To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
API's for Routing the ActivityContent Hello Experts , Is there a possible way we could route the set of Activities via API . We have looked through the documentation but haven't found a way , please …User_2025-02-03-22-01-17-623 22 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623 -
Real Time Travel UpdatesContent Hi - Does anyone know if using real time travel updates when scheduling, has formed part of the road map. My understanding is real time traffic updates are not t…User_2025-02-03-22-01-02-430 27 views 7 comments 0 points Most recent by User_2025-01-29-17-52-39-333
-
Approval process for reschedulingContent Hi, Can anyone tell me how to get this done When technician reschedule the activity, automatically a approval should be sent to his appropriate manager only afte… -
Not done and cancelContent Hi, What is the difference between not done and cancel activity in mobility cloud service. Thanks,
-
Send notification based on idle timeContent Hi All, Is there any possibility where the notification will be sent based on the technician idle time. As i see there is no notification trigger for idle time. …
-
Adding property for Taking the Picture from Mobility ModuleContent Hello Experts, We are currently working on a Scenario in which a Field agent using Mobility Module needs to take a picture(from his Smart Phone ) of the Client p…User_2025-02-03-22-01-17-623 24 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Store Audit Trail for Maintenace ActivitiesContent Hello Experts I)My customer has a requirement to store history record for maintenance activities performed on the particular asset and the same should be availab…
-
How to display a property value dynamically to the screenContent Hi, I have a question. I would like to be able to display the value of a property dynamically to the screen for the users. Example: in a Create Activity screen, … -
Reminder messageContent Hi community. I'm trying to configure a reminder message for the next visit, I need that 30 minutes before the next visit have been sent a reminder message to th…User_2025-02-03-19-39-16-500 32 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
Use Field Service in offline modeContent I want to know if I absolutely need to add a plugin in order to use Field Service in offline mode. Version Oracle Field Service Cloud 18AUser_2025-02-03-19-04-27-500 39 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
Import Service Request to OFSCContent Hi Experts We have built a custom application in IOT platform where various service requests from the customers are captured. We have a requirement to import thi…
-
OFSC library for App developmentContent Hi All, I am trying to built a custom app where I can launch OPA app and OFS app in a same App. Are there any libraries available for OFS which I can use in buil…User_2025-07-18-13-09-13-687 23 views 3 comments 0 points Most recent by User_2025-01-29-17-52-39-333 -
Inventory loadContent Dear Experts, I want to know if there's any way to load inventory in a massive way. Right now i'm loading the inventory through inventory types one by one and i …
-
Required inventory tags in core api create activity requestContent Hi, I am not able to populate required inventory schema while creating the activity using Core API. I've added below section in request. "requiredInventories": {…
-
Update option in OFSC applicationContent Hi All, We have scenario where a activity is done for 10 hrs and the supervisor has to know in which process(sub-status) the technician is currently in.But now i…
-
Custom params in action linkContent Hi All, I have a requirement where I would like to set the value of a particular flag when the technician clicks on the link. The details for action link are; en…User_2025-07-18-13-09-13-687 30 views 1 comment 0 points Most recent by User_2025-02-01-07-02-40-559
-
Capture timeContent Hi All, Can we capture the time when a particular filed value is entered. The scenario is when a technician enters a value his supervisor should be able to know …
-
Correct activity statusContent Hi comunnity. I have a situation, I need that when a technician suspend a work order, the status for this activity be "suspended", in this moment when a technici…
-
Change the activity duration to a maximum value NContent Hello all, Anyone has a trick to level to a maximum value the length property ? A host system defines the duration, users dont have the access to change the dura…User_2025-02-03-17-48-08-742 26 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
-
Document generation in OFSC (TOA)Content Hi, In this moment we are working in a solution that requires in the scenario of a completed activity that contains multiple fiedls with information including cl…User_2025-02-03-17-57-40-170 44 views 3 comments 0 points Most recent by User_2025-02-03-17-57-40-170
-
Negative quantity in OFS inventoryContent HI All, It has been known that OFS accepts inventory values more than the value of the quantity of inventory that a tech has in his van. For ex: if a tech has a …User_2025-07-18-13-09-13-687 31 views 0 comments 0 points Most recent by User_2025-07-18-13-09-13-687
-
Edit a reportContent Hi community. I want to know if it possible edit a report from the "Reports" option, maybe add some fields that we need see but is´nt on the default report. Rega…User_2025-02-03-19-39-16-500 30 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
-
Updating the Activity Status when the Agent is OfflineContent Hi , We are specifically working on a Scenario in which client is using the Field Service Cloud Rest API's Specifically Create , Update, Delete Activity or Updat…User_2025-02-03-22-01-17-623 17 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
String Functions for Variables in an Action Link Plugin URLContent Hi In OFSC Mobility, I have an Action Name (under Configuration -> Action Mgmt) with a plugin url whose parameters pulls in OFSC (native and custom) properties a…User_2025-02-03-17-58-36-827 31 views 1 comment 0 points Most recent by User_2025-02-03-17-48-08-742
-
Activities Not getting fetched when running Routing PlanContent Dear Experts I have assigned routing plan to bucket and trying to execute it but the activities are not getting selected. Can you please advice . Please find the…User_2025-02-03-22-07-00-275 22 views 17 comments 0 points Most recent by User_2025-02-03-22-07-00-275
-
Setting Service Window using Message ScenariosContent Hi, I was wondering if anyone might not the correct syntax for setting a service window on a property using a message scenario. Our eventual aim is to set this v…
-
Leveraging the Functionality of Field Service Cloud in third Party ApplicationContent Hi, Our Client is Currently developing its own Application for leveraging the Features of Field Service Cloud and Other Oracle Product in a single Moblie Applica…User_2025-02-03-22-01-17-623 25 views 1 comment 0 points Most recent by User_2025-01-29-17-52-39-333
-
Changing Position in RouteContent Hi, We are Currently working on a scenario in which we need to a certain set of Activities needs to be assigned during start of the Day . These Set of Activities…User_2025-02-03-22-01-17-623 31 views 6 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
Routing Rule not assigning activities to few TechsContent Hi All, I have a situation where the routing rule is not assigning activities to few tech. The tech is not constant however. On one day the tech will get 6 activ…User_2025-07-18-13-09-13-687 38 views 6 comments 0 points Most recent by User_2025-07-18-13-09-13-687
-
Can we add multiple workzones with similar values to technicians?Content Hi team, Please advise how can i add multiple work zones to different technicians with similar values. For example I have to add 20 work zones to technician 1 an…User_2025-01-31-00-30-32-814 15 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333