documentation … -
commercial calendarsHello, I need a user to configure and view the commercial calendar without granting access to other settings. What role or access could be used? Thanks. -
How to configure maps in En-route page?Summary: EN ROUTE ACTVITY- I have a few confusions on en-route functionality. How can I make the travel time selectable in in the en route submit page? I have unchecked …
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Workflow still shows "There are more steps to come" - even there's no more steps.Summary: Hi. I am currently new on creating Workflows and I only have one form called Enter Readings. After the form has been submitted, the message "There are more step…
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I want to change my requests from SOAP to REST API and I want the equivalent fields.The specification of the equivalent fields of the new rest services is required (differences are observed at the field level, between the SOAP contract and the REST cont…
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Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea… -
OFS compresses/blurs Images uploaded into Image Form FieldsSummary: Hi all, There is automatic compression of Images when uploaded into Image Form fields causing a reduction in quality and clarity. Content (please ensure you mas… -
Remove PIN on log in using SSO connectionSummary: Hello all, We require the setting of PIN to be removed altogether even though it prompts to create one only for the first time in OFS. Content (please ensure yo…
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Outbound XML Body special characters escapingSummary: We are receiving Outbound messages, where, in the Body, characters like '' are changed to < and >. This results in our middleware throwing an error: Soap …
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Is there a way to integrate a PDF Editor to OFS?Summary: Add an integration in OFS with a PDF editor so that a crew working jobs does not have to go to a third-party application to redline a print Content (please ensu…
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Electric trucksHi, Can you tell me if Oracle have planed to adapte the system for Electric Truck? Routing option are not appropriate for Electric vehicule. Thank's! -
non-scheduled activities are not available on daily extractSummary: we want to get the list of non-scheduled activities created on a particular day. The daily extract from what we tested was not giving this data. Is it possible …
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Make list view as default when a user opens dispatch consoleSummary: As far as I am aware there is not option to make list view as default when a user opens dispatch console. I would like to confirm if my understanding is correct…
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Edit Activity Duration after activity is completedSummary: If a field service engineer forgets to complete an activity on same day and next day when tries to end activity, he needs to edit the duration and enter actual …
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Type Resourse "Warehouse"Summary: Good afternoon, everyone, Is there more information about the new resource type with role "Warehouse"? I only found the description in update 24A. Thank you ver…
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What is the new end of life for an OFS product ( In new release process column EOL is now removed)?Summary: We noticed that for 24A product release process, column end of life support is removed and there is no mention of by when support will be provided for an older …
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Recreate From Another Instance- Target instance meta dataSummary: Do we have a possibility to get meta data of target instance after performing Recreate From Another Instance. we are looking for details like what was source us…
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list of the existing attributes (fields) native to OFSC.Summary: My client is looking for native data attributes wrt field service . Does Oracle provides it? how can i get standard list of all fields for all entities with maj… -
How to see parts catalog image that requires autenticationHi Everyone, In the parts catalog sync, part's image paths are extracted from Oracle ERP and passed to the OFS . The image URLs are private and require authentication to… -
spares inventory wrt normal inventorySummary: In daily operation, business need to carry out repairs / replacement of meter device in a quick manner. As such, they may allocate some spare meters to the emer…
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Change calendar view options in time viewHi All, Is there any options available to disable 2 day , 3 day options and add new option 4 day ? Customer has Mon thru Thursday as the working day , so they wanted fil…
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In Dispatch Console Map, FA is showing a crossed location icon. What does it mean?Summary: Hi. Our field rep is using the dispatch console map so that they can easily see and access how the activities will be orderly scheduled and routed based on thei…
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Rest API Get Resource User is not showing responseSummary: mainResourceId of user matches to the resourceId of resource but there is no result coming back when getting resource users. Content (please ensure you mask any…
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Usage of parts catalog in required inventoryHi All, We have a requirement to manually add required parts by dispatches when needed. To utilize the out of the box feature, we enabled the parts catalog and we are ab…
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Routing an FA without Work ZoneSummary: Hi. Currently, our business rule is set up to use work zone support to let the FAs auto-routed to their designated buckets via routing plans. However, we have o…
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How to validate auth_string coming from OFSC channel on middleware?Summary: Need procedure to validate auth_string value from OFSC on middleware for outbound messages from OFSC Content (please ensure you mask any confidential informatio… -
How to identify when an activity is rescheduled by routing?Summary: Content (please ensure you mask any confidential information): Hello good morning community; We would like to know if there is a way to identify when an activit… -
REPLAY: Oracle Field Service 24A Release Deep Dive (Aired February 28th, 2024)WATCH REPLAY HERE: Oracle Field Service 24A Release Deep Dive Summary: Product Management reviews new features in the 24A release of Oracle Field Service. Content (pleas… -
Enabling Field services offering in Fusion ERPSummary: Our client is already using SCM and Finance modules in Fusion ERP . They are now interested in exploring Field Services as well. How can we enable Field Service…User_2025-08-15-00-51-41-714 61 views 2 comments 0 points Most recent by User_2025-08-15-00-51-41-714