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Field Service
Discussion List
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Resource PreferenceContent Hi There, Why do we use resource preference in the add activity screen. And what is the use of it. Thanks, Madhu -
Move resourceContent Hi There, Is there a way to move a resource from one bucket to another bucket. If so can anyone detail me with the steps to solve. Thanks, Madhu
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Trouble Routing Jobs with Long DurationsContent Business Objective: As a business we have three key objectives with routing: 1) Minimise Travel, 2) Route work within SLA 3) Route work based on operational prio…User_2025-02-03-20-28-53-847 41 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 -
Set Manual TimingContent Hi There, Can anyone help me to set manual time to a activity. The scenario is to set start and end time for a activity. This activity is manual assigned to a pa…
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OnCall ShiftContent Hi All, For a particular tech, I am able to show oncall on the display but I am unable to recreate the same to other techs by recreating the working calendar. I …User_2025-01-29-17-52-39-333 23 views 4 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Model Property in inventory typeContent Hi All, Can anyone explain me the use of model property in inventory types in OFS. I am stuck with handling non-serialised inventory stuff and I feel this can be… -
OFSC to OSvCContent Hi All, My Requirement it to integrate the OSvC OFSC without using the middle ware. I am sure that we need to configure CPM in OSVC, 1.Please let me know where …User_2025-02-03-19-33-02-045 26 views 3 comments 0 points Most recent by User_2025-02-03-19-33-02-045
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Load data in OFSCContent Hi All, Is it possible to load past data of activity into field service application? If yes may I know how that can be done. Thanks, Madhu
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Is there any provision for integrating Primavera with Oracle Field Service Cloud?Content Is there any provision for integrating Primavera with Oracle Field Service Cloud?. We need to have a solution for one of our client which needs expert's opinion.…User_2025-01-30-02-16-40-104 13 views 1 comment 0 points Most recent by User_2025-02-03-16-51-39-328
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Code UsageContent Hi, Can anyone help to figure where we can write script within OFSC? Thanks, Madhu
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Field Service Error Code: 409Content Hi, Facing error while trying to create activity through API "https://api.etadirect.com/rest/ofscCore/v1/activities" Message: "status": "409", "detail": "Cannot …
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Mobility - inventory Grid Add more fieldsContent Is there a way to add more fields to the Mobility inventory Grid like you can add them on the inventory list columns for the manage screens ? Version 18A
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Copying FiltersContent Hi all, Does anybody know if it is possible to copy filters from existing filters. I am in the process of creating filters with very similar conditions, perhaps …User_2025-02-03-20-28-53-847 25 views 2 comments 0 points Most recent by User_2025-02-03-20-28-53-847
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Frequency that is used to record GPS coordinates of the field technicianContent Dear Experts, Do we have any option in OFSC for the setting the frequency on the time basis that is used to record GPS coordinates of the field technician on its…
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Inbound API Error 69172-Some fields could not be updated- changed by user: %sContent Hello Everyone, One of my inbound API trying to update some fields like SLA start and SLA End, but not able to perform, as it gives below error Some fields could…User_2025-02-03-19-26-15-806 15 views 1 comment 0 points Most recent by User_2025-02-01-07-02-40-559
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Outbound SMS notifications to techniciansContent Hello friends, We are currently trying to achieve the below mentioned functionality. Whenever an activity is assigned from a bucket to a technician, an SMS shoul…User_2025-02-03-20-16-47-345 43 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Child resources inheriting work zone from ParentContent Hi Gurus, I have studied in OFSC documentation like, child resources will inherit the work zones from parent, if we don't configure any work zone for child. But …User_2025-02-03-21-38-01-427 28 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
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calendar type fieldsContent Hello, I want to create properties in field service environment with a calendar type field. Is this particular functionality feasible? For example I am creating …User_2025-02-03-20-16-47-345 35 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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OFSC ModulesContent Hi Friends, Is there any materials available to understand about the below modules? * Capacity Service * Contingent Workers * Forecasting Service * Collaboration…User_2025-01-31-00-30-32-814 18 views 3 comments 0 points Most recent by User_2025-01-31-00-30-32-814
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How to invoke an external application without having to Login explicitlyContent Hi, Need help on this. There is a requirement where technician should be able to open an external application (i.e IoT AM in our case) without having to provide …
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Restrict WorkloadContent Hi There, Can we restrict the workload of the technician. Say in 9 hours of working only 3 activity can be done by the technician. And rest cannot be assigned to…
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Team FunctionalityContent Hi Team, Can anyone there help me in the below scenario A particular activity say Installation should be done by 3 technician( These techs should always be in a …
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Pass both index and value of a custom propertyContent Hi Gurus, Is there any way to pass both index and value of a enum property in message scenario. Please guide me on how to pass both together. Regards, Ramya VUser_2025-02-03-21-38-01-427 32 views 2 comments 0 points Most recent by User_2025-02-03-21-38-01-427
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Moving to the Start Location After Completion of ActivityContent Hi Gurus, We are currently working on a Use Case in which we need to the After the completion of few Activities the resource needs to come back to the home locat…
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Add multiple customer inventory in one REST requestContent Hi All, I am trying to create multiple customer inventories in one REST request. I know the API can be used to create one inventory at a time, but to create larg…User_2025-07-18-13-09-13-687 19 views 2 comments 0 points Most recent by User_2025-07-18-13-09-13-687
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Read only Travel TimeContent Hi Team, Has anyone come across this scenario where the technician cannot adjust the travel time. If he has to adjust the superior has to be notified on the trav…
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Menu ItemContent Hi Team, Is there a way to put an action link in the main menu screen? Only option seems to be adding a menu item but I am unable to find any documentation to cr…User_2025-01-29-17-52-39-333 41 views 6 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Read Only FieldsContent Hi Team, Is there any option to make a field read-only after a particular field is selected. For Eg: Answers are given in radio button, when option A is selected…
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Need to change "Routes" filter valueContent Hi, In Daily View we can filter on the basis of Routes which is currently defined as the ratio of Pending activities to that of the total activities. So my quest…User_2025-01-31-22-24-47-317 34 views 0 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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OFSC NotificationsContent Hi , We have a requirement as below. Can somebody please suggest a way to implement : Whenever a job is assigned in OFSC, we sent out notifications to engineer. …