To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Home Zone Center vs Start/End Location - Who Wins?Content Understanding the benefits/features of each method, which of these two methods takes priority if all are filled in? How about if you want to use one as a "perman…User_2025-02-03-19-15-07-022 33 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Provider Not Specified- Integration of Oracle Service Cloud and Field Service CloudContent Hi, I am doing an integration of service cloud and field service cloud. For this using the accelerator provided by Oracle. I have followed all the steps and whil… -
How to use the navigation view of Maps - Oracle Field Service?Content Hi Guys, I have a question about Oracle Field Service, is it possible to navigate using the GPS/Maps of Oracle Field Service? I'm able to view the "direction" in…User_2025-02-03-17-21-20-770 31 views 0 comments 0 points Most recent by User_2025-02-03-17-21-20-770
-
Any tool or utility to configure 40k+ resources and work zonesContent Hi All, Is there any tool/utility to configure 40k+ resources and work zones? Creating manual is almost impossible and also migrating from non-prod to prod is th… -
Using Smart ForecastingContent Hi All, One of our customer is looking for using Smart Forecasting module in OFSC. They have NOT enabled Quota Management (Resource Settings --> Resource Informa…
-
WADL fileContent Hi All If anyone know how to generate WADL file or have link to download WADL file please let me knowUser_2025-02-03-19-33-14-904 27 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
-
How to configure Oracle Field Service?Content We have Oracle Service Cloud (Right now)environment, and would like to configure Oracle field service as well. Please let us know how to configure Oracle Field S…
-
New Field Addition UPDATE in Notifications in Oracle Field Service CloudContent Hi All, Oracle Field Service Cloud. I want to add a property field in the Notifications Configuration-> Notification -> Activity -> Update Activity (New Field) T…User_2025-02-03-17-18-39-270 21 views 0 comments 0 points Most recent by User_2025-02-03-17-18-39-270
-
Travel time alternativesContent Hi, This is a question around travel time computation within OFSC. OFSC offers predictive travel and google maps integration for travel time computation however …
-
Using the list of Technicians to populate a combo boxContent I’m looking for a property that contains a list of technicians that I can add to a mobile form. Or, I would like to create a custom property that uses the techni…
-
Single Sign On Capability in OFSCContent Hi, Does OFSC support Oracle Single Sign On for login? Version Oracle Field Service Cloud
-
Data import from legacy applicationContent Hi, The requirement is to import resource hierarchy from legacy application to OFSC. Is any data import utility available for this? Thanks Version Field Service …
-
Move activities between techniciansContent Does OFSC supports movement of activities between technicians during routing process? If yes how can this be achieved? Thanks Version Field Service Cloud
-
Datasource MappingContent Hi All Has anyone connected SFDC to OFSC datasource and made use of external data source object details in sfdc. I am trying to do same, unfortunately do not kno…User_2025-02-03-19-33-14-904 40 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
-
Drip feed assignment capability in OFSCContent Hi All, Just wanted to understand whether drip feed assignment capability exist in OFSC? Thanks Shilpa Version Field Service Cloud
-
How to activate routing plan for a bucket ?Content How to activate routing plan for a bucket ? Edited by eleep to have a more specific subject title.
-
OFSC vs Oracle Service cloudContent How Oracle Field Service Cloud differs from Oracle Service Cloud?
-
ETA WorkforceContent Hi All Has anyone work with ETAWorkforce app. if yes please let me know the configuration details. i keep getting error unable to connect to TOAUser_2025-02-03-19-33-14-904 49 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
-
Outbound Request from OFSCContent Hi All Is there anyway we can capture the request being sent by OFSC to external system when external system notification is triggered by OFSC.
-
SOAP get_activity API gives blank responseContent Hi, I am trying to hit get_activity with a valid activity id but still it gives blank response. Request: 2016-09-29T12:45:31+05:30…User_2025-02-03-19-27-40-011 28 views 2 comments 0 points Most recent by User_2025-02-03-19-27-40-011
-
SOAP Ui to OFSCContent Hi All I am trying to create activity by using soap ui. I am getting the following error 17 Can't create activity: 65574: insert_appointment: The 'workTypeId' ma…
-
OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…User_2025-02-03-19-33-14-904 23 views 6 comments 0 points Most recent by User_2025-02-03-19-33-14-904
-
How to generate auth_string tag using SHA256Content Hello, I am generating auth_string using below procedure: SHA256("2016-09-27T19:01:31+0530" + SHA256( "password" + SHA256("soap"))) soap --> 736BC2D4E0945110E88F…
-
OFSC SalesForce IntegrationContent Hi All I am trying to integrate OFSC with SFDC. When i create activity in Salesforce then activity flows into OFSC. However when the activity is updated in OFSC …
-
OFSC Inbound API (SOAP transactions)Content Hello, Does anyone worked on OFSC Inbound API's (SOAP transactions)? We tried to use OFSC activity WSDL and create activity through SOAP UI. For some reason its …
-
Resource WorkZone Mismatch ErrorContent Hi, When I try to move activity on Core Manage Interface via drag and drop I am getting "Resource workzone mismatch" error. The 2 resources have the same work zo…
-
'Create Activity' API call from siebelContent We are in the process of integrating OFSC with siebel application. Objective of this integration is, whenever an Activity is created in siebel the same should be…User_2025-02-03-19-37-16-153 32 views 0 comments 0 points Most recent by User_2025-02-03-19-37-16-153
-
Stop booking activities once quota consumed is 100%Content Hi, I have enabled %stop booking for a time-slot/Capacity Category combination. So once Quota used = Total quota for a time-slot/capacity category combination no…
-
How can we get the one way streets to show in Oracle maps ?Content Hello, Google used to provide us with the one ways in versions prior to 16.2. Our dispatcher adjust routes in certain occasions and need to consider one ways to …User_2025-02-03-17-48-08-742 21 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
-
OFSC integration with OSVCContent Hi everyone, I have successfully integrated OFSC with OSVC. A service agent can create an activity from OSVC, but when I'm updating activity status from OFSC it'…