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Field Service
Discussion List
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Customer Specific Requirement to have Multiple Line Items under an ActivitySummary We have a requirement where we need to have multiple Order Line items under an activityContent Line items will be added from Sales Cloud to Quote and then on app… -
Ending an activity on the next working DaySummary Field Service Agents wants to end an Overtime ActivityContent Hello Experts, We are currently working on a scenario that requires your valuable comments and feed… -
Default date option to without time restrictionContent Hi, We have activity search icon on the top right side of OFSC. We have option to select the days for search - starting today, last 7 days, without time restrict… -
Bucket to Bucket RoutingSummary I need to assign activities from a bucket to a bucketContent I am trying to assign activities from a global buckets to regional level buckets. I set up the filte…
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Routing Strategies > Top down approachSummary Routing Strategy among global bucket to Regional BucketsContent Our activities will be created from Sales Cloud. We have resource tree structure as explained in …
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Difference between a Group and BucketSummary What is the difference between a group and a bucket resourceContent What are the core differences between a group and a bucket resource. I know that Group cannot…
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Good Map Vs Oralce MapSummary Which map is best from Google and Oracle MapsContent Please can guide about using maps service between Oracle and Google. Which one has more features and best to…
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OOTB features, limitations and Customization Options for Field ServiceSummary What are the customization options available for Field ServiceContent I am trying to evaluate Oracle field service cloud for the out of the box functionalities, …
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Unable to upload the shapeSummary Issue concerning the upload of Workzone ShapesContent Hello Experts, We are trying the populate shape for Canada Via http://biogeo.ucdavis.edu/data/diva/adm/CAN_…User_2025-02-03-22-01-17-623 46 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Return to Inventory screen from PluginContent Hi, We've written a plugin within our Inventory screens which we're using to search for stock, using the barcode scanner. Using the OOTB tool wasn't suitable as … -
Choosing different set of Maps from Bossiness RulesSummary Enabling the option to select different maps from Business RulesContent Hello Experts, As per our understanding, we can choose different maps from Bussiness Rule…User_2025-02-03-22-01-17-623 39 views 4 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Reschedule option in End activity ScreenContent Hi Gurus, Could anyone let me whether this can be acheived or not in user type. When a technician started working in a particular activity then he/she should be …
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Field Service - Service RequestSummary Service Request Creation/Assignment/ApprovalContent I am reading about Service Request entity but could not found much information in the oracle docs for working…
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Non scheduled activityContent Hi Gurus, While creating an activity type what is non-scheduled. As I could find while create an activity from external system without date it is created as Non …User_2025-01-31-00-30-36-440 62 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Technician to technician activitiy assignmentContent Hi Gurus, In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activ…
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Adding Assisting Resources in Activity Detail ScreenSummary Displaying the Resources involved for a particular ActivityContent Hello Experts, We are currently working on a scenario in which we need to display the resource…User_2025-02-03-22-01-17-623 30 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Can't add inventorySummary I can't add inventory in the activityContent Hi, I created an activity but i can't add inventory in it. Inventory tab has not '+' or Add button. It seems like it…
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Mobile Form OR Plugin to Pull InventorySummary We need to pull inventory from the activity in mobility applicationContent In one of our requirements, we need to push all the inventory items to the mobility ap…
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Setting up resource treeSummary Best practice for resource tree setupContent We are configuring our field service application for one of our client. Please advise about best practice i should f…
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Impact on Order Processing after Upgrade to 18D from 18CContent Hi Gurus, I wanted to know if there will be any impact on the Order Processing when upgrade from 18C to 18D. If there will be any impact, what is the impact ? Th… -
Reopen a past pending activity to future datesContent Hi Gurus, If a supervisor does not routed to an activity to the technician and stays in the his bucket the whole day. The next day can the technician move yester…User_2025-01-31-00-30-36-440 48 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Add custom statusContent Hi Gurus, Can we add custom status within the existing status field? Thanks, Madhu
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Change the standard statusContent Hi Gurus, In one of a requirement is it possible to map a custom field with the standard status field? Eg: A custom field value is changed to Released the status…User_2025-01-31-00-30-36-440 30 views 2 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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create a duplicate activityContent Hi Gurus, As we know OFSC functionality of not reopening a past date activity. But how could we possibily duplicate or reopen a past date activity. Thanks, MadhuUser_2025-01-31-00-30-36-440 44 views 6 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Adding Date & Calender Field in Mobility FormSummary Adding Calendar Field to mobility formContent Hello Experts, We are currently trying to create forms that contain the Calendar Field to elect a select a particul…User_2025-02-03-22-01-17-623 48 views 3 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Send notificationContent Hi Gurus, In our requirement we are integrating Oracle field service with oracle inventory cloud. Here in real time we are displaying the items and the On hold q…User_2025-01-31-00-30-36-440 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Call Oracle iOS app (native)Summary Ability to call iOS Mobility application locally from other applicationsContent Hi, Is it possible to call the Oracle iOS Mobility application from other applica…
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Import InventoryContent HI Gurus, Can we import resource inventory? Thanks, MadhuUser_2025-01-31-00-30-36-440 38 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Using Mobility Module for taking VideoSummary Using Mobility Module for taking Video of the Client LocationContent Hello Experts, we are currently working on a use case in which the Field Service Agent needs…User_2025-02-03-22-01-17-623 31 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Reset fields when activity startsSummary Reset fields after starting activity which was suspended beforeContent Hey everyone, We have a safety form that must be filled by technicians in Mobility in the …User_2025-02-03-21-22-33-570 41 views 7 comments 0 points Most recent by User_2025-02-01-08-03-31-185