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Field Service
Discussion List
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Activity Summary Screen before End ActivitySummary: It's possible to create a form or screen that contains all the information of the work made and show it before the end of the activity to attach the customer's … -
Email Dispatcher with Message ScenarioSummary: Need to send a mail to bucket Dispatcher when Activity is Suspended. Content (required): We want to know what is the correct process to made this possible. In t…
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Hide Next Activity section on End ScreenSummary: The clients wants to hide this section to avoid the technician to change the order of the day's activities. Content (required): It's possible to hide this secti…
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Modify Print Route ReportSummary: Client requires to change content of Print Route Report Content (required): Now we can show Customer and Resource Inventory, but the client wants to know if it'…
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Please ignoreSummary: Content (required): Please ignore, It was created in the wrong category. Version (include the version you are using, if applicable): Code Snippet (add any code … -
OFSC integration with OIC shows 0% success rateSummary: Oracle Integration channel created in OFSC has a bug Content (required): We are trying to integrate OFSC with B2B through OIC channel. As soon as we create the … -
Can route Activation/Deactivation be automated?Summary: Can we use message steps to activate/deactivate a route? Content (required): We would like to automatically activate a specific route at a certain time of day, … -
Routing using a Date Filter - Don't Route activities on dates when the client is closed.Summary: We have a requirement to not route activities when the client has a holiday. Content (required): We are needing to not route activities when the client site is …
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Blocking of time slots returned by the activityBookingOptions methodSummary: The client is required to maintain a blocked time slot until the customer defines if the visit can be made on the date and time established by the RESP API acti…
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Can a dispatcher deliver a part from the collaboration directly to Resource? Without login as a TechSummary: Content (required): Hi Everyone, We created a Resource with the name of Warehouse collaboration, and We assigned all the inventory(parts) to this Resource. Curr… -
Properties custom in required inventory functionalitySummary: Do you know if it is possible to create custom properties and use them in the required inventory functionality? I appreciate any help you can give me on this ma…
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How can we add a line break to a <text> element in a Form?Summary: Adding a line break in a element in a Form, so the text value is displayed on 3 separate lines. Content (required): Want to add a element in a Form, and the v…
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How create required inventory using REST API?Summary: Customer needs to create required inventory parts using REST API. Content (required): We reviewed the Activity Required Inventories REST API documentation and d…
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How to set read-only visibility when current item value is not empty?Summary: We are looking for a way to o set read-only visibility when current value of item is not empty. Content (required): We are looking for a way to o set read-only …
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How to retrieve a FORM FIELD (attribute) value using APISummary: How to get a FORM field/attribute data/value through API call! Content (required): We are looking for a way to retrieve a Form Field/Attribute data (example-dat…
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Can you delete Inventory from OFSC without knowing a resource/external ID?Summary: Searching for options of inventory cleaning and in support of audits, to be able to delete OFSC inventory if you do not know what all resources have the invento… -
How many customer portal login can a customer can do with same credentials on different devicesSummary: How many customer portal login can a customer can do with same credentials on different devices. also Does multiple contact login on portal increase price in an… -
Difference between forms and plugins in oracle field service cloudSummary: Difference between forms and plugins in oracle field service cloud Content : Hello Champs, I have a basic question as to the difference between forms and plugin… -
Form Datetime form-field resetting to current dateSummary: Form Datetime form-field resetting to current date Content (required): While using a Form-field of type Datetime, the same is resetting to current date instead …
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What’s the correct regular expression in String Property to validate a currency (Dominican RepublicSummary: A regular expression to validate a currency value, not works. Content (required): In https://docs.oracle.com/en/cloud/saas/field-service/21c/faadu/configure-res…
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Visit Reminder Notification - Send only if previous activity is completedSummary: Send visit reminder notification xx minutes before ETA, only when the previous activity is completed Content (required): Currently when visit reminder is config…
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How to find "My Ideas"?Summary:Need to get list of ideas I opened in idea lab Content (required):In the past, there is an option "My Ideas" which can list ideas I opened. I cannot find this an… -
is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar…
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to deeply understand your Oracle Cloud Applica…This discussion has been merged. -
Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi…
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OFS to B2BSVC Activity Update OOTB integration is not getting TriggeredSummary: I am using the Oracle HCM - Oracle Field Service | Create and manage OFS resources Recipe to bring in the data into OFS from HCM. As per the Oracle docs (https:…
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Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle -
HCM Extract for Oracle HCM - Oracle Field Service | Create and manage OFS resources RecipeSummary: Structure for the HCM Extract for HCM-->OFS Integration Content (required): Has anyone been able to create an HCM Extract for HCM-->OFS Outbound integration? It… -
Is there any way to configure the Enroute button so it only shows on the next pending activity?Summary: I have a business requirement that the Enroute button should only display for the next pending activity on a technician's route. Currently the customer uses the…
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How to link Parts Catalog with InventorySummary How to link Parts Catalog with InventoryContent Hello All, I am trying to use parts catalog, using following navigation; but not able to use it properly! Can you…