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Field Service
Discussion List
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Holidays in OFSCSummary How holidays for two different countries work?Content We have both Canada and US technicians in OFSC. How can we manage holidays for these two different countrie… -
Core Application reportsContent Hello, Can I get the same reports to Core Application which were in Legacy manage (see attached picture)? Thanks, Antero Version 19BUser_2025-02-03-21-22-33-570 50 views 4 comments 0 points Most recent by User_2025-02-03-21-22-33-570 -
Login Policies: Max SessionsSummary What is the significance of Max Sessions in Login PoliciesContent What is the significance of Max Sessions in the Login Policies. I understood it like, we cannot…
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Deleting Resource TreeSummary Is there a way to Delete resource TreeContent We have migrated our build from Dev env to Test env. As it was dev env so there are lots of resources in our Resour…
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Add Activity Type in Time ViewSummary The current activity type is blank. We want to make the Activity Type displayed on the 'activity bar' under Time viewContent Hi guys, We want to display the Acti… -
Clone a InstanceSummary Need a Document regarding cloning InstanceContent Hi OFSC Guru's, I need documentation or step by step guidance on how to clone an instance. Help would be most a… -
Routing jobs together in the same streetContent Within our organisation, we have teams who proactively inspect our assets installed at customers properties. The objective is for the field resources to start at…
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Warehouse ActivitiesSummary Choose the best warehouse (activities) according to the route of the techContent Hi everyone, I explain better the customer requirements: The OFSC have to choose…
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Remove create button for the creation of groupSummary Remove create button for the creation of groupContent Is it possible to remove crete button for the creation of group groups--> crete button) for a perticuler ty…
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See order identifier, when suspending activity.Summary See order identifier, when suspending activity.Content Hello, Our client is using the identify activity by to randomly select work orders. https://www.screencast… -
Automatic RoutingSummary I want to perform an automatic routing.Version 19B
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How to Set Custom Activity Status?Summary Custom Status creationContent Hi team, Is there any documentation or steps available to change or configure the below scenario? To set or change the status of th…User_2025-01-31-00-30-32-814 44 views 2 comments 0 points Most recent by User_2025-01-31-00-30-32-814
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IntegrationSummary Field Service Cloud and Siebel IntegrationContent Dear All, Can anyone give me info about Integration between Oracle Field Service cloud and Siebel? Any document…User_2025-02-03-21-37-31-207 26 views 7 comments 0 points Most recent by User_2025-01-31-00-30-38-723
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Reviewing Routing with your StakeholdersSummary Best practice suggestions for Reviewing Routing with your stakeholdersContent Hi everybody. I wanted to post a topic to discuss making changes to Routing Plans/P…User_2025-02-03-20-28-53-847 33 views 0 comments 0 points Most recent by User_2025-02-03-20-28-53-847
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change screen of pending orders in toa mobilSummary change screen of pending orders in toa mobilContent good morning In mobile TOA The pending orders screen can be modified? https://www.screencast.com/t/Yy8yrKyh I…
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Start orders randomlySummary Start orders randomlyContent Good Morning , Currently we have 10 orders visible by technician. View image : https://www.screencast.com/t/gIrt4KQTEe2O We require …
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Routing to Unscheduled Bucket/TechnicianSummary Recurring Routing to push activities to buckets as "unscheduled"Content Hello, We currently create all activities to a "master" bucket. The bucket runs a recurri…User_2025-02-04-12-26-21-727 38 views 1 comment 0 points Most recent by User_2025-02-04-12-26-21-727
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Map Display - Inconsistent Satellite ViewSummary Map Display - Inconsistent Satellite ViewContent Hi All, About to raise a SR related to inconsistant maps display in the Core App. Some users cannot toggle betwe…
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REST service with a message scenarioSummary REST service with a message scenarioContent HI everyone I need to consume a REST service with a message scenario, is it possible to use properties to send as par…User_2025-02-03-20-48-58-461 26 views 0 comments 0 points Most recent by User_2025-02-03-20-48-58-461
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Searcher in next activity sectionSummary Is it possible to add a searcher in next activity section ?Content Hi everyone I was wondering if I can add a searcher in the "Searcher in next activity section"…User_2025-02-03-20-48-58-461 15 views 0 comments 0 points Most recent by User_2025-02-03-20-48-58-461
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Passing items from omc to ofscContent Hi Gurus,Can we integrate Oracle inventory cloud or Oracle maintenance cloud with field service application. Reason I am asking is , when the items are added in …User_2025-01-31-00-30-36-440 19 views 0 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Assignment based on inventory partsContent Hi Gurus,Please state if this scenario can be done. If yes can anyone elaborate in how to do it.While creating a activity the manager will assign few parts to th…User_2025-01-31-00-30-36-440 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Massive download of TOA imageSummary Massive download of TOA imageContent Good Morning, We have our client who needs to download massively the images that from mobile phones are taken by field techn…
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Optimization Route without the bucketSummary Can I use the optimization route without using the bucket?Content Hi Currently all the activities are dropped in the agent. cause Routing hasn't been configured …User_2025-02-03-20-48-58-461 36 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Reoptimization sectionSummary Reoptimization section missing in Routing planContent Hi I was at the routing plan configuration and I was looking for the reoptimization section but is not in t…User_2025-02-03-20-48-58-461 46 views 5 comments 0 points Most recent by User_2025-02-03-20-48-58-461
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Making workskills as readonlySummary how to make workskills as readonly?Content Is there a way to make workskills as readonly so that a user can see the workskills but should not be able to alter it…
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Validation for File TypesSummary Validation for File TypesContent Hello all, Does anyone know if there is a way where we can apply any kind of validation for File Types Properties? Thank you in …User_2025-02-04-12-08-41-810 25 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Filtering Activities on the Map ViewContent Does anybody know if there is a way of filtering activities in the map view when looking at activities assigned to a bucket or another resource. As per the scree…
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Field text received half from Mobility to Core ManageSummary Activity closing details received half on Core Manage Activity details screenContent Hi, Can any one tell me which is the field i need to check for the below iss…
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Work Orders search duration limitation in Manage screenSummary Work Orders search duration limitationContent Hello, Want to know that in OFSC we can search Work Order. But I want to know the duration period( how long back ) …Neha AbhayNarayan Singh-Support-Oracle 33 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185