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Field Service
Discussion List
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Viewing the Activities of Team LeadSummary Assisting and Team Lead do not reach the customer location in the same vehicleContent Hello Experts, We are currently testing the extensibility of Team creation …User_2025-02-03-22-01-17-623 34 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623 -
Starting activities automaticallySummary Can the system start activities automatically when the technician has arrived on the location, by using geofencing?Content Hi community, Does Oracle Field Servic… -
Message ScenarioContent Hi Gurus, What language is supported for trigger point in message scenario. From my understanding, message scenario can be used to send information or data to th…
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Using Supplementary Characters, Pictogram and EmojiSummary How to get strings to display emoji/pictogramContent The 18C release notes state that emoji and pictograms can be used across OFSC. However, we're unable to get …
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Routing AlgorithmSummary Routing the Activities to all the Field AgentContent Hello Experts, We are currently working on a scenario in which we need to assign the task to all the field a…User_2025-02-03-22-01-17-623 49 views 5 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Multi Day Routing CapabilitiesSummary Can Multi Day Routing Plan routes activities in the bucket for the duration of 1 year?Content Hi OFSC fellows, I have come to the situation where my client has t… -
Operations Manual for Oracle Field Service Cloud (OFSC)Summary Need a Operations Manual for OFSCContent Hi Community, It would be great if anyone could send me the sample operations manual on Oracle Field Service Cloud. Than…
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Coordinates of work zones are currently unavailableContent Hi, how do we go about adding coordinates for work zones so we can view them on the maps in the new "Booking Status" Screen in 18C? At the moment we just get the…
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PluginsContent Hi Gurus, Where do we develop plug-ins in OFSC. Can anyone highlight points on the use case of the plug-in and how you developed it. Thanks, Madhu
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Integration with external systemContent Hi Gurus, During integration with other application without ICS, we can use a middleware like JBOSS or write CPM in OSvC. By calling the REST API from the extern…
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Missing InventoryContent Hi Gurus, Attached with the screenshot of required inventory. Any inventory added is stated as missing, what does this mean and how do we move this from missing …
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View calendar for a monthContent Hi Gurus, In Core manage application, in the date area how do we view for a month. As now now there are only for days and weeks. At times I could see the day/wee…User_2025-02-03-20-16-47-345 22 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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ICS configured as Delivery Channel in Message ScenarioContent Hi Guys, Anyone can share information regarding the use of Oracle ICS to be part of Delivery Channel in Message Scenario? Thanks Jeffry Version 18C
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Change Date in applicationContent Hi Gurus, In past dates we cannot create an activity. But there is a scenario where in a repeating activity I should create a activity from past date to future d…
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Message Scenario : File Property in Message BodyContent Hello OFSC people, I have client's requirements as the following: 1. At the job completion, the Field Tech will be required to send the activities collected on t…
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Nearby Non-Scheduled Activities not showing in Mobile appContent Our techs using the nearby activities functionality in mobile app are not seeing any non-scheduled activities that are unassigned and are within distance specifi…
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Barcode ScannerContent Hi Gurus, How do we scan a barcode in a customer place using mobile application. Is there any placeholder for barcode scanning in OFSC. Thanks, Dilip.User_2025-02-03-20-16-47-345 62 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Travel TimeContent Hi Gurus, How do we change the travel time in Core manage? The travel time is fixed as 30 mins and in activity screen manage it is displayed as 30 mins. How can …User_2025-02-03-20-16-47-345 26 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Static Start and End timeContent Hi Gurus, Is there a possibility where planned time is captured (timing should be unchanged) and actual start and end time is captured in the screen. When it is …
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Scheduled maintenanceContent Hi Gurus, How can we achieve scheduled maintenance in OFSC. Thanks, Madhu
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Adding fields in List column configurationContent Hi Gurus, How do we add fields in list of column configuration. Thanks in Advance, MadhuUser_2025-02-03-20-16-47-345 35 views 4 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Delivery Window parametersContent Hi, I'm looking for a better explanation of the Delivery Window Start/End properties, which are populated once an Activity has been Routed/Assigned to an Enginee… -
Password resetContent Hi Gurus, In mobility application, while the password is changed from the admin side the technician is requested to enter the old password and then the new passw…User_2025-02-03-20-16-47-345 54 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Checklist of done and undone activitiesContent Hi all, I am setting some complex activities to show a checklist in mobility so that the technician can check what he was able to do and what not. That checklist…
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Contingent Workers Discussion threadContent Hello OFSC Consultants, I am opening a thread to understand the contingent workers feature and discuss about this. As per the OFSC 18C release we will be having … -
Outbound Call while moving the Activities in the Same ResourceContent Hi, We are currently working on a use case in which the Field Service cloud needs to send outbound message to the master system when ever the Activity is moved w…
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Resource not able to view complete activity details in collaborationContent Hi, When the supervisor broadcasts an activity to the resources and clicks on Send Info/Reassign, the recipients cannot view the complete details of the activity…
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"Forgot Password" Option in Login page. Is this possible in OFSC?Content Hi Gurus, One of customer requirement is providing the feature of "Forgot Password" in Login page, so that user can request and change his/her password. Regards,…User_2025-01-30-02-11-25-369 43 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Add properties for next Activity when ending current ActivityContent Hi, I've created a custom attribute against Activities and I'm looking to see if it can be populated when progressing the completion of the previous Activity. Th…
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Change image icons for inventoryContent Hi, Is it possible to change or remove image icons for inventory and those on the other screens as well? Thanks, Megha