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Field Service
Discussion List
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Routing to Group Jobs at the same siteContent Hi all, I'm currently trying to develop a routing plan (or set of routing plans) that ensures that all opportunities to schedule jobs together which are at the s… -
Calling native Android App from another native AppContent Hi All, Does anyone know if it is possible to call the OFSC native Android App from another native app on the device. I.e. We have another app on the device that…
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Is mobile plugin Framework supported in Android AppContent Hi All, Can someone confirm that the mobile plugin framework is available in the native Android App? Cheers, Brett Version 18B
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JSON example for subscription of collaboration eventsContent Hi, I am trying to subscribe for Collaboration events using REST API. Could someone provide a JSON example structure for collaboration events? Thanks, Megha -
Inventory QueriesContent Hi Gurus, I have couple of queries related to inventory, please clarify the same. In add activity screen we have inventory and required inventory tab, what is th… -
Changing Activities to Non-ScheduledContent We have a requirement to change activities that are already created in the system as Non-Ordered to be changed to Non-Scheduled. This would need to be done for a…
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Start Conversation action on Activity Hint doesnt displayContent Hi, This is in context of collaboration. https://docs.oracle.com/en/cloud/saas/field-service/18a/fascl/configuring-collaboration.html#c_troubleshooting_the_confi…
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Enable Set Plan Button in ForecastContent Hello Experts Can you please let me know the configuration to enable "Set Plan" button in Forecasting. Regards SankhaUser_2025-02-03-22-07-00-275 17 views 0 comments 0 points Most recent by User_2025-02-03-22-07-00-275
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How to upload all US Zip codes in Work ZonesContent We are using the Routing model based on Work Zones. Each technician works only in a particular work zone. The US City and Zip Code combination is the Work Zone K…
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Activity Count in the bucketContent Hi Gurus, In Mass and repeating activity, the activity does not show the number of activity in the technician bucket. Though the activity is not created in bucke…User_2025-02-03-20-16-47-345 14 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Sharing a activityContent Hi Gurus, How can we share a activity, where when a single activity is routed it should get assigned to the technicians and a truck/crane. In group a activity I …User_2025-02-03-20-16-47-345 34 views 0 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Collected topic for Core Application in OFSC 18CContent Hi Guys, I like to open a new topic related to the Core Application functionality which seems to be not clear and not just for me. The documentation https://docs…
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Make Quota configuration RO for an UT on ManageContent Hi Guys, Do you know any way to make Quota configuration RO for an UT (keeping Quota values editable in the same time) on Manage? Quota / View / Configuration in…User_2025-02-01-08-03-31-185 47 views 0 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Post Activity Survey CallsContent Hello Experts, We are currently working on a scenario in which client wants a feedback from the Customer after the completion of task. Could you please help me u…
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sequential activitiesContent Hi Gurus, How will we do sequential activities, where one activity is completed by a team automatically assign to another team. Thanks, DilipUser_2025-02-03-20-16-47-345 37 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Business IntelligenceContent Hi Gurus, How do we access Oracle business intelligence in OFSC for reports and dashboard purpose? Thanks, MadhuUser_2025-02-03-20-16-47-345 31 views 0 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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How can activities created in an external system (Oracle Service Cloud) appear directly as...Content Hello, I have an activity in an external system which is pushed to Field Service via ICS. When the activities appear in Field Service, they are displayed as sche…User_2025-02-03-19-04-27-500 30 views 5 comments 0 points Most recent by User_2025-02-03-19-04-27-500
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Email if cancelled tasks has exceeded limitContent Hi, I need to implement a warning email/trigger, if the limit of cancelled tasks exceeds. How can we achieve this? Thanks, Megha
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Force resync the mobile device with server if not synchronized for few daysContent Hi, If mobile device is in offline mode for a few days, will it force resync with the server for authentication when going online? Thanks, Megha
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How to change currency from $$ to any other currencyContent Hi Experts When we run the routing plan the cost saving appears in dollars. Is it possible to display it in any other currency? Please advice Regards SankhaUser_2025-02-03-22-07-00-275 52 views 3 comments 0 points Most recent by User_2025-02-03-22-07-00-275
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Technician Rating levelContent Hello All, Is there any way to introduce a rating for technician which will be dynamically updated based on his performance in installations/repairs etc which wi…
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Work skill expiry and vehicle servicing notificationsContent Hi All, Can OFSC send reminder notifications to technician to re validate their skills and vehicle service notifications to relevant stakeholders. Thanks Shilpa …
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REST APIContent Hi All, While integrating Oracle Service Cloud and Oracle field service via REST API, how does the service cloud know when an activity is completed in field serv…User_2025-02-03-20-16-47-345 43 views 3 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Working on activityContent Hi All, When activities are assigned from OFSC manage is it possible for the technician work on the activities as per he wishes? Like working on the last activit…
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Place order for spare part in Parts Catalog from MobilityContent Hi, The document for Parts Catalog says: It enables the technician to look up the spare part required for replacement, discuss the replacement terms (price, peri…
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not_uploaded_labels in Upload Catalog API - Parts catalogContent Hi, I am trying to work on Parts Catalog. I have created and started the catalog using API calls, but when I upload the catalog, all the items are going into . C…
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REST API AuthorizationContent Dear Experts I am working on integration between OFSC with 3rd party system and we are facing issue in authorization through curl. Followed the documentation ste…User_2025-02-03-22-07-00-275 29 views 3 comments 0 points Most recent by User_2025-02-03-22-07-00-275
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Disconnect Between Report Dashboard and Schedule Report output with same parametersContent Dear Experts Please help me understand why are we observing difference between data output between dashboard report (Activities by statuses) and executed through…
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Changing Activity Colours in Mobility viewContent Does anybody know if it is possible to modify the activity colours for the mobility module. We have changed activity colours in manage to match colours from our …
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Deafult Technician Name based on the login CredentialsContent Dear Experts I have a requirement to default Technician Name as per the login credentials in OFSC App. We have created a string property "Technician Name' but wa…User_2025-02-03-22-07-00-275 28 views 2 comments 0 points Most recent by User_2025-02-03-22-07-00-275