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Field Service
Discussion List
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Bulk update properties (mobile Activity Count, mobile Resource count, mobile Inventory count) usingContent Is there a way to bulk update the following fields using User REST-API :These variables are properties under "User Preferences" Display field name OFSC - Propert… -
Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo… -
Upcoming Field Service 21C Release Deep Dive Webinar - Join us on August 17th!Summary Join Product Management for an overview of the new features in the 21C release of Oracle Field Service Content Oracle Field Service Product Management is will be…
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Connecting between OFSC and Oracle Analytics CloudContent Hi All, We are trying to connect Oracle Field Service Cloud to Oracle Analytics Cloud using the Outbound Integration Channel available in OFSC. The documentation… -
Onboarding Live Webinar 8/4/21Summary Register to participate in a live Cloud Onboarding webinar on Aug 4Content Cloud Applications Onboarding Webinar Oracle Customer Success ConnectX Click here to R…
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Inventory for Contingent workerSummary Inventory for Contingent workerContent All, I understand that Contingent workers cannot share inventory, and was wondering how to allocate inventory to these wor…
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Difference between Appointment, Work Order and Activity in Oracle Field Service CloudContent Hello, Can you please let me know the difference between Appointment, Work Order and Activity in Oracle Field Service Cloud? I have checked with few experts in t…
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How to monitor OFS usage in mobile devicesSummary What options can you think of to identify if a mobile user is using its data plan to access OFS?Content The context is that we have a (telco) customer that is wi… -
Looking for a way to select multiple options from list for ResourceContent We have the need to be able to select multiple items from a single list for a Resource. We would like to be able to create a field that includes multiple (maybe … -
Team work between Truck and technician or Two TechniciansSummary I want to assighn Truck resource to technician. How Can I achieve this.Content I have Enable the teamwork check box for truck and technician both of the resource…User_2025-02-12-06-56-48-904 48 views 2 comments 0 points Most recent by User_2025-02-12-06-56-48-904
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How to stop Unscheduling Future ActivitiesSummary How to stop Unscheduling Future ActivitiesContent Hi, I want to move all the Pending Activites to Unscheduled for that day as a end of the job (Message Scenario)…
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Order Parts from Service LogisticsSummary I need Order button which will send required item information to service logisticContent I need to implement the Order parts functionality in Oracle field servic…
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What is the Use of Add to Install ButtonsSummary What is the Use of Add to Install Buttons (add_install_inventory & add_install_inventory_started)Content Hi Friends, What is the Use of Add to Install Standard B…
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Placeholder "destination_date" populating different date formats in message scenarioSummary Placeholder "destination_date" populating different date formats in message scenarioContent Hi Friends, The Placeholder "destination_date" populating different d…
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Clarification : How to process Past activitiesSummary Clarification : How to process Past activitiesContent Hello, I have seen few threads about processing past activities. We have a scenario where the technicians a…
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Visible Resources setting and Move ButtonSummary Visible Resources setting and Move ButtonContent We are noticing strange behavior that I'm hoping someone can help. We have 2 resources both with the same Resour…
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OFSC CONFIGURATION QUEUE - MyRouteSummary Need to add activities filter option in MyRoute Page.Content Hi All, Please Help me here. Is it possible to add activities filter option on MyRoute page. If its …
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OFSC CONFIGURATION QUEUESummary Need to add color and sytle to test field.Content Hi All, Is it possible to add color and sytle to the text field in ofsc configuration screen. can any one help …
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Screen names - Screen ConfigurationSummary Screen names - Screen ConfigurationContent All, We are currently using Version 21B, does anyone have the latest screen named and the mapping on the Screen config…
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Contingent Worker SchedulingSummary Contingent Worker SchedulingContent Our business model is designed to use Contingent workers for many activities. What is the best or optimal way to schedule the…
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Debrief ProcessSummary Debrief ProcessContent All, I just have a clarification related to one of the components of Debrief which the technician completes as part of Debrief process. Ho…
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"invtype" param value is not equal to label of one of Inventory Types, configured for Oracle Field SSummary "invtype" param value is not equal to label of one of Inventory Types, configured for Oracle Field Service CloudContent Hello, I downloaded the Plugin and was ab…
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Create a Notification if activites cannot be routedContent I'm looking for a method to create/send a notification when a routing run cannot route the activities. As the activities are created via API we are placing them …
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Unable to Create Technician Start and End LocationSummary Unable to Create Technician Start and End LocationContent All, I am trying to create a Technician start location and end location and the address is validated to…
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Deep link supportSummary Deep link supportContent Hi, We are using OSvC to create Activities in Field Service and would need a quick punch into OFSC for the newly created Activity so dis…
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Debrief - Field Service ActivitiesSummary Debrief - Field Service ActivitiesContent All, Can someone who has implemented OFS kindly share the process of Debriefing transactions once the technician comple…
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work Zone KeySummary How to configure more than one work zone keysContent Hi, I have added two work zone keys by clicking the modify link on the header. afetr adding the work zone ke…
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SIM APISummary Custom Fields in Incident detailsContent I am using the SIM API (https://docs.oracle.com/cloud/may2017/servicecs_gs/CXSVC/op-services-rest-connect-latest-inciden…
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Broadcast activitySummary Broadcast activity to all resources under specfic groupContent Hi, I am trying to achieve the following functinality. when activity gets created in OFS we want t…
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Navigation between PluginsSummary Plugin not loadedContent Hi , I am trying to navigate between plugins in Oracle field service cloud. by giving the folloowing close message sent bt plug in A to …