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Field Service
Discussion List
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bulk deletion of activities using Rest APIContent Is bulk deletion of activities possible in OFSC using Rest API?User_2025-02-03-19-43-37-445 24 views 2 comments 0 points Most recent by User_2025-02-03-19-43-37-445 -
Can we upload work schedules in bulk in OFSCContent Hi, Is it possible to upload work schedules into OFSC and assign them to resources? Thank You Version OFSC 17.2User_2025-01-31-22-24-47-317 34 views 7 comments 0 points Most recent by User_2025-01-29-00-17-24-665
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Show Near By Reosurces DisplayContent Dear Experts, Is it possible to display resources by selecting Show Nearby Resources in the filter of Map View if we are not using collaboration module? We are n… -
Technician time cardContent Hi All, We are trying to provide an extract where we can provide technician/contractor times are being captured to payroll system. We need to identify which time…User_2025-01-29-17-52-39-333 27 views 3 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Can you block subsequent messages when using Add launch?Content I'm trying to block any subsequent messages when using Add launch. Resource changed? is only used for Move/Reschedule I think Previous Message Status could work,…
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Daily Extract of current dayContent Hi, Is it possible to take a daily extract of current day using REST API.User_2025-02-03-19-43-37-445 24 views 5 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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To check availability of resources for the next weekContent Hi, We are currently working on a use case, which is as follows . The resources are routed for upcoming week beforehand, is there any possible way where we could…User_2025-02-03-22-01-17-623 27 views 4 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Navigating to a new screen on custom actionContent Hi, I created a custom action link called 'Add Internal Activity'. I can see this new action link from dispatch screen as well. But when i click on this Add Inte…User_2025-01-31-22-24-47-317 28 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Export data in OFSC using REST or SOAP apiContent HI, Is there a way to export data in OFSC using REST API or SOAP API.User_2025-02-03-18-07-41-009 43 views 6 comments 0 points Most recent by User_2025-02-03-18-07-41-009
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Change landing page in OFSCContent Hi, Currently, when we login to OFSC we can see the dispatch screen in time view mode. Is it possible to change such that when user logs in , dispatch screen in …User_2025-01-31-22-24-47-317 26 views 0 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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Viewing Unassigned activitiesContent Hi, Is it possible to view unassigned activities in Time view? Now,we can see the unassigned tasks in list view but not in time view. Please suggest. Version OFS…User_2025-01-31-22-24-47-317 37 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
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Properties not getting displayed in Mobility screenContent Hi All, I have added some custom properties on "Edit/View Activity" mobility screen and set the visibilty as mandatory. Those properties are not getting displaye…
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CPQ within TOA MobilityContent Hi, I am facing an unique challenge while integrating CPQ within TOA. I was able to write a custom PHP application which ensures auto login of CPQ within TOA ifr…User_2025-01-29-17-52-39-333 30 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
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Perform Re-optimization in RoutingContent Hi All, Requirement is to pick up activities in technician’s queue and perform re-optimization but ignore the next activity. Help needed on how to enable the rou…User_2025-02-03-19-54-29-798 30 views 0 comments 0 points Most recent by User_2025-02-03-19-54-29-798
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Regarding Certification ProgramContent Can someone guide me about Field Service Cloud Certification program and through related material or practice tests to crack the exam Version OFSC 2017 august re…
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Invoke external URL from OFSCContent Hi,We have a requirement to invoke right now URL from OFSC. Can someone provide some guidance.Thanks,Version OFSC 17.2User_2025-01-31-22-24-47-317 34 views 3 comments 0 points Most recent by User_2025-02-03-19-51-40-332
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TOA / OFSC screen embedding in Service cloud browser ControlContent Hi All, Has anyone successfully implemented launching TOA within Rightnow workspace tab? I have added OFSC url : https://Login.etadirect.com in Service cloud WS … -
Reporting Stopped Error in Resource TreeContent Hi , All of sudden while creating the activites in OFSC, we observed an error "Reporting Stopped Error' in resource tree. Can someone suggest why this happens an…User_2025-01-31-22-24-47-317 43 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Unable to display Custom properties in message scenariosContent Hi , We are able to send notifications via email to technicians when an activity is assigned. However, in the message pattern, we are not able to send some custo…User_2025-01-31-22-24-47-317 26 views 2 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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Can you Order Message Scenario "Block" elements?Content Hi, I'm using different inventory blocks in message scenarios and I'm wondering if you can change the order the elements are "generated" in. I.e. By default they…User_2025-02-01-07-02-40-559 30 views 2 comments 0 points Most recent by User_2025-02-01-07-02-40-559
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How to view the Resource calendars for more than a month in OFSC Dispatch screenContent Hi, Currently, We can see the resource calendar only for a week in Dispatch Screen (Dispatch --> Daily). Is there any way to view resource calendar for a month o…User_2025-01-31-22-24-47-317 27 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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List activities for a specific period in OFSCContent Hi, In OFSC, In dispatch screen we can currently view the available activities on a particular selected date. Is there any option to view activities for a specif…User_2025-01-31-22-24-47-317 31 views 3 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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Keeping nearby activities near with visit bundling keysContent Hello, I have enabled visit bundling keys in my organization and setup a property (called "Work Place") using it as a key. The goal should be, when activities ar…User_2025-02-03-19-24-04-752 35 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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2 on-call shifts on a single dayContent Hi, I am trying to add 2 on-call shifts on a single day which OFSC is not allowing. Tried to add an "On-Call" shift and then add "working time" of type "On-Call"…User_2025-02-03-19-54-29-798 24 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Notifying the System after the activities are routedContent Hi , We are currently working on development of Mobile Application for field agents as a replacement for Mobility Module(Mobility being https based web applicati…User_2025-02-03-22-01-17-623 16 views 6 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Is it possible to assign a single complex task to multiple technicians in OFSC?Version OFSC 17.2Code Snippet Hi,Is it possible to assign a single complex task to multiple technicians in OFSC? If so, please guide.
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Usage of Offline SynchronizationContent Hi , It would be helpful if someone could explain us the usage of Offline Synchronization . Please do share any documentation regarding it . Regards, Prashant Si…User_2025-02-03-22-01-17-623 28 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Usage of Filters in OFSCContent Hi, Currently we are using Filters in Routing for distinguishing the activities between various activity types. It would be helpful if someone could help us unde…User_2025-02-03-22-01-17-623 38 views 4 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Visibility on linked activitiesContent Hello everyone, A customer would like to highlight the activities that are related in the GANTT or LIST view. I was thinking about creating a filter that could f… -
Sort Activities based on date propertyVersion 17.2Code Snippet Hi,We added a date field( i.e., Due Date) to the list view columns in the display-->activity screen. Is there any possibility to sort activities…User_2025-01-31-22-24-47-317 28 views 3 comments 0 points Most recent by User_2025-01-31-22-24-47-317