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Field Service
Discussion List
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Adjustable/Non Adjustable intervals in Link TemplatesSummary What is the significance of Adjustable/Non Adjustable intervals in Link TemplatesContent Hi Guys I am trying to understand the significance of Adjustable/Non Adj… -
Routing Baseline settings - BucketContent Hi, Can we setup the Routing - Baseline settings for each bucket? It want to set the resource cost for each bucket. Thanks, Mohan -
Visibility condition in FormSummary Visibility condition in FormContent Hi all, In OFSC, Is there is any REST API available to update the visibility condition of an property or form element in the … -
How to setup Labor charges and expenses in field service and send this information to Service logistSummary How to setup Labor charges and expenses in field service and send this information to Service logisticsContent Hi Gurus, How to setup labor charges and expenses … -
OFSC File AttachmentSummary OFSC File AttachmentContent 1. What are the Supported File Format in OFSC for uploading attachment to activity ? 2. Any limitation on number of files attached to…
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Vehicle Resource Type OFSCSummary Vehicle Resource Type in OFSCContent 1. How to define Parent / Child Relationship between 2 resources which are associated with Resource Type "Vehicle". Say e.g …
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Dispatcher Notification OFSCSummary Dispatcher Notification OFSCContent How to indicate or notify in dispatch console, if two different group of resource working against same asset/location in OFSC…
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Route Deactivation ReminderContent Hi All, We are trying to add an alert to technician to deactivate their route at the end of the day. We are using Activity is completed as the launch condition a…
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Value Validation - Special CaracteresContent Hi Folks, Has anyone ever needed to set up value validation to remove or replace special characters or accented words? I would like to remove or replace letters … -
Offline operationSummary Offline operationContent Hello today we have a problem with the operation of the Filter in offline. We have a configuration where the Field Agent can see only 2 …
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Unable to save the login id and password for the resourceSummary Unable to save the login id and password for the resourceContent Hi Experts, we have a scenarios where we imported the technician from ERP into Field Service clo…
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How can I consume hyphen or dash in the Zip/Postal Code FieldSummary How can I consume hyphen or dash in the Zip/Postal Code FieldContent HI Folks, I am not able to enter the hyphen in the Zip/Postal Code field, the form gives val…User_2025-02-11-00-54-55-628 43 views 9 comments 0 points Most recent by User_2025-02-11-00-54-55-628 -
Receiving an error while submitting debrief chargesSummary Receiving an error while submitting debrief chargesContent Dear Experts, We have deployed the plugin for debrief and while submitting the customer signature as a…
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20C - Move Activity / Assignment AssistantSummary Activity is assigned to resource but user wants to adjust the date of the activity; using the MOVE feature user cannotContent Hi All This is probably a business …User_2025-01-28-01-10-43-710 48 views 5 comments 0 points Most recent by User_2025-02-03-17-48-08-742
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During multiple Chats new chat window overtakeSummary New Chat Window takes over instead of the current chatContent When multiple chats come in the new chat becomes the focus, and instead, I want to remain in the fi…
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Export Where's my Technician ThemeSummary Exporting custom WMT Theme issueContent When exporting a custom Where's my Technician Theme, the downloaded zip file is empty. Does anyone know how to export a c…User_2025-02-11-01-48-28-391 30 views 2 comments 0 points Most recent by User_2025-02-11-01-48-28-391
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OFS Mobile within Citrix and Android EnterpriseSummary Anyone used OFS Mobile application within Citrix and Android Enterprise setup ?Content Hello, We are wondering if the OFS Mobile application can work within Citr…User_2025-02-03-17-48-08-742 20 views 2 comments 0 points Most recent by User_2025-02-03-17-48-08-742
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Create Internal Activities with CoordinatesSummary Create Internal Activities with CoordinatesContent Hi guys, In one of our customers, the technicians go back to their base units before they go to lunch so for r…
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Is there a way to dynamically filter a report(Organization/Contact/Asset Quick Search) based on theSummary Organization/Contact/Asset Quick Search Report based logged Agent mapped Division/Business Unit wise dynamically filtered.Content Hello, I'm new to the custom sc…
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How i can config "Where is my technician" or "On My Way"Content Hi, I need know how i can config "Where is my technician" or "On My Way" the instance of my customer not is show. see in Configuration > Themes but not exists th… -
External embedded link is not working in OFSC dahsboardsSummary External embedded link is giving "refused to connect." errorContent I am trying to embed an external link in a dashboard to view the reports created in BIP but i…
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Core Applications/Mobility Site Cache - Launching site shows blank screenSummary Launching site shows blank screen in browser windowContent Anyone else having the issue of launching the site (Core/Mobility), and a blank page displays? User ha…User_2025-01-28-01-10-43-710 32 views 3 comments 0 points Most recent by User_2025-01-28-01-10-43-710
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Hit InventorySummary Unable to add hit inventory.Content Hi All, We are trying to configure hit inventory. In the documentation, it is said that it can be configured as a send reques…
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Default Dashboard for UsersSummary Is there a way to build a dashboard and default it for a user typeContent Business is asking if we can build a dashboard and have it default for a user type. Thi…User_2025-01-28-01-10-43-710 52 views 3 comments 0 points Most recent by User_2025-01-28-01-10-43-710
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Inventory with Zero quantity should not be shown in the Inventory viewContent Hi Experts and fellow members, In our current setting we get all the inventory/parts data from external system for each engineer(field tech). We are trying to se… -
Service Window and Time slotSummary What is the difference between service window and Time slotContent Hi All, We are trying to understand the difference between service window and time slot. We ha…
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Business Rules are Read OnlySummary Business Rules are Read OnlyContent Hi Team, We are trying to edit the business rule options but all fields are read only, Logged in User having "Privileged Admi… -
REST API for Custom propertiesSummary how to set properties fields via REST APIContent Hello, we are migrating from SOAP Api to REST: we need to update some custom properties we use when we create an…User_2025-02-03-19-24-04-752 53 views 2 comments 0 points Most recent by User_2025-02-03-19-24-04-752
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Expose mass and repeating activities for these number of daysSummary Please suggest me why exactly we use Expose mass and repeating activities for these number of days functionalityVersion 20 B
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Where can we see whether the resource is 1 Full time equivalent resourceSummary I have configured Full time Equivalent value as 8 hours in the business rules , and also resources are working for 8 hours , now where can i see that resource is…