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Field Service
Discussion List
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Is there a way to export the list of resources after you've filtered them by status, type, OFS UISummary: Is there a way to export the list of resources after you've filtered them by status, type, or last login? I don't see an option to export to excel from browser.… -
Hosted plug-insSummary: Please advise : - What is the amount of hosted plug-ins that OFS allows to upload? -What is the maximum size of each plugin? Content (required): Version (includ…
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Como cambiar una propiedad de tipo texto a que sea listaNecesito cambiar una propiedad existente de tipo texto y cambiar a tipo lista.
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How can dispatchers/operators set an Activity as Not Done?Summary: I'm trying to configure "Not done" standard action screen for an specific UT **This post was created as part of a How to Service Request (SR) Release: NA Summar… -
Showing technician details while getting call from associate in live experience.Summary: Showing technician details while getting call from associate in live experience. Content (required): Showing technician details while getting call from associat…
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Live experience app integration with OFSC app.Summary: Live experience app integration with OFSC app. Content (required): Oracle live experience mobile app integration with OFSC mobile app is possible or not. If pos…
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Data masking and encryption**This post was created as part of a How to Service Request (SR) Release: 22C Service Update 12 Summary of the question: Can we set an encryption in OFS and have the oth…Lucian Spiridon-Support-Oracle 21 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle
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How to block "null" value inserted by REST API calls?The client performs bulk activity creation from REST API calls. However, some Cell values were filled with "null 99999999999". We need to substitute the value for "99999… -
XSLT transformation inquirySummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "A Technician is going to request some info (which is a list) from anoth…
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The immediate routing not working the activities not assigned to the resourceActivity not assigned to the resource automatic by using immediate routing So need to know the cause of this issue -
Activity notes plugin in ofsc.Summary: I need a custom plugin in ofsc so that all the notes related to the activity placed at one place under activity details screen. Requirement: Notes capture in of…
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removed (not required)Summary: removed (not required) Content (required): removed (not required) (you are using, if applicable): 22-C Code Snippet (add any code snippets that support your top… -
Creating audio files from OFS plugins**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to record audio files from a plugin and then send t…
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Is it possible to route activities to on call shifts?Summary: We have a need to schedule jobs to Technician's who have on-call shifts Content (required): Our front office Planning team work from 07:00 - 20:00, these hours … -
Tracking available for Update LocationSummary: Looking for tracking/API capability for Update Location function Content (required): Is there any tracking to the address correction (activity_update_location) … -
How can we change an activity duration before the activity is started?Summary: We want to change the activity duration [length] before the technician has started the activity. This could also be done before the activity is routed to a reso… -
Migration lower to higer EnvironmentsSummary: In OFS, Is there any inbuilt migration features to migrate lower to higher environments ? Content (required): In OFS, Is there any inbuilt migration features to… -
Duplication - Link TemplateSummary: How to avoid duplicate linkage happening from the link template. Content (required): Linking is happening more than once with the same parent and it should be o…
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Can we have the Audit trail for Inventory transfersSummary: Hi Team, I want to see the audit trail of the inventory transfer and how we can see this In OFSC Thanks Content (required):
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Build a validation that tech should not be allowed to transfer more than their On hand inventory?Hi Team, I have gone through the OFS document from there I seen that technician can have more number of inventory available than what is projected in the system. Therefo…
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Android Camera on OFS appSummary: We have implemented a plugin which currently has two options to upload photos. We have frequently received feedback that would generate an added value in the op…
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How can I delete a Smart Collaboration Group?**This post was created as part of a How to Service Request (SR) Summary: I would like to remove a Smart Collaboration Group. Checking "Resources" I already removed all …Eduardo Kimura-Support-Oracle 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle -
REPLAY NOW AVAILABLE: Field Service 22D Release Deep Dive WebinarSummary: Product Management reviews new features in the 22D release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos… -
Serial number entry at sales orderSummary: hi Gurus, Is it possible to enter Item serial number during sales order creation using cloud order management. I can see last sales order information for custom… -
Article visibility restriction in OFSC based on user groupSummary: Article visibility restriction in OFSC based on user group Content (required): Like article visibility restriction using User groups in B2B Knowledge whether we…
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Is there any vulnerability assessment performed periodically in OFS?Summary: Customer compliance personnel are always looking for vulnerability assessment reports to be analyzed and recorded on their specific repositories as compliance e…Fernando Parreira-Support-Oracle 41 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle -
How to search for activities filtering by customer numberSummary: I want to perform a Get Activities REST API request, filtering the results by a specific Customer Number (customerNumber placeholder, customer_number property l…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Eduardo Kimura-Support-Oracle -
Can OFS send historical data to a new DBAAS/ADW that I've setup?Summary: I just acquired ADW and would like to know if it is possible to send historical data for the past 3 months. Content (required): **This post was created as part …
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Can we have the Picture scanner option in OFSC for scanning the image of inventory to extract data?Summary: Hi, I have seen that Barcode scanner/QR code scanner option in OFSC to extract serial number from the inventory(by scanning barcode present on the inventory) by…
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API or some way to manage properties or the message scenariosSummary: **This post was created as part of a How to Service Request (SR)** Content (required): We are interested to know how to control the status of orders in the fiel…