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Field Service
Discussion List
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Forms - Add button to Custom FormSummary Forms - Add button to Custom FormContent Hello Experts, I am using for the first time Forms & Plugins. I created one custom form(not plugin) and also included it…User_2025-02-04-12-08-41-810 59 views 1 comment 0 points Most recent by User_2025-02-04-12-08-41-810 -
Is it possible add a custom plugin button on Add Activity form?Summary Is it possible add a custom plugin button on Add Activity form?Content I create a custom plugin and i want to use it on add activity form. There is any way to in…User_2025-02-05-00-48-01-347 47 views 4 comments 0 points Most recent by User_2025-02-05-00-48-01-347
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Can a backup file taken with 19A be restored to 19B?Summary We have a data backup file from 19A. Would we be able to restore it to 19B?Content Hello. Our OFSC demo environment is currently on 19A but will soon be upgraded… -
Getting Assisting ActivitiesSummary how to get assisting activitiesContent Is there a way to list the assisting activities for a team? I tried via API but i could not get them neither i can get tea… -
unschedule_activity actionSummary how unschedule_activity works?Content I am understanding how unschedule_activity action works. I went through post: https://cloudcustomerconnect.oracle.com/posts…
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Message scenario: add_activity also sends message when moving activityContent Hello, I want to send email to certain technicians/dispatchers via OFSC Email message scenario, whenever an activity with certain conditions is created to OFSC. …User_2025-02-03-21-22-33-570 35 views 2 comments 0 points Most recent by User_2025-02-03-21-22-33-570
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Load of activities in the bucket missing in routing.Summary I loaded some activities to the bucket, but the activities are not reflecting in the routing planContent I'd like to know why the routing plan is not detecting t…User_2025-02-03-20-48-58-461 31 views 4 comments 0 points Most recent by User_2025-02-03-20-28-53-847
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Sharing activities between techniciansContent Apart from the route assigned to each technician we would like to have a pool of low priority activities common to all the technicians of the group. They should …
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Report of distances.Summary I need a report to know how long took it the field resource to get from one point to anotherContent Does the application has the option to make a report like thi…User_2025-02-03-20-48-58-461 34 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Bucket is not assigning activities to resourcesSummary Bucket is not assigning activities to resources even when I already configured the calendars, workskills, workzones.Content I'm configuring Routing in a Test env…User_2025-02-03-20-48-58-461 38 views 4 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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Rearrange activity status groups in routeContent Is there a way to define the order with which we are seeing the groups in the technician's route? For example, we would like to see Pending and Non scheduled bef…
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Filters in MobilitySummary Apply filters to MobilityContent Hello OFSC experts, I was wondering if there could be any procedure where I can apply a filter to the Mobility view. My intentio…User_2025-02-04-12-08-41-810 54 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Digital signature custom formSummary Sending Digital signature custom form to CustomerContent Hi Experts, We have a requirement where the user wants to send a custom form to the customer on email. C… -
Extraction of activities of the dayContent Dear, I appreciate your help, we are designing a control panel to visualize in neal real time the status of scheduled activities on the day, however we have not …User_2025-02-03-22-04-56-632 53 views 6 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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How can we do Bulk Load of Users through REST APISummary How can we do Bulk Load of Users from a .csv file through REST APIContent Hello All, How can we do Bulk Load of Users through REST API using a .csv file. Thanks,…User_2025-01-30-02-11-25-369 79 views 10 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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Handling Past ActivitiesSummary How to 'End' a past activityContent Our customer business is hydrovac and their field resources used to go on field, do the work and then fill out few forms at t…
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19B Upgrade Observations/IssuesContent Hi All, Now that 19B is released and all will be running a series of regression tests, I thought it would be useful to share any observations and/or issues that …
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OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
Hiding "end activity" if no inventory items added and populating field according to added itemsContent Hey, First question: We have a situation that we don't want technicians to complete activities without adding any inventory items. So basically if ActualAmount =…User_2025-02-03-21-22-33-570 45 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570
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Barcode / QR Code Scanning Inventory Pack which has multiple Serial NumbersSummary Barcode / QR Code Scanning Inventory Pack which has multiple Serial NumbersContent Hello All, I have a requirement to scan inventory pack of 10 items from Mobile…
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IOS/Android application Cache ManagementSummary How cache is managed on IOS/Android applications?Content Please can anyone guide how the cache is managed for IOS/Android mobility apps? If I take a picture and …
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inventory SyncContent Hi Gurus, With the given Inventory REST API, can we have a sync of Inventory Items from Oracle Inventory cloud( Manual uploaded) and Oracle Field service Cloud. …
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Check out the new forms functionality - It's greatSummary Quick overview of some of the things I've been playing with. Would be great to see what others have done!Content If you haven't got stuck into the functionality …
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Mobility forms tabs coloring to show if they are filled outSummary Mobility forms tabs coloring to show if they are filled outContent We have multiple tabs in a form and some of the tabs our technicians will be filling and some …
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Restricting field technician to not edit resource infoSummary how to restrict field technician to not modify user and work skillsContent How can i restrict my field technician to not modify its user details, calendar info a…
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Hiding Maps form mobility landing pageSummary How can i hide Maps section from the mobility landing pageContent Please can i know how can i hide Maps section from the Mobility landing page? Thanks Version 19A
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Routing linked activities in different bucketsSummary How to automate scheduling of linked activities in different bucketsContent Hello all, I'd like to reach out to the OFSC community for ideas/suggestions regardin…
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Allowing 'Cancel' conditionalSummary Allowing 'Cancel' activity option to specific users based on visibility ruleContent Please can we allow cancelling of activities based on conditions? Our require…
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Integrating attachementContent Hi Gurus, Can we add multiple attachment while creating an activity or while technician updating an activity. And also can we pass the attachment to a source sys…User_2025-01-31-00-30-36-440 52 views 6 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Resource name in activity details & search functionSummary Looking for a field, which would include bucket's or technician's name to provide quick information where activity isContent Hello, I'm looking for a field, that…