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Field Service
Discussion List
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Unable to trigger Message on changing value of a property on Manage screenContent Hi, We are trying to add a message scenario on manage screen where if a user selects a "Task type" from drop down list , it should trigger a message to external … -
Unable to select the Set Plan of Forecasting Module in OFSCContent Hello Experts, We are currently working on a use case to explore the functionality of Forecasting Module . The problem what we are facing is the" Set Plan" tab o…User_2025-02-03-22-01-17-623 31 views 1 comment 0 points Most recent by User_2025-02-03-19-47-50-100
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Unable to do Sequence routing in the new releaseContent Hi All, While doing the Sequential routing, I created the routing plan say X.I assigned this routing plan to the bucket. Next created another routing plan y. Thi…User_2025-02-03-20-16-47-345 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Develop plugin in visual studio for the core manageContent Hi All, I am trying to build a custom plugin in visual studio. I have copied the sample plugin files from oracle documentation Please let me know how to make the… -
How to differentiate between segments of Multi-day ActivityContent Hi , While creating multi-day activity, the activity is divided into multiple segments depending on the duration of task & Technician schedule.. We have a busine…
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Usage of Capacity Module for Calculation of Truck Capacity(Weight)Content Hello gurus, We have a use case in which we need to calculate the Capacity(Weight) of the truck delivering the items. While Creation of Activity we added a prope…User_2025-02-03-22-01-17-623 44 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Adding Multiple inventories in Inventory type for non -serializable inventoriesContent Hi All, We have a requirement where if the non-serialized parts are consumed by Technician, we need to integrate with ERP for generating a PO based to the suppli…User_2025-01-29-17-52-39-333 41 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Add #31# to Phone number in MobilityContent Hi experts, we have the requirement to add the prefix #31# to any phone number in mobility when the user clicks the number to call it. This prefix will hide the … -
Integrating Service Cloud and Field Service using SOAContent Hi, I wanted to integrate service cloud and field service using SOA. When i create a work order in Service Cloud(OSC), it has to update in Field Service cloud(OF…
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Email messages generated from field service remains in new stateContent Hello, In my scenario Email messages are successfully generated but system is unable to send it. Remains in New state only forever. Can anybody suggest me why th…
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Searching Scheduled activity by custom property in UIContent Hi, Is it possible to search a Scheduled activity by a custom property in OFSC? I created an activity with a future date and searched it in the UI by a custom pr…
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Search Scheduled Activities by Custom field in OFSCContent Hi, Is it possible to search Scheduled activities by custom fields in the UI? I created a scheduled activity for future date and searched it by a custom property…
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How to remove Technician/Resource from Inventory Pool in MobilityContent Hello OFSC Masters, Is there a way to remove the Technician/Resource from the Inventory pool in mobility? The only option available is to Install it back to the …User_2025-02-03-19-47-50-100 38 views 1 comment 0 points Most recent by User_2025-02-03-21-49-20-916
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Statistical data for Activity durationContent Dear Experts, We have configured activity duration as 20 mins. But in the documentation I have read somewhere that over a period of time, the statistical data ac…
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Adding custom fields in Inventory Tab in Core ManageContent Hi All, My understanding is that if we need to show any of the inventory values in core, we need to call a pre-defined tab to call inventory columns. However thi…User_2025-01-29-17-52-39-333 26 views 1 comment 0 points Most recent by User_2025-02-03-19-47-50-100
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Customer Brand Logo is not showing on OFSC mobility pagesContent Hi All, As per the theme image limitations, Added the logo's for Big, Small and Login. Customer brand logo has been changed from oracle to customer logo on OFSC …
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Warning color change on activity in case of jeopardyContent Hi, Can a multiday activity have a warning color change in case of jeopardy, if no time-slots are defined on the activity. Only alerts at bucket level are visibl…
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Suspending job move to Not Scheduled activityContent Hello all OFSC Gurus, By default, when the Tech suspend the jobs / when started activity is suspended, OFSC will save the activity with 'suspended' status with i…User_2025-02-03-19-47-50-100 47 views 6 comments 0 points Most recent by User_2025-02-03-19-47-50-100
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Reoptimization in routingContent Hi, I have a requirement to reassign activities from a tech. Following is the scenario. 1. Few activities are assigned to a tech at the start of the day. 2. Rout…
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Saving Data on End Activity Screen Without Ending the activityContent Hi All, We have a requirement where we need to save a couple of fields on the end activity screen in the mobile layout with out ending the activity. We want to e…
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Visual Representation of Tech Form CompletedContent Hi Team, One of the mobile techs had requested for a valid indicator in the forms. Currently we are building various inspection in TOA with each form in a tab fo…User_2025-01-29-17-52-39-333 21 views 3 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Features of Capacity ModuleContent Hello Experts , Our Customer is considering the possibility of enabling the Capacity Module for OFSC . In this regards we have following Questions: * After enabl…User_2025-02-03-22-01-17-623 42 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Route not activate notificationContent Hi Gurus, Can we send the Notification to the Manager / Dispatcher, when the Technicians not activate the route on the specified time? Thanks, Mohan -
Notification (Alert) Sound in MobilityContent Hi Gurus, How to setup the sound for the notification (Alert) in mobility URL. Technician receives the notification in their mobile URL but there is no Sound for…
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Multiple Team ActivitiesContent Hi Gurus, We have some activities which needs multiple team involvement and all are sequence tasks. Each team has multiple resources. We received this activity f…
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Default Travel TimeContent Hi Gurus, Can we set the default travel time as 1 Hour and restrict the other travel time to visible. Technician should not change the travel time more than 1 Ho…
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Deactivate RouteContent Hi Gurus, Can field technician deactivate the route due to his personal emergency? Use Case: Field Technician wants to take day off due to his personal reason. F…
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Not able to view all inventory Type in Resource inventoryContent Hello experts, We have created a new inventory type" Volume_Test" in configuration ---> inventory types . After creating it , we tried adding the newly created i…User_2025-02-03-22-01-17-623 31 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Activity Priority SetupContent Hi Gurus, In our application, I can see only two properties under Activity Priority value in Business Rule setup. How can I add more values there? Thanks, Mohan
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Work Zone mismatch errorContent Hi Gurus, When I tried to manually drag the activity from Bucket to resource level, I got the workzone mismatch error. Please refer the attachment. I tried this …