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Field Service
Discussion List
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How to add a instance name in subject while sending email using OFSC email channelSummary We have a requirement to append the test instance name while sending emails from the test instances. Do we have any generic option to append the instance name in… -
Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Prevent visibility to a button prior to route activationSummary We're looking for a way to prevent the visibility of a button before a technician activates their routeContent We're looking for a way to prevent a button from b… -
way to block a resource for month/months in OFSCSummary way to block a resource for month/months in OFSCContent Hi All, Is there a way to block a resource/group for future Month/Months like we need to show that resour…User_2025-02-03-21-37-31-207 37 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207 -
Scheduling an activity for Particular timeSummary How to start a an activity in particular timeContent Hi Community, How should dispatcher assign the activity to technician at particular time, Refer the below im… -
Is there any way to store some master data in OFSCContent Hi Team, Could you please share a better solution for the below requirement. Activity master system – Oracle Service cloud User Story * Customer will raise a rep…
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How to schedule a Lunch Break in fixed windowSummary Lunch break from 12 - 13:00Content Hi Community, How did we schedule a lunch break in fixed time, I have created a. Regular shift 08 - 17. Then added activities …
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available activityBookingOptions are not appropriateSummary available activityBookingOptions are not appropriateContent Hi, We are implementing Capacity and Availability based booking to one of our clients. Below are the …User_2025-02-07-09-08-39-559 34 views 0 comments 0 points Most recent by User_2025-02-07-09-08-39-559
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Segments in Multi day ActivitySummary Segments in Multi day ActivityContent Hi All, Can anyone tell me on how to create segments in multiday activity? Regards ManojUser_2025-02-03-21-37-31-207 34 views 0 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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OFSC Process flow Training Videos/documentsSummary OFSC Process flow Training Videos/documentsContent Hi, Can someone please provide any documents or Videos link which provides the explanation on different proces… -
Tool in OFSCSummary Resource type "Tool"Content Hi All, Can some one shed some light on "Tool" Resource type we have in OFSC and how can we link it to particular activity.Thanks Reg…User_2025-02-03-21-37-31-207 35 views 0 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome… -
Service window supportSummary Need to know the functionality of service window support checkbox present in the Business Rules section of OFSCVersion 20 B
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Move activities of inactive resources to BucketSummary Is there any way to move the activities of Resource to bucket when the resource is made inactive?Content Hi All, Is there any way to move the activities of Resou…
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OFS and OAC IntegrationSummary OFS and OAC Integration - Activity scheduled for future dateContent Hi In there anyone using the near real time integration OFS-OAC? I cannot understand from the…
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CSS for implementing a custom plug-in in Core ApplicationSummary CSS for implementing a custom plug-in in Core ApplicationContent Hi I need to implement a custom Plug-In the the Core Application. Do you have any CSS to share m…
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Custom Activity StatusSummary Adding Custom Activity SatusuContent Hi Community, We have new requirement on Activity Status as below, When Activity is in Bucket, status will be - Pending (OOT…
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Logo Change in OFSCContent Hi Community, How we can upload a our custom logo?, Currently we are seeing oracle logo so we what to use our custom log with 'Vanilla' theme. Is there any docum…
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Contingent WorkersSummary Contingent WorkersContent Hello All, Has anyone implemented "Contingent Workers" in OFSC.? We have a scenario where we need to differentiate the cost between Inh…User_2025-02-03-21-37-31-207 54 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Field Service Set up docSummary Field Service Set up docContent Hi All, Does oracle provide any standard template to capture the set up values of OFSC? I couldnt get one. If you have one such c… -
Bulk Activity creation using CSV fileSummary Bulk Activity creation using CSV fileContent Hello Can we create bulk activities using csv file in OFSC application? Regards Manoj
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Technician MobileContent Hi Is there any feature available to check the battery percentage? in Field Technician Please do needfull Thanks, Muthu.E Version 20aUser_2025-02-05-09-04-44-172 35 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Pre-Planned LeaveContent Hi Technician need "Emergency Leave" or Pre-planned leave . How the technician will inform to supervisor ?? Please Do needful Thanks, Muthu.E Version 20a
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Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre…
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Common Questions About Field ServiceSummary Common Questions About Field ServiceContent Hi all I have been worked before in custom Field service application, and the cycle in summery was 1- create Service …
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Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …User_2025-02-05-09-04-44-172 43 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Activity Start and End TimeContent Hi , I have to change Activity time like Start time and End time. default time set as 12 am. But i have to change the Default start time... is that possible ??? …
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Make activity visbile for Bukcet/GroupSummary OFSC CoreContent Hi, In our instance we have 2 types of activities Internal and Customer. Now in Resource tree we have groups and buckets. If we try to add new a…User_2025-02-03-21-37-31-207 24 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Core Application and Plug-in to open external applicationContent Have you ever tried to define a Plug-In to open an external web application in Core Application? Could you share some suggestion about the configuration needed? …
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call logSummary I need a record of the calls made by the resources.Content Hi everyone Is there a way to keep a record of calls made to customers? regards. Version 20a