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Field Service
Discussion List
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Search Scheduled Activities by Custom field in OFSCContent Hi, Is it possible to search Scheduled activities by custom fields in the UI? I created a scheduled activity for future date and searched it by a custom property… -
How to remove Technician/Resource from Inventory Pool in MobilityContent Hello OFSC Masters, Is there a way to remove the Technician/Resource from the Inventory pool in mobility? The only option available is to Install it back to the …User_2025-02-03-19-47-50-100 38 views 1 comment 0 points Most recent by User_2025-02-03-21-49-20-916
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Statistical data for Activity durationContent Dear Experts, We have configured activity duration as 20 mins. But in the documentation I have read somewhere that over a period of time, the statistical data ac… -
Adding custom fields in Inventory Tab in Core ManageContent Hi All, My understanding is that if we need to show any of the inventory values in core, we need to call a pre-defined tab to call inventory columns. However thi…User_2025-01-29-17-52-39-333 26 views 1 comment 0 points Most recent by User_2025-02-03-19-47-50-100
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Customer Brand Logo is not showing on OFSC mobility pagesContent Hi All, As per the theme image limitations, Added the logo's for Big, Small and Login. Customer brand logo has been changed from oracle to customer logo on OFSC …
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Warning color change on activity in case of jeopardyContent Hi, Can a multiday activity have a warning color change in case of jeopardy, if no time-slots are defined on the activity. Only alerts at bucket level are visibl…
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Suspending job move to Not Scheduled activityContent Hello all OFSC Gurus, By default, when the Tech suspend the jobs / when started activity is suspended, OFSC will save the activity with 'suspended' status with i…User_2025-02-03-19-47-50-100 49 views 6 comments 0 points Most recent by User_2025-02-03-19-47-50-100
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Reoptimization in routingContent Hi, I have a requirement to reassign activities from a tech. Following is the scenario. 1. Few activities are assigned to a tech at the start of the day. 2. Rout…
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Saving Data on End Activity Screen Without Ending the activityContent Hi All, We have a requirement where we need to save a couple of fields on the end activity screen in the mobile layout with out ending the activity. We want to e…
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Visual Representation of Tech Form CompletedContent Hi Team, One of the mobile techs had requested for a valid indicator in the forms. Currently we are building various inspection in TOA with each form in a tab fo…User_2025-01-29-17-52-39-333 21 views 3 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Features of Capacity ModuleContent Hello Experts , Our Customer is considering the possibility of enabling the Capacity Module for OFSC . In this regards we have following Questions: * After enabl…User_2025-02-03-22-01-17-623 42 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Route not activate notificationContent Hi Gurus, Can we send the Notification to the Manager / Dispatcher, when the Technicians not activate the route on the specified time? Thanks, Mohan -
Notification (Alert) Sound in MobilityContent Hi Gurus, How to setup the sound for the notification (Alert) in mobility URL. Technician receives the notification in their mobile URL but there is no Sound for…
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Multiple Team ActivitiesContent Hi Gurus, We have some activities which needs multiple team involvement and all are sequence tasks. Each team has multiple resources. We received this activity f…
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Default Travel TimeContent Hi Gurus, Can we set the default travel time as 1 Hour and restrict the other travel time to visible. Technician should not change the travel time more than 1 Ho…
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Deactivate RouteContent Hi Gurus, Can field technician deactivate the route due to his personal emergency? Use Case: Field Technician wants to take day off due to his personal reason. F…
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Not able to view all inventory Type in Resource inventoryContent Hello experts, We have created a new inventory type" Volume_Test" in configuration ---> inventory types . After creating it , we tried adding the newly created i…User_2025-02-03-22-01-17-623 31 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Activity Priority SetupContent Hi Gurus, In our application, I can see only two properties under Activity Priority value in Business Rule setup. How can I add more values there? Thanks, Mohan
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Work Zone mismatch errorContent Hi Gurus, When I tried to manually drag the activity from Bucket to resource level, I got the workzone mismatch error. Please refer the attachment. I tried this …
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Outbound Messages limiting to a particular time onlyContent Hello Everybody, Is it possible to limit the flow of outbound messages in a system for a particular instant of time or between a time limit? Because we were faci…User_2025-02-03-19-26-15-806 22 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Suspend button not getting visible for multi-day activity typesContent Hi, Suspend button doesn't get displayed in mobility for activity types whose multi-day option is enabled. Is this expected behavior? If so, is there a possibili…
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Data not showing in workspace on refreshContent Hi Community, We are integrating the OFSC to OSvC through ICS. when data is flown from OFSC to OSvC on refresh action the data is not getting reflected on the wo…
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OFSC Screen LayoutContent Hi, Are the custom fields visible only after all the standard OFSC fields in the list view in the UI? I have placed a custom field between some standard OFSC fie…User_2025-02-03-22-09-41-868 23 views 2 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Adjust column width in Activity list viewContent Hi, Is it possible to adjust/re-size the width of columns in Activity List view? Currently, word wrap is enabled on the column, but even then, it is occupying mo…
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Usage of Service Request in OFSCContent Hello Experts, During the course of implementation we have looked into various Objects of Field Service like Activities ,Resource,Inventories and Users. Apparent…User_2025-02-03-22-01-17-623 32 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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String Field effecting the layoutContent Hi all, I have a requirement where a string field should be there as a Read Only field, upon configuring the field and adding a field of large length my lay out …
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Manual Activity CreationContent Hi Gurus, I am new to OFSC. I tried to create activity manually as per the document link. https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FACMU/CoreManage…
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Activity purge time documentation linkContent Hi, Can someone point me to the document where oracle has mentioned activity purge timeline. Thanks Shilpa Version latest
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OFSC layout behaviourContent Hi, We have to add 160 enum properties and 160 string properties in a tab named ABC in core manage and mobility activity details layout with the more than 90 vis…
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Deletion of the routed ActivitiesContent Hello Experts , We are currently working on a use case which has following Scenarios : * A set of activities are created in OFSC from Service Cloud . * The Activ…User_2025-02-03-22-01-17-623 16 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418