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Field Service
Discussion List
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How to find "My Ideas"?Summary:Need to get list of ideas I opened in idea lab Content (required):In the past, there is an option "My Ideas" which can list ideas I opened. I cannot find this an… -
is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar… -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi… -
OFS to B2BSVC Activity Update OOTB integration is not getting TriggeredSummary: I am using the Oracle HCM - Oracle Field Service | Create and manage OFS resources Recipe to bring in the data into OFS from HCM. As per the Oracle docs (https:… -
Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle -
HCM Extract for Oracle HCM - Oracle Field Service | Create and manage OFS resources RecipeSummary: Structure for the HCM Extract for HCM-->OFS Integration Content (required): Has anyone been able to create an HCM Extract for HCM-->OFS Outbound integration? It… -
Is there any way to configure the Enroute button so it only shows on the next pending activity?Summary: I have a business requirement that the Enroute button should only display for the next pending activity on a technician's route. Currently the customer uses the… -
How to link Parts Catalog with InventorySummary How to link Parts Catalog with InventoryContent Hello All, I am trying to use parts catalog, using following navigation; but not able to use it properly! Can you… -
Capture labor hours from each of crew members and in case of team work from all team membersSummary Capture labor hours from all crew members assigned to a single activity or operation...Content We have a requirement to push single operation along with operatio…
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Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti… -
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged. -
PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S… -
Inventory transaction typeSummary Corresponding Inventory Transaction type for OFSC Parts InstallContent Hello, Can you please help me with the information, that when we do/perform a Install (par… -
Bulk update properties (mobile Activity Count, mobile Resource count, mobile Inventory count) usingContent Is there a way to bulk update the following fields using User REST-API :These variables are properties under "User Preferences" Display field name OFSC - Propert… -
Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo… -
Upcoming Field Service 21C Release Deep Dive Webinar - Join us on August 17th!Summary Join Product Management for an overview of the new features in the 21C release of Oracle Field Service Content Oracle Field Service Product Management is will be… -
Connecting between OFSC and Oracle Analytics CloudContent Hi All, We are trying to connect Oracle Field Service Cloud to Oracle Analytics Cloud using the Outbound Integration Channel available in OFSC. The documentation… -
Onboarding Live Webinar 8/4/21Summary Register to participate in a live Cloud Onboarding webinar on Aug 4Content Cloud Applications Onboarding Webinar Oracle Customer Success ConnectX Click here to R… -
Inventory for Contingent workerSummary Inventory for Contingent workerContent All, I understand that Contingent workers cannot share inventory, and was wondering how to allocate inventory to these wor… -
Difference between Appointment, Work Order and Activity in Oracle Field Service CloudContent Hello, Can you please let me know the difference between Appointment, Work Order and Activity in Oracle Field Service Cloud? I have checked with few experts in t… -
How to monitor OFS usage in mobile devicesSummary What options can you think of to identify if a mobile user is using its data plan to access OFS?Content The context is that we have a (telco) customer that is wi…
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Looking for a way to select multiple options from list for ResourceContent We have the need to be able to select multiple items from a single list for a Resource. We would like to be able to create a field that includes multiple (maybe … -
Team work between Truck and technician or Two TechniciansSummary I want to assighn Truck resource to technician. How Can I achieve this.Content I have Enable the teamwork check box for truck and technician both of the resource…User_2025-02-12-06-56-48-904 47 views 2 comments 0 points Most recent by User_2025-02-12-06-56-48-904 -
How to stop Unscheduling Future ActivitiesSummary How to stop Unscheduling Future ActivitiesContent Hi, I want to move all the Pending Activites to Unscheduled for that day as a end of the job (Message Scenario)… -
Order Parts from Service LogisticsSummary I need Order button which will send required item information to service logisticContent I need to implement the Order parts functionality in Oracle field servic… -
What is the Use of Add to Install ButtonsSummary What is the Use of Add to Install Buttons (add_install_inventory & add_install_inventory_started)Content Hi Friends, What is the Use of Add to Install Standard B… -
Placeholder "destination_date" populating different date formats in message scenarioSummary Placeholder "destination_date" populating different date formats in message scenarioContent Hi Friends, The Placeholder "destination_date" populating different d… -
Clarification : How to process Past activitiesSummary Clarification : How to process Past activitiesContent Hello, I have seen few threads about processing past activities. We have a scenario where the technicians a… -
Visible Resources setting and Move ButtonSummary Visible Resources setting and Move ButtonContent We are noticing strange behavior that I'm hoping someone can help. We have 2 resources both with the same Resour…