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Field Service
Discussion List
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Resource Cloning in Field Service CloudContent Dear experts, Can we clone a Resource soft skill information into another resource, I mean the one resource workzone, workskill into another. Regards, Vivek Kuma… -
Authentication Error: 403 While Trying to Create Part CatalogContent Hi, I am trying to Create Catalog using SOAP API . And getting the Following Response 403 Authentication…User_2025-02-03-22-01-17-623 26 views 7 comments 0 points Most recent by User_2025-02-03-22-01-17-623 -
Will notification sound come in mobile login for the technicianContent Hi All, When the activity is assigned to the technician, is there a way to have a notification sound. Currently, I don't find any and every time the technician h…User_2025-02-03-20-16-47-345 28 views 6 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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File Properties from Upstream SystemContent We are attaching several types of docs to each activity that is created in OFSC from our upstream system OSVC. We are able to send pdf and other docs and excel t…User_2025-02-03-18-00-03-899 24 views 1 comment 0 points Most recent by User_2025-01-29-17-52-39-333
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Outbound message on Link template assignmentContent Dear Experts, Can we have an outbound message scenario on Link template assignment on any activity ? In the standard launch condition I could not find any releva…
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Menu field type in OFSCContent Hi All, In OFSC, there are only combo box & Radio button types are available. Is there any options to create the Menu type field? Thanks, Seethalakshmi -
Default screen set up after log inContent Hi All, Some of our users spend a few minutes every time they log into OFSC configuring the screen for use. For example, as a Jeopardy Manager, I want to view th…
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Can OFSC handle the Day Light Saving time by itself?Content Hello, The actual scenario can be explained by the below example "The resource address extract for OFSC currently does not recognize the subsets of time zones. F…
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Integration created through ICS is not workingContent Hello Gurus, I have created an integration using ICS to extract resource details from Oracle Field Service Cloud. I have created 2 connections as follows. 1) Con…
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OFSC system's timeout periodContent Hi, I need to know the OFSC system's Timeout period. Can anyone help me out how to check it or from where I can get info about it. ThanksUser_2025-01-31-22-24-47-317 26 views 3 comments 0 points Most recent by User_2025-02-03-21-49-20-916
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Enabling Delivery channels in OFSCContent Hello, I am using OFSC message scenarios. On the message scenario window, when i click the Channels button, there is no option to add delivery channels. Could an…
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Export List of all Activity Types with IDContent I have looked around and unable to find a way to export out of OFSC. We have quite a few Activity Types and ss there an easy way to export out a list of Activity…
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Night Shift ActivitiesContent We are currently in testing and have many shift with some being overnight. Those overnight shifts are assigned to mobile techs and when they start an activity be…
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Unable to trigger Message on changing value of a property on Manage screenContent Hi, We are trying to add a message scenario on manage screen where if a user selects a "Task type" from drop down list , it should trigger a message to external …
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Unable to select the Set Plan of Forecasting Module in OFSCContent Hello Experts, We are currently working on a use case to explore the functionality of Forecasting Module . The problem what we are facing is the" Set Plan" tab o…User_2025-02-03-22-01-17-623 31 views 1 comment 0 points Most recent by User_2025-02-03-19-47-50-100
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Unable to do Sequence routing in the new releaseContent Hi All, While doing the Sequential routing, I created the routing plan say X.I assigned this routing plan to the bucket. Next created another routing plan y. Thi…User_2025-02-03-20-16-47-345 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Develop plugin in visual studio for the core manageContent Hi All, I am trying to build a custom plugin in visual studio. I have copied the sample plugin files from oracle documentation Please let me know how to make the…
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How to differentiate between segments of Multi-day ActivityContent Hi , While creating multi-day activity, the activity is divided into multiple segments depending on the duration of task & Technician schedule.. We have a busine…
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Usage of Capacity Module for Calculation of Truck Capacity(Weight)Content Hello gurus, We have a use case in which we need to calculate the Capacity(Weight) of the truck delivering the items. While Creation of Activity we added a prope…User_2025-02-03-22-01-17-623 44 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Adding Multiple inventories in Inventory type for non -serializable inventoriesContent Hi All, We have a requirement where if the non-serialized parts are consumed by Technician, we need to integrate with ERP for generating a PO based to the suppli…User_2025-01-29-17-52-39-333 32 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Add #31# to Phone number in MobilityContent Hi experts, we have the requirement to add the prefix #31# to any phone number in mobility when the user clicks the number to call it. This prefix will hide the … -
Integrating Service Cloud and Field Service using SOAContent Hi, I wanted to integrate service cloud and field service using SOA. When i create a work order in Service Cloud(OSC), it has to update in Field Service cloud(OF…
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Email messages generated from field service remains in new stateContent Hello, In my scenario Email messages are successfully generated but system is unable to send it. Remains in New state only forever. Can anybody suggest me why th…
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Searching Scheduled activity by custom property in UIContent Hi, Is it possible to search a Scheduled activity by a custom property in OFSC? I created an activity with a future date and searched it in the UI by a custom pr…
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Search Scheduled Activities by Custom field in OFSCContent Hi, Is it possible to search Scheduled activities by custom fields in the UI? I created a scheduled activity for future date and searched it by a custom property…
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How to remove Technician/Resource from Inventory Pool in MobilityContent Hello OFSC Masters, Is there a way to remove the Technician/Resource from the Inventory pool in mobility? The only option available is to Install it back to the …User_2025-02-03-19-47-50-100 38 views 1 comment 0 points Most recent by User_2025-02-03-21-49-20-916
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Statistical data for Activity durationContent Dear Experts, We have configured activity duration as 20 mins. But in the documentation I have read somewhere that over a period of time, the statistical data ac…
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Adding custom fields in Inventory Tab in Core ManageContent Hi All, My understanding is that if we need to show any of the inventory values in core, we need to call a pre-defined tab to call inventory columns. However thi…User_2025-01-29-17-52-39-333 26 views 1 comment 0 points Most recent by User_2025-02-03-19-47-50-100
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Customer Brand Logo is not showing on OFSC mobility pagesContent Hi All, As per the theme image limitations, Added the logo's for Big, Small and Login. Customer brand logo has been changed from oracle to customer logo on OFSC …
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Warning color change on activity in case of jeopardyContent Hi, Can a multiday activity have a warning color change in case of jeopardy, if no time-slots are defined on the activity. Only alerts at bucket level are visibl…