To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Weekly Reporting instead of DailyDear Gurus, Our Business team currently does the field activity/work status on WEEKLY basis rather than daily business owing to the nature of work that they do in field … -
How can we add a line break to a <text> element in a Form?Summary: Adding a line break in a element in a Form, so the text value is displayed on 3 separate lines. Content (required): Want to add a element in a Form, and the v… -
How create required inventory using REST API?Summary: Customer needs to create required inventory parts using REST API. Content (required): We reviewed the Activity Required Inventories REST API documentation and d… -
How to set read-only visibility when current item value is not empty?Summary: We are looking for a way to o set read-only visibility when current value of item is not empty. Content (required): We are looking for a way to o set read-only …
-
Deactivate Route automatically?Summary: We'd like to be able to set a message step to deactivate techs' routes automatically Content (required): We have a large number of techs each day that we do not… -
How to retrieve a FORM FIELD (attribute) value using APISummary: How to get a FORM field/attribute data/value through API call! Content (required): We are looking for a way to retrieve a Form Field/Attribute data (example-dat… -
Can you delete Inventory from OFSC without knowing a resource/external ID?Summary: Searching for options of inventory cleaning and in support of audits, to be able to delete OFSC inventory if you do not know what all resources have the invento… -
How many customer portal login can a customer can do with same credentials on different devicesSummary: How many customer portal login can a customer can do with same credentials on different devices. also Does multiple contact login on portal increase price in an… -
Replay now available: Field Service 21D Release Deep Dive Webinar (November 16th, 2021)Summary: Product Management gives an overview of the new features in the 21D release of Oracle Field Service. Content: Oracle Field Service Product Management hosted a l… -
Difference between forms and plugins in oracle field service cloudSummary: Difference between forms and plugins in oracle field service cloud Content : Hello Champs, I have a basic question as to the difference between forms and plugin…
-
Form Datetime form-field resetting to current dateSummary: Form Datetime form-field resetting to current date Content (required): While using a Form-field of type Datetime, the same is resetting to current date instead …
-
What’s the correct regular expression in String Property to validate a currency (Dominican RepublicSummary: A regular expression to validate a currency value, not works. Content (required): In https://docs.oracle.com/en/cloud/saas/field-service/21c/faadu/configure-res…
-
Does Hosted Plugin work completely in offline or are there any limitations?Summary: We are exploring the offline functionality of hosted plugins. The requirement is that the application is online in the start of the day and goes offline for the… -
Visit Reminder Notification - Send only if previous activity is completedSummary: Send visit reminder notification xx minutes before ETA, only when the previous activity is completed Content (required): Currently when visit reminder is config…
-
How to find "My Ideas"?Summary:Need to get list of ideas I opened in idea lab Content (required):In the past, there is an option "My Ideas" which can list ideas I opened. I cannot find this an… -
is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar…
-
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi…
-
OFS to B2BSVC Activity Update OOTB integration is not getting TriggeredSummary: I am using the Oracle HCM - Oracle Field Service | Create and manage OFS resources Recipe to bring in the data into OFS from HCM. As per the Oracle docs (https:…
-
Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 43 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle -
HCM Extract for Oracle HCM - Oracle Field Service | Create and manage OFS resources RecipeSummary: Structure for the HCM Extract for HCM-->OFS Integration Content (required): Has anyone been able to create an HCM Extract for HCM-->OFS Outbound integration? It… -
Is there any way to configure the Enroute button so it only shows on the next pending activity?Summary: I have a business requirement that the Enroute button should only display for the next pending activity on a technician's route. Currently the customer uses the…
-
How to link Parts Catalog with InventorySummary How to link Parts Catalog with InventoryContent Hello All, I am trying to use parts catalog, using following navigation; but not able to use it properly! Can you…
-
Capture labor hours from each of crew members and in case of team work from all team membersSummary Capture labor hours from all crew members assigned to a single activity or operation...Content We have a requirement to push single operation along with operatio… -
Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti…
-
Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged.
-
PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S…
-
Inventory transaction typeSummary Corresponding Inventory Transaction type for OFSC Parts InstallContent Hello, Can you please help me with the information, that when we do/perform a Install (par…
-
Bulk update properties (mobile Activity Count, mobile Resource count, mobile Inventory count) usingContent Is there a way to bulk update the following fields using User REST-API :These variables are properties under "User Preferences" Display field name OFSC - Propert…
-
Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo…