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Field Service
Discussion List
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Adding a date & time picker field in a context layout (for ex 'End activity')Summary: How can we add a date/time picker field in a screen like 'End activity' or 'Edit/View activity'? Content (please ensure you mask any confidential information): …
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what if the Invoice amount is greater than the PO AmountSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Move activities from one resource to another while maintaining the original activity sequenceSummary: When using Oracle Field Services, the set sequence of activities for a resource, is not being maintained when the activities are moved to another resource. Cont… -
Default refresh time for the Dispatch console time viewHi Team, I wanted to know if there is a default refresh time for the dispatch console time view and also if its customizable. I could find a user field called 'Refresh R… -
Work Zone Ratio BehaviourWe are using routing 24x7 to route reactive/corrective maintenance on our equipment. In the daytime we have our full workforce available, and accordingly want to limit t… -
How to get akey valuesHello, The REST API for OFS Statistics setting (override) needs akey value (integer identifier). How could I get the AKEY values? Thanks and regards Frank -
Inventory type 'Install' not getting created from debrief pluginSummary: Hi All, I have a custom debrief plugin which I am using to collect details of 'Supplies' and 'Equipment' that is used on a job. Both are inventory types created… -
Can you add a hyperlink for Where's My Technician in Feedback sectionSummary: We want to add a hyperlink in Where's my Tech Feedback. Tried adding through html and it didn't work. Is it possible? -
Oracle Field Service CloudSummary: In configuration under work summary added icons as per attached screenshot but business required in linear view. Is it possible to add them side by side? Conten… -
After cloning, In test instance will Applications are overridden from Productions Data.Summary: After cloning do we need create all the applications once again for Test Instance or do we need change the URL for the Databases.?? Content (please ensure you m… -
Can Non-working reasons be reconfigured?Using Oracle Field service core application, our users want to be able to select how much time will they be on sick leave or annual leave (this are Non-working reasons u… -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand… -
Need to detect the time when the activity added after every action made to the activity.Summary: Hi, when we add an activity it's added in a certain time let's say 02:00 PM then we assign it to a resource at 02:15 PM for example, now the system only capture… -
Travel time is read only in technician appSummary: Hi all, We have enabled the option to view and adjust travel time for the technician. But we find that for some users it is still read only. Is there any scenar… -
Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf… -
oracle fieldSummary: what can be the maximum duration (months or days) used for SLA in OFSC? "slaWindowStart", "slaWindowEnd" Content (please ensure you mask any confidential inform…User_2025-11-21-00-25-16-366 23 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle -
Open an activity that had been created from a pluginSummary: Content (please ensure you mask any confidential information): I'm having a flow where i execute the below one after the other in OFSC 1. Create a lunch activit… -
How to add new user for the Service Console for the Field Service CloudSummary: Need to add new user for Service Console for the Field Service Cloud Content (please ensure you mask any confidential information): Version (include the version… -
how to download avatar image of OFSC usersSummary: we need to download the avatar photo recorded in the users to use it as a virtual credential Content (please ensure you mask any confidential information): pres… -
Drill down for reports in OFS DashboardSummary: Hi all, Customer would like to have a drill down for the graphical reports in OFS dashboard, for e.g Resources by statuses should have a drill down which list a… -
Place Submit button at the TOP of a screen?Summary: Is there a way to position the 'Submit' button to be at the TOP of a screen instead of at the bottom? The same question could apply for other button like 'Cance…
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Calling page from another application on iOS from OFSC pluginSummary: I need to call another applications page from OFSC Mobile plugin Content (please ensure you mask any confidential information): We are getting results when call… -
how to extract 90 days data by using postmanSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Ability to deactivate and hide message stepsSummary: Would like to be able to 'Activate/Deactivate' message steps, and be able to view the message steps based on 'Active/Inactive/All'. Content (please ensure you m…
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Moved: Column mapping for EBS vs Oracle Cloud TablesThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Most recent by Fernando Parreira-Support-Oracle -
how to make connect Guided Learning with Oracle Field ServiceSummary: how to make the connection between Guided Learning and Oracle Field Service Content (please ensure you mask any confidential information): I have a guided learn… -
how to download images of TOA activities for a specific daySummary: how to download images of TOA activities for a specific day Content (please ensure you mask any confidential information): how to download images of TOA activit… -
How can I configure a time slot so that activityBookingOptions returns capacity for big activities?Summary: Content (please ensure you mask any confidential information): Hello good morning Oracle community I tried creating a time slot that starts at 07:00 am and ends… -
Do we only have one option for the item catalog refresh as a whole refresh or is there an option forSummary: Via the standard integration between ERP and OFSC (OIC) it seems to take multiple hours for the item catalog data to refresh for the items in OFSC. The ERP extr… -
Best practices for WMT with support for 2 languagesSummary: Looking for best practices and/or recommendations for configuring WMT with support for 2 languages (English/French) Content (please ensure you mask any confiden…