To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Field Service
Discussion List
-
Changing Position in RouteContent Hi, We are Currently working on a scenario in which we need to a certain set of Activities needs to be assigned during start of the Day . These Set of Activities…User_2025-02-03-22-01-17-623 30 views 6 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Routing Rule not assigning activities to few TechsContent Hi All, I have a situation where the routing rule is not assigning activities to few tech. The tech is not constant however. On one day the tech will get 6 activ… -
Can we add multiple workzones with similar values to technicians?Content Hi team, Please advise how can i add multiple work zones to different technicians with similar values. For example I have to add 20 work zones to technician 1 an…User_2025-01-31-00-30-32-814 16 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
-
How to Change the Company Name of an instanceContent Hi All, We have a requirement where we need to change the company name for the prod instance. Currently for the client the company name has a suffix 'iii' in the…
-
Working with Repeating ActivityContent Hello Experts, We are Currently working on a Scenario in which Certain resources need to perform set of Activities at customer location during the Start of the W…User_2025-02-03-22-01-17-623 27 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
How to show activity name on activity bar?Content Hi, I did not find an option to add activity name to the activity progress bar/label. Does anyone have an idea how to add an activity name? I've attached the scr…
-
Daily extractContent Hi community. I need a daily extract of all that we have on OFSC, but I don't know how, I know that I have to use a curl or postman, but I don't know what's the …
-
Refresh the Time View on OFSCContent Hi, As far as I have experienced the Time View in OFSC doesn't refresh on it's own. Does any one know if the Activity Time view (Dispatch Board) can be auto refr… -
Showing Custom fields in the Export functionalityContent Hi All, I am trying to confirm if there is a way to show custom fields when we export from the list view. Standard out of the box fields are being exported when …User_2025-01-29-17-52-39-333 33 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
New report in 18A: Configuration HistoryContent Hi all, I hope you aren't miss one of the best part of 18A: Configuration History, where you can examine users actions related to configuration. This option was …
-
Search Criteria in Mobility (Supervisor App)Content Hi All, as an end user i'd like to be able to search for specific Activities by different categories as you do in the Manage View, when i attempt to use the sear…User_2025-01-29-00-17-24-665 26 views 2 comments 0 points Most recent by User_2025-01-29-00-17-24-665
-
Unable to add the Action Link(For Hosted Plugins) in Screen ConfigurationContent Hello Experts , I am currently working on a Scenario for which we need to add a the Action Link( Hosted Plugin) in our Screen Configuration . For Achieving this …User_2025-02-03-22-01-17-623 32 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
External IDContent Hi community. I need to change the resource's tree, but I got this situation: For example, there customers that have been created with the external ID "X", but i…User_2025-02-03-19-39-16-500 13 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
-
OFSC Collaboration and Daily ExtractContent I'm currently in the process of implementing OFSC Collaboration within our organisation, and we have a requirement to report on the volume of messages and the in…
-
Impoting XML file for new User type createdContent Hi, We tried Exporting the screen configuration for Mobility from one user type to the newly created user type and saved that. When we import the XML file for th…User_2025-01-31-22-24-47-317 24 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
Setting Quota thru API for specific timeslotsContent Hi, I need to automate changes in Min Quota acording the service volume. Our system is setup to work with timeslots, but, I couldn't find a way to set the minimu…
-
How to customize the home screen of a technician in ofsc mobility?Content Hi, We have a requirement to display work order number, activity type, address (Zip code) of the activities assigned to a technician when he logins to his mobile…User_2025-01-31-22-24-47-317 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
Use of javascript in OFSContent Hi All, We are trying to implement a javascript code in plugins in OFS. It it possible to pass the javascript code like given below in the URL of the plugin. I a…
-
Getting both value and label of enum property in REST APIContent Hi Gurus, We have created one enum property with value and label. In OFSC REST API, for that activity,i can able to get only the label of enum property. Is there…User_2025-02-03-21-38-01-427 28 views 2 comments 0 points Most recent by User_2025-02-01-07-02-40-559
-
Change in RouteContent Hello Guys, We need you expert opinion on the below scenarios. 1. If the field agent changes his route while delivering a product will it change its Travel time?…User_2025-02-03-22-01-17-623 24 views 3 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Error with Move APIContent Hi, Since the recent upgrade to 18B, we have noticed an REST API issue experiencing the following: This is for moving an activity from a resource to a "rejection…User_2025-02-03-20-28-53-847 12 views 2 comments 0 points Most recent by User_2025-02-03-20-28-53-847
-
Routing OptimizationContent Hi Gurus , We are looking into various prospects of routing to come up with the best routing plan and would satisfy our business needs . If it would be a great h…User_2025-02-03-22-01-17-623 34 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
Push data to 3rd party systemContent Hi All, Can anyone tell on how to push data to 3rd party system, provided the 3rd party system has given webservice. And as well as receive data from 3rd party s… -
Same time slotsContent Hi comunnity. I need that two activities with the same time slot don't book at the same technician, if an interval is filled do not be allowed book other activit…User_2025-02-03-19-39-16-500 28 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
-
Main ResourceContent Hi, What is the use of adding main resource in user(Resource Setting-> User). I found there is no difference in selecting the main resource. Is there any functio…
-
Move activities automaticallyContent Hi community. I need that the activities un completed at the end of the day be moved automatically for the next day, and this activities has to be moved at an sp…User_2025-02-03-19-39-16-500 24 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
-
Daily ExtractContent Hi All, Instead of download of records can we push the data to another system using Daily extract? Thanks, Madhu
-
Consume WebserviceContent Hi, Can anyone let us know the steps to consume webservice in oracle field service. Thanks, Madhu
-
Repeating and Mass ActivityContent Hi All, The scenario is to assign activity to a team consisting of both day shift and night shift technicians. While selecting mass and repeating activities in t…
-
No routing some bucketsContent Hi community. I need that some activities on bucket don't be routed, I mean, this activities have to stay on the bucket until we decide take them out. I apprecia…User_2025-02-03-19-39-16-500 16 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500