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Field Service
Discussion List
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Any way for interfaces (middleware) to fetch the daily extractsContent Hi All, Apart from scheduling reports and sending it to an email is there any way to send reports to particular file location and from there via SFTP middleware … -
How to limit the number of WorkZone data returned from the REST responses via POSTMANContent HI All, Can anybody share the knowledge about how to add the additional GET parameter in order to limit the number of data response? Refers to the REST API docum…User_2025-02-03-19-47-50-100 22 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Significance of the shift type On-callContent Hi, There is a shift type on-call. I have tried exploring it. What I understand is that we cannot assign any activities to the resource during the that shift. Su… -
History API - how to create initial requestContent Hi All, I am trying to use History API. I am unable to create the initial token. Not able to understand how do I send the authentication details to get the first…
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Capacity API - calculate skillContent Hi, we have configured 2 Capacity Categories referencing one 'WorkSkill Group' each. The groups have overlapping Work Skill (e.g. Skill Remove is in both groups)… -
How to delete Activities in Field Service?Content Hi Is there a way to delete an activity which is not in pending state in Field Service cloud? I want to delete the activities which we created for testing purpos…
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Issue with sequence of activities that are added.Content Hi All, I am facing an issue where when I add an activity to the route of a technician who already has an activity in his route(pending status), the new activity…
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Addition/Subtraction Mathematics operations in OFSCContent Hi All, Does any one know a work around to add or subtract 2 fields in OFSC so that they can be used in Message Scenario. I checked but couldnt find a direct way…
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Integration using SOA 12cContent Hi, We are facing an issue while setting up the integration with OFSC using SOA suite, wanted to check if anyone has faced this issue before and if this could be…
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Rest API - Get activity (using c#)Content Hello, I'm trying to connect Rest API to use "get activity", but the response is always "The underlying connection was closed". I already tried with "SecurityPro…User_2025-02-01-08-20-10-274 36 views 3 comments 0 points Most recent by User_2025-02-01-08-20-10-274
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Learned duration with stats package in same timeContent Hello From OFSC 16.8, it's possible to start the "Learned duration" (set the duration of activities from learned duration) only for one activity type. Before 16.…
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Access OFSC activity details page from CRM applicationContent Hi All, I am trying to access particular activity details page from CRM application. OFSC application is shown in an iframe within CRM application. Intention is …
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Not able to find Oracle Tap application for Mobile agent app on App Store of iTunesContent Not able to find Oracle Tap application for Service Cloud - Mobile agent app on App Store of iTunes Please help. Regards, Ketan Chaudhari
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Mobile Extension FrameworkContent Hi All, Any idea about Mobile Extension Framework and how is it associated with OFSC. With 17.2, Oracle has suggested our customer that customized plugins and ex…
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Potential Issue with Outbound NamespaceContent Hi, if i see the documentation and the WSDL of the Outbound API thenamespace of the request is defined as xmlns:urn="urn:toatech:agent" When I tested the outboun…
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How to disable "Change Password", "My Display" for a certain User Type on Manage screenContent Hi All, I want to disable "Change Password", "My Display" , "Logout" options for certain User Types using Manage Screens. As shown in the attachment, I want to h…
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Integration: creating one activiy with attachmentsContent Does OFSC integration supports create activities with attachments? Thanks Version Field Service Cloud
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OFSC Page Url in IFrame and Single SignOn API Integration OptionsContent Hi OFSC Team, We need to open OFSC Page URL in context of the existing web application either via IFRAME option or launch it in separate window. Please let me kn…User_2025-02-03-19-25-48-886 22 views 2 comments 0 points Most recent by User_2025-02-03-19-25-48-886
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Opening Native application from OFSCContent Hi , I am trying to configure OFSC to open an application which is installed in my mobile. As per the doc it ask to enter the URL to achieve the same. Please let…User_2025-02-03-19-33-14-904 27 views 3 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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XSL Transformation for dataContent Hi, I need to show data(history of data) on screen and for that just practice, I have two files xml (data file) and xsl for data to be view in html. Can anyone h…User_2025-02-03-19-51-40-332 34 views 11 comments 0 points Most recent by User_2025-02-03-21-33-18-276
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Event SubscriptionContent Hi, if I use Event subscription from the REST API's for e.g activity moved, using the GET method I will get a list of attributes back from OFS (see code Block). …
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Start time mismatchContent Hi, I am getting a error as Start time mismatch. Has anyone got this error before. I am unable to find the reason for this error. Attaching the image for the sam…
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Routing is not working properlyContent Hi, I created a bucket and three groups in it which contains single resource in each group. Configured work zones for three groups and when I configured a routin…User_2025-02-03-19-51-40-332 36 views 4 comments 0 points Most recent by User_2025-02-03-19-51-40-332
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Single Sign on in OFSCContent Hi, Has anyone had any prior experience with implementing single sign on in OFSC with login request coming in from an oracle/non oracle CRM system. As a login po…
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Creation of new Task StatusContent Hi, Currently there is fixed task workflow for TOA. Is there any plans to create an option where new task statuses can be created like other field service produc…User_2025-02-03-20-51-50-406 36 views 4 comments 0 points Most recent by User_2025-07-18-13-09-13-687
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Customer Communication Cloud ModuleContent Hi, Has anyone used this Customer Communication Cloud module and do manuals exist for it? If so, how do I find / get them? I have a client who is interested in t…
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Open a URL in a new tabContent Hi all, I have a requirement in which i have a 'hit URL' plugin which opens up a URL when a user hits this button. The issue i am facing here is that when the us…
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What is best way to download .zip Daily extract files?Content Hello, I would like to ask... What is best way to download .zip Daily extract files(REST API - OFSC) ? We need some automatic tool for downloading .zip Daily ext…User_2025-02-03-17-03-13-910 21 views 10 comments 0 points Most recent by User_2025-02-03-20-04-02-291
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Custom Date PropertyContent Hi, Is it possible to create custom date & time property in "mm-dd-yyyy hh:mm:ss" format in Oracle Field Service Cloud I tried using regular expression but didn'…
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Populating location information from GPS on the activityContent Hi All, We have a requirement where location GPS information needs to automatically populated on the activity when a field technician is creating an activity fro…User_2025-02-03-19-24-48-785 28 views 2 comments 0 points Most recent by User_2025-02-01-09-01-51-418