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Field Service
Discussion List
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Refresh the Time View on OFSCContent Hi, As far as I have experienced the Time View in OFSC doesn't refresh on it's own. Does any one know if the Activity Time view (Dispatch Board) can be auto refr… -
Showing Custom fields in the Export functionalityContent Hi All, I am trying to confirm if there is a way to show custom fields when we export from the list view. Standard out of the box fields are being exported when …User_2025-01-29-17-52-39-333 34 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Search Criteria in Mobility (Supervisor App)Content Hi All, as an end user i'd like to be able to search for specific Activities by different categories as you do in the Manage View, when i attempt to use the sear…User_2025-01-29-00-17-24-665 25 views 2 comments 0 points Most recent by User_2025-01-29-00-17-24-665
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Unable to add the Action Link(For Hosted Plugins) in Screen ConfigurationContent Hello Experts , I am currently working on a Scenario for which we need to add a the Action Link( Hosted Plugin) in our Screen Configuration . For Achieving this …User_2025-02-03-22-01-17-623 32 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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External IDContent Hi community. I need to change the resource's tree, but I got this situation: For example, there customers that have been created with the external ID "X", but i…User_2025-02-03-19-39-16-500 14 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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OFSC Collaboration and Daily ExtractContent I'm currently in the process of implementing OFSC Collaboration within our organisation, and we have a requirement to report on the volume of messages and the in… -
Impoting XML file for new User type createdContent Hi, We tried Exporting the screen configuration for Mobility from one user type to the newly created user type and saved that. When we import the XML file for th…
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Setting Quota thru API for specific timeslotsContent Hi, I need to automate changes in Min Quota acording the service volume. Our system is setup to work with timeslots, but, I couldn't find a way to set the minimu…
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How to customize the home screen of a technician in ofsc mobility?Content Hi, We have a requirement to display work order number, activity type, address (Zip code) of the activities assigned to a technician when he logins to his mobile…User_2025-01-31-22-24-47-317 28 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Use of javascript in OFSContent Hi All, We are trying to implement a javascript code in plugins in OFS. It it possible to pass the javascript code like given below in the URL of the plugin. I a…User_2025-07-18-13-09-13-687 51 views 3 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Getting both value and label of enum property in REST APIContent Hi Gurus, We have created one enum property with value and label. In OFSC REST API, for that activity,i can able to get only the label of enum property. Is there…User_2025-02-03-21-38-01-427 25 views 2 comments 0 points Most recent by User_2025-02-01-07-02-40-559
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Change in RouteContent Hello Guys, We need you expert opinion on the below scenarios. 1. If the field agent changes his route while delivering a product will it change its Travel time?…User_2025-02-03-22-01-17-623 27 views 3 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Error with Move APIContent Hi, Since the recent upgrade to 18B, we have noticed an REST API issue experiencing the following: This is for moving an activity from a resource to a "rejection…User_2025-02-03-20-28-53-847 15 views 2 comments 0 points Most recent by User_2025-02-03-20-28-53-847
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Routing OptimizationContent Hi Gurus , We are looking into various prospects of routing to come up with the best routing plan and would satisfy our business needs . If it would be a great h…User_2025-02-03-22-01-17-623 34 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Push data to 3rd party systemContent Hi All, Can anyone tell on how to push data to 3rd party system, provided the 3rd party system has given webservice. And as well as receive data from 3rd party s… -
Same time slotsContent Hi comunnity. I need that two activities with the same time slot don't book at the same technician, if an interval is filled do not be allowed book other activit…User_2025-02-03-19-39-16-500 28 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Main ResourceContent Hi, What is the use of adding main resource in user(Resource Setting-> User). I found there is no difference in selecting the main resource. Is there any functio…
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Move activities automaticallyContent Hi community. I need that the activities un completed at the end of the day be moved automatically for the next day, and this activities has to be moved at an sp…User_2025-02-03-19-39-16-500 24 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Daily ExtractContent Hi All, Instead of download of records can we push the data to another system using Daily extract? Thanks, Madhu
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Consume WebserviceContent Hi, Can anyone let us know the steps to consume webservice in oracle field service. Thanks, Madhu
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Repeating and Mass ActivityContent Hi All, The scenario is to assign activity to a team consisting of both day shift and night shift technicians. While selecting mass and repeating activities in t…
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No routing some bucketsContent Hi community. I need that some activities on bucket don't be routed, I mean, this activities have to stay on the bucket until we decide take them out. I apprecia…User_2025-02-03-19-39-16-500 25 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Activities Distribution between ResourcesContent Hi Everyone I have a requirement to automatically assign activities from the bucket to the resources assigned to the Bucket automatically. I have created a Resou…User_2025-02-03-22-07-00-275 14 views 2 comments 0 points Most recent by User_2025-01-31-00-30-32-814
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Mass populate quotaContent Hi community. Could someone explain me how to fill the quota using mass populate please? I'm doing this, I fill one or more blanc space > save > go to "mass popu…User_2025-02-03-19-39-16-500 34 views 3 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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Field Engineer Not viewing activityContent As an admin activities from the bucket has been distributed to field engineer. But when the field engineer logs in those activities are not available. Please hel…User_2025-02-03-22-07-00-275 31 views 0 comments 0 points Most recent by User_2025-02-03-22-07-00-275
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Quantity values negativeContent Hi All, For non serialized inventory we have noticed that the quantity values can go to negative in OFS. That would mean if I have a non-serialized inventory in …User_2025-07-18-13-09-13-687 38 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Bucket & Work Zone allocationContent Hi, I'm looking for more information relating to Bucket & Work Zone configuration within OFSC Core please. As I understand it the product appears to allows Work … -
Updating the Not Done Activities to the Source systemContent Hello Gurus , We are Currently working on the following use-case .The Activities are sent from Service Cloud to Field Service during the start of the day , these…User_2025-02-03-22-01-17-623 24 views 1 comment 0 points Most recent by User_2025-02-01-07-02-40-559
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Assigning a single activity to multiple resourcesContent Hello Gurus, I had a query. I am trying to achieve a functionality where, an activity gets assigned, it should get assigned to all 7 resources who are part of a …User_2025-02-03-20-16-47-345 32 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Company Settings not foundContent Hello, I am actually integrating Oracle Field Service with Oracle Service Cloud using TOA Field Service Cloud/Oracle Service Cloud Integration and Configuration …