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Field Service
Discussion List
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Export Where's my Technician ThemeSummary Exporting custom WMT Theme issueContent When exporting a custom Where's my Technician Theme, the downloaded zip file is empty. Does anyone know how to export a c…User_2025-02-11-01-48-28-391 30 views 2 comments 0 points Most recent by User_2025-02-11-01-48-28-391 -
OFS Mobile within Citrix and Android EnterpriseSummary Anyone used OFS Mobile application within Citrix and Android Enterprise setup ?Content Hello, We are wondering if the OFS Mobile application can work within Citr…User_2025-02-03-17-48-08-742 20 views 2 comments 0 points Most recent by User_2025-02-03-17-48-08-742
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Create Internal Activities with CoordinatesSummary Create Internal Activities with CoordinatesContent Hi guys, In one of our customers, the technicians go back to their base units before they go to lunch so for r… -
Is there a way to dynamically filter a report(Organization/Contact/Asset Quick Search) based on theSummary Organization/Contact/Asset Quick Search Report based logged Agent mapped Division/Business Unit wise dynamically filtered.Content Hello, I'm new to the custom sc…
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How i can config "Where is my technician" or "On My Way"Content Hi, I need know how i can config "Where is my technician" or "On My Way" the instance of my customer not is show. see in Configuration > Themes but not exists th… -
External embedded link is not working in OFSC dahsboardsSummary External embedded link is giving "refused to connect." errorContent I am trying to embed an external link in a dashboard to view the reports created in BIP but i… -
Core Applications/Mobility Site Cache - Launching site shows blank screenSummary Launching site shows blank screen in browser windowContent Anyone else having the issue of launching the site (Core/Mobility), and a blank page displays? User ha…User_2025-01-28-01-10-43-710 32 views 3 comments 0 points Most recent by User_2025-01-28-01-10-43-710
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Hit InventorySummary Unable to add hit inventory.Content Hi All, We are trying to configure hit inventory. In the documentation, it is said that it can be configured as a send reques…
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Default Dashboard for UsersSummary Is there a way to build a dashboard and default it for a user typeContent Business is asking if we can build a dashboard and have it default for a user type. Thi…User_2025-01-28-01-10-43-710 52 views 3 comments 0 points Most recent by User_2025-01-28-01-10-43-710
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Service Window and Time slotSummary What is the difference between service window and Time slotContent Hi All, We are trying to understand the difference between service window and time slot. We ha…
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Business Rules are Read OnlySummary Business Rules are Read OnlyContent Hi Team, We are trying to edit the business rule options but all fields are read only, Logged in User having "Privileged Admi… -
REST API for Custom propertiesSummary how to set properties fields via REST APIContent Hello, we are migrating from SOAP Api to REST: we need to update some custom properties we use when we create an…User_2025-02-03-19-24-04-752 53 views 2 comments 0 points Most recent by User_2025-02-03-19-24-04-752
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Expose mass and repeating activities for these number of daysSummary Please suggest me why exactly we use Expose mass and repeating activities for these number of days functionalityVersion 20 B
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Where can we see whether the resource is 1 Full time equivalent resourceSummary I have configured Full time Equivalent value as 8 hours in the business rules , and also resources are working for 8 hours , now where can i see that resource is…
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Core Application - Layout - Section Size, Spacing and Font Type/SizeSummary Can we control the section size, spacing, and/or font size?Content Hello All I am pretty green, and stumbling through setting up the Core Application (mobility) …User_2025-01-28-01-10-43-710 45 views 2 comments 0 points Most recent by User_2025-02-03-17-48-08-742
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Statistics queriesSummary Need to know few of the statistics features and their functionality in detail .Content 1. How is the duration for an activity is calculated. If the default durat…
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Idea Posted: Associate Assisting Activity to Team Lead's Activity on his routeSummary Associate Assisting Activity to Team Lead's Activity on his routeContent Hi I posted an idea in the idea lab. We really this feature as out of the box to simply …
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Dynamic Search Filters on Activity Dispatch boardSummary Dynamic Search Filters on Activity Dispatch boardContent Hi team, We are working on activity filters to filter out the Activities based on workzone and Work skil…
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Assigning the Single resources in multiple bucketsSummary Assigning the Single resources in multiple bucketsContent Hi team, We want to assign the single resource into multiple buckets, but when we drag & drop resource …
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activity pools – scheduled, non-scheduled, and not-ordered.Summary how to limit a number of non-scheduled activity for the resource?Content Hi folks, Is there any way to limit the number of unscheduled activities for a technicia… -
How to Enable Field ServiceSummary How to Enable Field ServiceContent Can anyone please guide Field service , we got mail from oracle about subscription but we havent got access to CX portal. Any …
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Core Manage: delete/cancel activity audit logSummary delete/cancel activity action audit logContent Is there is any way to find out who has deleted/canceled particular activity from Field service? Unable to find de…
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Possible ways of importing users in field service cloudSummary importing Users in Field Service CloudContent Hi, I am in a process of importing users. I would need some insights on possible ways of importing users in field s…
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Route has not been started x minutes after the start time of the resource work daySummary Route has not been started x minutes after the start time of the resource work dayContent Hello Team, Please suggest if we can configure "Route has not been star…Neha AbhayNarayan Singh-Support-Oracle 78 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Manage Holidays for Different Time ZonesSummary Manage Holidays for Different Time ZonesContent Hi Guys, We are implementing OFSC for different times zones so holidays will be different for each time zones(bas…
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Cross-Domain Communication BlockingSummary Calling OFSC REST API from PluginContent Hi All, I want to update a field in OFSC on a button click without closing the plugin. I am trying to call OFSC REST API…
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Drag and drop techsSummary Create teams of two persons in application screen for dispatcherContent Hello, I am trying to configure a functionality our dispatcher used in legacy view and wi…User_2025-02-03-19-24-04-752 30 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Reference Solution Design DocumentSummary Reference Solution Design Document from an implementation projectContent Hi All, I am preparing the solution design document provided by Oracle as template. I am…
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Access Activity Details Page in Web Browser (CRM Application)Summary How to access activity details page in third party softwareContent Hi, We have business requirement to access activity detail page out of Oracle Field Service Cl… -
How to add a instance name in subject while sending email using OFSC email channelSummary We have a requirement to append the test instance name while sending emails from the test instances. Do we have any generic option to append the instance name in…