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Field Service
Discussion List
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Manage Holidays for Different Time ZonesSummary Manage Holidays for Different Time ZonesContent Hi Guys, We are implementing OFSC for different times zones so holidays will be different for each time zones(bas… -
Cross-Domain Communication BlockingSummary Calling OFSC REST API from PluginContent Hi All, I want to update a field in OFSC on a button click without closing the plugin. I am trying to call OFSC REST API… -
Drag and drop techsSummary Create teams of two persons in application screen for dispatcherContent Hello, I am trying to configure a functionality our dispatcher used in legacy view and wi…User_2025-02-03-19-24-04-752 33 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Reference Solution Design DocumentSummary Reference Solution Design Document from an implementation projectContent Hi All, I am preparing the solution design document provided by Oracle as template. I am… -
Access Activity Details Page in Web Browser (CRM Application)Summary How to access activity details page in third party softwareContent Hi, We have business requirement to access activity detail page out of Oracle Field Service Cl… -
How to add a instance name in subject while sending email using OFSC email channelSummary We have a requirement to append the test instance name while sending emails from the test instances. Do we have any generic option to append the instance name in…
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Journey to the End LocationSummary Capturing minutes driven to the Resource's End LocationContent Hello, My company's current goal is to understand the overall utilization of our field services te…
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Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Barcode scan feature in OFSC Field Service APP (for Android)Summary Ability to set the default LIGHT setting (on/off) when scanning barcodesContent Mobile users (with Android Samsung S9 devices) complain about battery usage affec… -
Prevent visibility to a button prior to route activationSummary We're looking for a way to prevent the visibility of a button before a technician activates their routeContent We're looking for a way to prevent a button from b… -
way to block a resource for month/months in OFSCSummary way to block a resource for month/months in OFSCContent Hi All, Is there a way to block a resource/group for future Month/Months like we need to show that resour…User_2025-02-03-21-37-31-207 41 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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integration between field service and service cloud &logisticSummary integration between field service and service cloud &logisticContent Hi All i asking about integration between field service and service cloud &logistic is this …
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Scheduling an activity for Particular timeSummary How to start a an activity in particular timeContent Hi Community, How should dispatcher assign the activity to technician at particular time, Refer the below im…
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Is there any way to store some master data in OFSCContent Hi Team, Could you please share a better solution for the below requirement. Activity master system – Oracle Service cloud User Story * Customer will raise a rep…
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How to schedule a Lunch Break in fixed windowSummary Lunch break from 12 - 13:00Content Hi Community, How did we schedule a lunch break in fixed time, I have created a. Regular shift 08 - 17. Then added activities …
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How to update inventory object from Plugin APISummary How to update inventory object (customer pool inventory) from Mobility Plugin in OfflineContent Hi Team, How can I update inventory details from Mobility Plugin …
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Multiday Activity in OFSCSummary How to schedule a multi day activity in OFSC and engagement cloudContent Hi Community, How we can schedule a multi day activity from engagement cloud to OFSC, 1.…
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OFSC Setup Docs & Solution design docSummary OFSC Setup Docs & Solution design docContent Hi All, Some of you were searching for setup doc and solution design template. I have attached 3 docs with this post…
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available activityBookingOptions are not appropriateSummary available activityBookingOptions are not appropriateContent Hi, We are implementing Capacity and Availability based booking to one of our clients. Below are the …User_2025-02-07-09-08-39-559 36 views 0 comments 0 points Most recent by User_2025-02-07-09-08-39-559
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Service Request in OFSCSummary What is a Service request OFSC?Content Hi Community, I have few questions regarding Service Request in OFSC, 1. What is difference between Service request in eng…
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Segments in Multi day ActivitySummary Segments in Multi day ActivityContent Hi All, Can anyone tell me on how to create segments in multiday activity? Regards ManojUser_2025-02-03-21-37-31-207 38 views 0 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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OFSC Process flow Training Videos/documentsSummary OFSC Process flow Training Videos/documentsContent Hi, Can someone please provide any documents or Videos link which provides the explanation on different proces… -
Tool in OFSCSummary Resource type "Tool"Content Hi All, Can some one shed some light on "Tool" Resource type we have in OFSC and how can we link it to particular activity.Thanks Reg…User_2025-02-03-21-37-31-207 38 views 0 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Oracle Field Service cloud for DemoSummary temporary access to OFSCContent Hi All, One of our Client is Evaluating Field service tool. But to finalize decision on Oracle we need to present demo to custome… -
Service window supportSummary Need to know the functionality of service window support checkbox present in the Business Rules section of OFSCVersion 20 B
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Move activities of inactive resources to BucketSummary Is there any way to move the activities of Resource to bucket when the resource is made inactive?Content Hi All, Is there any way to move the activities of Resou…
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OFS and OAC IntegrationSummary OFS and OAC Integration - Activity scheduled for future dateContent Hi In there anyone using the near real time integration OFS-OAC? I cannot understand from the…
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CSS for implementing a custom plug-in in Core ApplicationSummary CSS for implementing a custom plug-in in Core ApplicationContent Hi I need to implement a custom Plug-In the the Core Application. Do you have any CSS to share m…
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Custom Activity StatusSummary Adding Custom Activity SatusuContent Hi Community, We have new requirement on Activity Status as below, When Activity is in Bucket, status will be - Pending (OOT…
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Logo Change in OFSCContent Hi Community, How we can upload a our custom logo?, Currently we are seeing oracle logo so we what to use our custom log with 'Vanilla' theme. Is there any docum…