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Field Service
Discussion List
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oracle field serviceSummary: Is it possible to capture and update Standard property - travelTime using Plugin? Standard property - travelTime will capture time using drop down in Enroute sc… -
SUPPORT OF WAREHOUSE FOR ACTIVITY RELATED OPERATIONSSummary: This feature allows technicians to install inventory directly from a dedicated warehouse. A new ‘Warehouse’ resource type role is available in Oracle Field Serv… -
¿Cuál es la capacidad máxima que tiene un recurso para poseer el inventario?Buenas tardes, Estoy intentando asignar inventario a un recurso de tipo Bucket (Almacén) que actualmente tiene asignado 49.000 tipos de inventarios. Deseo conocer cual e…
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En route ID / ID En rutaGreetings, We'd like to integrate one of our application's status with Field Service's En route status but we need the ID to enroll the status first. ¿How can we get the…
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Remove Generic work orderHi All, want to remove Generic choice from create work order button under Service request work orders tab Regards,
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Are OFS Chat and Collaboration features GDPR compliant?Summary: Hi everyone, We are working with a customer who would like to use Collaboration features of Field Service but is obliged to ensure GDPR compliance of these serv…
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Activity Start timeSummary: Hi ,I have a requirement where the activity start time and duration must be given while creating an activity from add activity screen in OFS and i need that sta…
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How can we adjust the expected travel times for resources who do not drive between activitiesSummary: Adjusting planned travel time for resources who do not drive. Content (please ensure you mask any confidential information): In metropolitan areas, we have reso…
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What are the consequences of not activating the GPS function for a field resource?As part of the implementation of OFS Mobile, we have noticed that when we activate the GPS function for field resources, we give by default and without the possibility o… -
Now() Function in Customer Time Zone - Capture custom timestamps without Message ScenariosSummary: We capture timestamps of events inside of the Start and End/Not Done events by using a message scenario to set properties. This causes problems, however, becaus…
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Oracle field service being able to directly connect with ESRI GIS.Summary: any latest release that mention this? Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable):…
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what is the diference google maps and herein mexico city company izzi we have the new 24A in development but we don't see any diference between google masp and here in the documentation shows a map with some blu…
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measurement pluginSummary: Accelerator package WACS-OFS, i installed this plugin. Actual view is coming different from what is shown in documentation. I am able to invoke this plugin but …
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How do we restore accidentally canceled activities?Summary: We have accidentally canceled numerous activities in the system for the upcoming date. How do we go about restoring them into a pending status to continue busin… -
How to set up Capacity Areas in OFSC with work zonesSummary: We would like to be able to check the available capacity in a work zone but there does not seem to be a way of doing this using the Capacity & Quota module in O…
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Configuration Parts CatalogsSummary: Hello, good afternoon, This time I am trying to configure Parts Catalogs but I can't find much documentation about this feature and how it works. I only found i…
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Upload parts to the catalogSummary: Issue: language have added language as english in my put request, getting response as success but still..not accesible due to language issue. Also want to under…
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Add additional Inventory properties in Required Inventory and Inventory grid screensHi Everyone , Our customer wanted to see additional parts details /fields in the required parts and inventory grid screens. So far this features is not supported in OFS … -
service history pluginSummary: want to install service history plugin in OFS Content (please ensure you mask any confidential information): Forms and Plugins (oracle.com) the service History …
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Enrutar actividades que ya están asignadas a recursosBuenas tardes, ¿Cómo puedo configurar un routing para que asigné las actividades próximas a vencer que ya tiene asignada un recurso y se las ubique de manera ordenada? E…
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Mass/Repeating Activity Creation - No User ID in HistorySummary: When a mass/repeating activity is created, any scheduled outside 30 days are not created as a 'real' activity but retain a template ID - at day 30(as per config…
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Certificate Renewal for SAML Login PolicySummary: Customers want more information about the message "Replace OFS Metadata by December 6, 2023"Fernando Parreira-Support-Oracle 74 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle -
Is it possible to send an image in the BODY of the message scenarios?We need to send a communication to all Field Resources and for that we are using Message Scenarios. Is there a way for us to send an image in addition to the text? -
Is it possible to apply SLR when using Public Transportation?Summary: We would like to use Street Level Routing for resources using Public Transportation (set in the Resource Information). How can we do this? Content (required): I…
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How to configure SAML SSO with OKTA for OFSMany customers are asking for instructions on how to configure SSO with OKTA for OFS This post intend to provide instructions on how to perform this configurationDmytro Shurkov-Support-Oracle 114 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle -
What does the max time limit in routing mean?Summary: What does the max time limit in routing mean, if the max limit is set for 60 min ,Do the activities that are not processed within the 60 min timeframe get moved…
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Filtering Work Schedules based on a Resource's countryHi Team, Our client business has 2 countries, US and Canada. Both these countries have separate set of work schedules/shifts created. We have this requirement where when…
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How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it… -
Hyperlink to an activity in OFSC?Summary: Is it possible to hyperlink to an activity in OFSC? Content (required): We would like to be able to add hyperlinks to activity IDs from outside of OFSC (for exa… -
How to configure popups for emergency activities in OFSC?Summary: We are working on "emergency response and repair" use case where in we are trying to configure popups for emergency field activities coming in. Content (require…