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Field Service
Discussion List
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Routing Profiles is not in ConfigurationContent Hi All, On my test env, I don't see routing profiles in Configuration. I verified routing services is enabled and l logged in as a administrator user type. The a… -
Capture the first available appointment and write that to a propertyContent Does anyone know of a method to capture the first available appointment and write that to a property in OFSC so it can be pushed into the Dailiy extracts? Essent…User_2025-03-07-21-27-09-738 30 views 3 comments 0 points Most recent by User_2025-03-07-21-27-09-738 -
Data migration in OFSCContent Hello All, Request your inputs on migration old data from source system to Oracle field service cloud. What is the overall migration strategy followed? Do we hav…
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Link ActivityContent Hi, What are the actions which should be done while doing link activity using API. Thanks, Madhu. -
How to assign a multi-day activity to multiple resources?Content Hello all, I have a requirement where a multi-day activity should be assigned to all resources in a bucket. The multi-day activity should be assigned only once. …User_2025-02-03-19-04-27-500 23 views 0 comments 0 points Most recent by User_2025-02-03-19-04-27-500 -
OOTB integration with OSVC and OFSCContent Hi All, What are the possible ways to integrate OSVC and OFSC? Thanks, Madhu
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Adding Dynamic Fields for the Mobility ModuleContent Hello Experts, We have an interesting you case that might need you attention. We are currently configuring forms for a Client in which Field Agent needs to selec…User_2025-02-03-22-01-17-623 17 views 4 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Work Zone Id for ResourceContent We have a use case where the mobile techs on occasion will create activities in OFSC and and assign to themselves. We are integrating with OSVC and everything wo…
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Add properties on Response from Create Activity callContent Hi, Is is possible to configure what Activity properties are returned on the Create Activity API call via REST? I'd like to get some information which is calcula… -
Can a mass activity be rescheduled for the next day?Version Oracle Field Service Cloud 18AUser_2025-02-03-19-04-27-500 23 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Mandatory or Required Field ConditionContent We are wanting to make a certain custom field mandatory on the Add Activity, if the activity is of Customer type make it mandatory and be optional if it is an In…
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Performance when moving activities on / off Gantt or between ResourcesContent hi all, we are experiencing what we regard as slow performance (typically 7 - 15 secs) when trying to move an activity between Gantt and Non-Scheduled list, or b…User_2025-02-03-17-01-45-191 24 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Assign to Team ScreenContent Hi All, I am trying to assign a technician to another tech for assist in a team. I am doing that by drag and drop and it works fine. After the drag and drop I ge…
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Specific file from daily extractContent Hi community. Could some one tell me, how to get a specific file from the daily extract? I am using "Postman" but only show me two daily extract files, and I hav…User_2025-02-03-19-39-16-500 26 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Mobility view configurationContent Hi All, In Mobility Edit/ view screen, when activity is not done it is shown as closed, for pending it shows pending, for completed it shows closed and for cance…
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API's for Routing the ActivityContent Hello Experts , Is there a possible way we could route the set of Activities via API . We have looked through the documentation but haven't found a way , please …User_2025-02-03-22-01-17-623 23 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Real Time Travel UpdatesContent Hi - Does anyone know if using real time travel updates when scheduling, has formed part of the road map. My understanding is real time traffic updates are not t…User_2025-02-03-22-01-02-430 28 views 7 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Approval process for reschedulingContent Hi, Can anyone tell me how to get this done When technician reschedule the activity, automatically a approval should be sent to his appropriate manager only afte…
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Not done and cancelContent Hi, What is the difference between not done and cancel activity in mobility cloud service. Thanks,
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Send notification based on idle timeContent Hi All, Is there any possibility where the notification will be sent based on the technician idle time. As i see there is no notification trigger for idle time. …
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Adding property for Taking the Picture from Mobility ModuleContent Hello Experts, We are currently working on a Scenario in which a Field agent using Mobility Module needs to take a picture(from his Smart Phone ) of the Client p…User_2025-02-03-22-01-17-623 24 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Store Audit Trail for Maintenace ActivitiesContent Hello Experts I)My customer has a requirement to store history record for maintenance activities performed on the particular asset and the same should be availab…
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How to display a property value dynamically to the screenContent Hi, I have a question. I would like to be able to display the value of a property dynamically to the screen for the users. Example: in a Create Activity screen, … -
Reminder messageContent Hi community. I'm trying to configure a reminder message for the next visit, I need that 30 minutes before the next visit have been sent a reminder message to th…User_2025-02-03-19-39-16-500 34 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Use Field Service in offline modeContent I want to know if I absolutely need to add a plugin in order to use Field Service in offline mode. Version Oracle Field Service Cloud 18AUser_2025-02-03-19-04-27-500 39 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Import Service Request to OFSCContent Hi Experts We have built a custom application in IOT platform where various service requests from the customers are captured. We have a requirement to import thi…
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OFSC library for App developmentContent Hi All, I am trying to built a custom app where I can launch OPA app and OFS app in a same App. Are there any libraries available for OFS which I can use in buil…
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Inventory loadContent Dear Experts, I want to know if there's any way to load inventory in a massive way. Right now i'm loading the inventory through inventory types one by one and i …
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Required inventory tags in core api create activity requestContent Hi, I am not able to populate required inventory schema while creating the activity using Core API. I've added below section in request. "requiredInventories": {…
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Update option in OFSC applicationContent Hi All, We have scenario where a activity is done for 10 hrs and the supervisor has to know in which process(sub-status) the technician is currently in.But now i…