To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Does OFSC support the Web Application Security?Summary Does OFSC support the Web Application Security?Content Hi OFSC gurus, I was wondering if any of you could provide me with some assistance/familiarity with the We… -
View customer address on map on mobile and view route from current location to customer's addressSummary Unable to view the customer's address on mobileContent Hello, I have a requirement where the resource should be able to view the customer's address on map on mob…User_2025-02-03-19-04-27-500 29 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 -
Not able to send Data from Plugin Iframe to Field Service Cloud ScreenSummary Not able to send Data from Plugin Iframe to Field Service Cloud Screen Name (cname) FieldContent Hi, We have a requirement to make the Name Filed searchable in B…User_2025-01-30-02-11-25-369 63 views 4 comments 0 points Most recent by User_2025-01-30-02-11-25-369
-
Disable the delete Activity option from the cancel activity formSummary Disable the delete Activity option from the cancel activity formContent We would like to restrict dispatchers from deleting canceled activities so disable the de… -
Filter the records shown in a screenSummary Filter the records shown in a screenContent We would like to be able to see the records on a screen (inventories on mobility) with a condition applied: Only view…
-
Geo Location for Bucket resource typeContent Hi Gurus, Can anyone give a solution for the below scenario. Hierachy of the project is like Manager -> Supervisor ->List of technicians The Requirement is super…User_2025-01-31-00-30-36-440 34 views 5 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
Can the duration be changed manually for each activity?Summary Changing the duration of an activityContent Hello, I have an activity whose default duration is 1hr. However, as a resource, I want to be able to manually change…User_2025-02-03-19-04-27-500 38 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
Sending Message to the Operator Prior to the VisitSummary Sending Message to the Operator Prior to the VisitContent Hello Experts, We are currently working on Scenario in which we need to send a message to the operator(…User_2025-02-03-22-01-17-623 46 views 6 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Get OFSC capacity considering activities already assigned to resources.Summary Considering allocated activitiesContent We need to get the OFSC avaliable capacity considering the quota and the activities that are already assigned to resource…User_2025-02-01-08-20-10-274 40 views 3 comments 0 points Most recent by User_2025-02-01-08-20-10-274
-
Why Numeric 1 is showing against Inventory Part ItemSummary Why Numeric 1 is showing against Inventory Part Item in mobile applicaitonContent Hi, I would like to know Why Numeric 1 is showing against Inventory Part Item i…User_2025-01-30-02-11-25-369 37 views 7 comments 0 points Most recent by User_2025-01-30-02-11-25-369
-
How to Reopen a Completed ActivitySummary How to Reopen a Completed ActivityContent Hi, The Activity is completed yesterday by technician. As a supervisor i want to reopen the Activity today. But i was n…User_2025-01-30-02-11-25-369 40 views 2 comments 0 points Most recent by User_2025-01-30-02-11-25-369
-
Capture Activity Warning MessageSummary Store Activity Warning MessageContent Hi, I want to store the Activity Warning messages from the pop up window during activity assignment/movement. Eg: Hard Work…
-
Adding Picture/ImageSummary Adding Image in Resource Info/ Activity CreationContent Hello Experts, We want to update the truck image in Resource info . The image should be visible in the Re…User_2025-02-03-22-01-17-623 40 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Team InfoSummary getting team info in hosted pluginContent Is it possible to get team info in the hosted plugin? Thanks Version 18D -
Creating PDF from mobility formSummary We need to generate pdf file for a particular mobility form and send it to customer emailContent Our business is like we create a job in CRM and that job came ac…
-
Editing Column names for Required InventorySummary Can we edit column names for Required InventoryContent Is it possible to edit required inventory column names? We want names to match our client business require…
-
Adding emoticons in the mobility ScreenSummary Can we add clickable emoticons on mobility screenContent One of our requirement is to add emoticons to take customer feedback. Once the work will be done, the te…
-
Supporting Activity tasksSummary Visibility and edit option of sub-tasks in activity (dispatcher and technician)Content We are integrating with Siebel from where we are getting tickets (OFSC Act…
-
Use the exchange message notificationSummary Add custom fields to the two inventory blocksContent We would like to use the exchange functionality between inventories. The case would be for a technician to r…
-
RoutingContent Hi Gurus, Is it possible to give technician routing capability? Thanks, Madhu
-
Location visibilityContent Hi Gurus, Kindly let me know how to acheive this scenario. CEO of the company should be able to see the technician's location where they work as well as the mana…User_2025-01-31-00-30-36-440 31 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
Issue with the virtual technicians when changing the photoSummary the photo of the virtual technician does not changeContent I have issue with the photo which are shown in the resource setting. Whenever the photo of technician'…
-
Automatically update custom field of next activity in the route once current activity status set toSummary Automatically update custom field of next activity in the route once current activity status set to be completedContent Hi Experts,We have a requirement to updat… -
Work Zones for Different CountriesSummary How to Map work zones to CountriesContent Our client is operating in two different countires (Canada / US). We have work zones for both the countries with zipcod…
-
Update a custom property via set_property Message scenarioSummary Updating the custom property which the change in Status of the PropertyContent Hello Experts, I am currently trying to update the set_property and are currently …
-
Changing field value based on a selected valueSummary The Value of the Custom Property should change based on the status of the ActivityContent Hello Experts, We are currently working on a usecase which pertains to …
-
Hosted Plugin Local Development EnvironmentSummary How to setup Plugin local dev envirementContent Please can someone guide about setting up local dev environment for the plugins? Currently to me the only way to …
-
Stop creating activity on field service cloud?Summary How can I stop the external system creating activity on field service cloud that does not fit with respect to tech's availability?Content We have a use case wher…
-
Reopening a activityContent Hi Gurus, In one of the requirement, an actiivty will be not done when the technician does not have the required inventory. Once the inventory is loaded for the …User_2025-01-31-00-30-36-440 25 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
Unscheduled ActivitiesSummary Marking Activities in Buckets as UnscheduledContent Our requirement to represent Activities that are in Buckets are Unscheduled and once they will be assigned to…