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Field Service
Discussion List
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TOA Accelerator Add-in compiling issueContent I have started integrating OSvC with OFSC using Oracle TOA Accelerator. I have followed steps given in this document and downloaded the code from this source. I … -
Populating Work Zone ShapesContent Hi, We are trying to populate Work Zone Shapes via APIs. To perform this task we are using Metadata/WorkZone API with the following endpoint : /rest/ofscMetadata…User_2025-01-31-15-52-40-757 29 views 0 comments 0 points Most recent by User_2025-01-31-15-52-40-757 -
Send SMS to technician using OFSCContent Hi All, What configuration do we have to do to enable sending sms to technician as part of notifications/actions? Is it sufficient to just update the technician'… -
Setting a value of a field based upon value of another fieldContent I was wondering if there are rules or something in OFSC that would set the value of an enum dropdown field based upon the value of another enum dropdown field. A…
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Using OFS in an iframeContent Need help from OFS experts on this forum. Has anyone used OFS in an iframe within a different application? We are exploring this and would appreciate any help th…
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Travel Time and Home ZonesContent We are using the Start, End and Home Zone support for our resources in addition to Work Zones. The questions is that we have set the Home Zone radius to be no mo…
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Oracle Field Service Cloud Integration with EBSContent Current System Info: We are using Oracle EBS 12.1.3 version. We have weblogic basic addition installed (on to middleware) and on top of that we have discoverer f…
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Barcode scanning featureContent 1) Do we have barcode scanning feature - to scan barcode for inventory in Oracle Field Service Mobility ? 2) If so, how do we access / use the feature using the …
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Home Zone Center vs Start/End Location - Who Wins?Content Understanding the benefits/features of each method, which of these two methods takes priority if all are filled in? How about if you want to use one as a "perman…User_2025-02-03-19-15-07-022 32 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Provider Not Specified- Integration of Oracle Service Cloud and Field Service CloudContent Hi, I am doing an integration of service cloud and field service cloud. For this using the accelerator provided by Oracle. I have followed all the steps and whil… -
How to use the navigation view of Maps - Oracle Field Service?Content Hi Guys, I have a question about Oracle Field Service, is it possible to navigate using the GPS/Maps of Oracle Field Service? I'm able to view the "direction" in…User_2025-02-03-17-21-20-770 30 views 0 comments 0 points Most recent by User_2025-02-03-17-21-20-770
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Any tool or utility to configure 40k+ resources and work zonesContent Hi All, Is there any tool/utility to configure 40k+ resources and work zones? Creating manual is almost impossible and also migrating from non-prod to prod is th…
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Using Smart ForecastingContent Hi All, One of our customer is looking for using Smart Forecasting module in OFSC. They have NOT enabled Quota Management (Resource Settings --> Resource Informa…
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WADL fileContent Hi All If anyone know how to generate WADL file or have link to download WADL file please let me knowUser_2025-02-03-19-33-14-904 26 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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How to configure Oracle Field Service?Content We have Oracle Service Cloud (Right now)environment, and would like to configure Oracle field service as well. Please let us know how to configure Oracle Field S…
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New Field Addition UPDATE in Notifications in Oracle Field Service CloudContent Hi All, Oracle Field Service Cloud. I want to add a property field in the Notifications Configuration-> Notification -> Activity -> Update Activity (New Field) T…User_2025-02-03-17-18-39-270 19 views 0 comments 0 points Most recent by User_2025-02-03-17-18-39-270
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Travel time alternativesContent Hi, This is a question around travel time computation within OFSC. OFSC offers predictive travel and google maps integration for travel time computation however …
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Using the list of Technicians to populate a combo boxContent I’m looking for a property that contains a list of technicians that I can add to a mobile form. Or, I would like to create a custom property that uses the techni…
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Data import from legacy applicationContent Hi, The requirement is to import resource hierarchy from legacy application to OFSC. Is any data import utility available for this? Thanks Version Field Service …
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Move activities between techniciansContent Does OFSC supports movement of activities between technicians during routing process? If yes how can this be achieved? Thanks Version Field Service Cloud
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Datasource MappingContent Hi All Has anyone connected SFDC to OFSC datasource and made use of external data source object details in sfdc. I am trying to do same, unfortunately do not kno…User_2025-02-03-19-33-14-904 38 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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Drip feed assignment capability in OFSCContent Hi All, Just wanted to understand whether drip feed assignment capability exist in OFSC? Thanks Shilpa Version Field Service Cloud
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How to activate routing plan for a bucket ?Content How to activate routing plan for a bucket ? Edited by eleep to have a more specific subject title.
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OFSC vs Oracle Service cloudContent How Oracle Field Service Cloud differs from Oracle Service Cloud?
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ETA WorkforceContent Hi All Has anyone work with ETAWorkforce app. if yes please let me know the configuration details. i keep getting error unable to connect to TOAUser_2025-02-03-19-33-14-904 47 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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SOAP get_activity API gives blank responseContent Hi, I am trying to hit get_activity with a valid activity id but still it gives blank response. Request: 2016-09-29T12:45:31+05:30…User_2025-02-03-19-27-40-011 27 views 2 comments 0 points Most recent by User_2025-02-03-19-27-40-011
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SOAP Ui to OFSCContent Hi All I am trying to create activity by using soap ui. I am getting the following error 17 Can't create activity: 65574: insert_appointment: The 'workTypeId' ma…
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OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…User_2025-02-03-19-33-14-904 22 views 6 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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How to generate auth_string tag using SHA256Content Hello, I am generating auth_string using below procedure: SHA256("2016-09-27T19:01:31+0530" + SHA256( "password" + SHA256("soap"))) soap --> 736BC2D4E0945110E88F…
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OFSC SalesForce IntegrationContent Hi All I am trying to integrate OFSC with SFDC. When i create activity in Salesforce then activity flows into OFSC. However when the activity is updated in OFSC …