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Field Service
Discussion List
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None of the resource API's return "email" field in the responseSummary 19c Resource management API's does not return resource email addressContent Hi All, We observed that none of the 19c version Resource Management Rest API's retur… -
Unable to customize Resource inventory formSummary Unable to remove/add properties to resource inventory form in legacyContent Hi Team, I dont see the resource inventory form in LegacyManage screen configuration …
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How to sort technicians list display in Move Activity operationSummary In Move Activity function the technicians are not listed in any order, is there a way to sort the list?Content Hi All, As technicians displayed during Activity M…
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How to add custom properties to User OptionsSummary Wanted to add custom security fields to User Options form for tech to maintain, but unable toContent Hi Team, There is a requirement to provide flexibility for t…
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Documentation on standard actions like add_deinstall_inventory etcSummary Documentation on standard actions like list_inventories and list_inventories etcContent Hello Experts, Trying to find if there is any documentation for standard …
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Installation of material after sending validation of closure ReportSummary Installation of material after sending validation of closure ReportContent is presented by the functional area in which they find locations with work orders wher… -
Printing from OFSCSummary Looking to get feedback from customers that print, and how they are successfully getting OFSC data to the printed material.Content I'm currently working on an OF…
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Daily Extract -Zip fileSummary Daily extract settingsContent I see the daily extract zip file, but i can't seem to access the xml files individually ? Should i be able to download them individ…User_2025-02-03-20-04-02-291 56 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 -
Unable to view all assigned activites under Activity tab in MobilitySummary Unable to view all assigned activites under Activity tab in MobilityContent Hello Team, Kindly suggest... I can only view 1st activity at a time instead of all a…Neha AbhayNarayan Singh-Support-Oracle 37 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Activity Event Filter ExpressionSummary Filter subscription activity events by userTypeContent Our client wants to monitor activity events for specific userTypes (like callcenter and servicecenter) Can…User_2025-02-04-12-26-21-727 32 views 0 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…User_2025-01-31-00-30-38-723 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-38-723
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How can I associate a configured survey with a Message Scenario?Content Regards, I need to send a sample configured in a message scenario associated with the closing of the work order, but in the scenario configuration screen when I … -
OFSC TriggersSummary Field Service Trigger Information: Activity Delayed and Activity Prior UpdatesContent Hello Experts, I am working on use-case based on triggers that cover the fo…User_2025-02-03-22-01-17-623 43 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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How to remove Repeating activitySummary How to remove Repeating activityContent Does anyone know how to remove Repeating activity ? Seems like the End Date field is missing from the Work Order Details … -
Format change in service_window_start property (OFSC 19C)Summary Format changed in propertyContent Dear, good afternoon, I need help from the experts ... for 5 days that the extraction process via api rest presents me with an …User_2025-02-03-22-04-56-632 40 views 0 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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Start Activity from APIContent Hi, I have tried to update the status of the activities from postman. When I run the below one, customer name is modified, but status is not modified. {"status":… -
User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see … -
Integration with Leave Management systemContent Hi, Anyone integrate the OFSC with leave management system for handling the resource availability. Please share the best practice and the issue which you have fa…
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Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following …
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Maps Geocoding IssueContent Hi, I have tried to change the Available Countries to UAE from US under Maps and Geocoding in Business Rules. When I tried to save, I got the below error and the…
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Can i Close the past activity in OFSC which was 1 week oldSummary Can i Close the past activity in OFSC which was 1 week oldContent Activity started on 25/09/2019 by Technician and still it is in started status, we are unable t…
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How to set value of one drop down to other dropdown using JavaScript API.Summary Set Value of Drop down based on other dropdown (assume Both Dropdown has same values)Content Hello All I am trying to use JavaScript Desktop API to fetch Custom …
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How to change the status of an activity in the pastSummary How to change the status of an activity in the pastContent Activity #### started a week ago by Technician and still it is in started status, we are unable to End…
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UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSSummary UNABLE TO CALCULATE WORK SKILL ID FOR GIVEN FIELDSContent Good afternoon Any information related to this error please? https://www.screencast.com/t/vzH8I6iCk "UN…
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Hosted plugin - set_propertySummary Hosted plugin - set_propertyContent Hi guys, We have a hosted plugin configured in our client and we have a scenario that when this hosted plugin button is click…
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OFSC filter combination for one activity at a timeSummary I'm having quite a bit of trouble with the following task:Content Hello, Say we have a specific user type 'worker'. Users of type 'worker' should only see one ac…
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Routing 2nd truck role to same techSummary What are steps to route second truck role to same tech as firstContent What are the steps to take to have routing assign a work order to the same technician that… -
Oracle Field Service Cloud SOAP authenticationSummary With the August 2019 (19C) release, MD5 authentication support, used by SOAP APIs have been removed.Content With the August 2019 (19C) release, MD5 authenticatio…
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Format geolocation property for navigation in google mapsSummary Geolocation property results include lng: and lat: and will not find coordinatesContent Can we edit the information saved in a geolocation property for easy navi…User_2025-02-04-12-26-21-727 31 views 0 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Cannot create required inventory without modelSummary Cannot create required inventory without modelContent Hi, I created inventory types without specifying the model property to use, since in our context/business t…