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Field Service
Discussion List
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How to generate auth_string tag using SHA256Content Hello, I am generating auth_string using below procedure: SHA256("2016-09-27T19:01:31+0530" + SHA256( "password" + SHA256("soap"))) soap --> 736BC2D4E0945110E88F… -
OFSC SalesForce IntegrationContent Hi All I am trying to integrate OFSC with SFDC. When i create activity in Salesforce then activity flows into OFSC. However when the activity is updated in OFSC …
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OFSC Inbound API (SOAP transactions)Content Hello, Does anyone worked on OFSC Inbound API's (SOAP transactions)? We tried to use OFSC activity WSDL and create activity through SOAP UI. For some reason its …
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Resource WorkZone Mismatch ErrorContent Hi, When I try to move activity on Core Manage Interface via drag and drop I am getting "Resource workzone mismatch" error. The 2 resources have the same work zo… -
'Create Activity' API call from siebelContent We are in the process of integrating OFSC with siebel application. Objective of this integration is, whenever an Activity is created in siebel the same should be…User_2025-02-03-19-37-16-153 32 views 0 comments 0 points Most recent by User_2025-02-03-19-37-16-153
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Stop booking activities once quota consumed is 100%Content Hi, I have enabled %stop booking for a time-slot/Capacity Category combination. So once Quota used = Total quota for a time-slot/capacity category combination no… -
How can we get the one way streets to show in Oracle maps ?Content Hello, Google used to provide us with the one ways in versions prior to 16.2. Our dispatcher adjust routes in certain occasions and need to consider one ways to …User_2025-02-03-17-48-08-742 14 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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OFSC integration with OSVCContent Hi everyone, I have successfully integrated OFSC with OSVC. A service agent can create an activity from OSVC, but when I'm updating activity status from OFSC it'…
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How do we upgrade OFS demo site ?Content How do we upgrade OFS demo site available for partners ? -
Does Activity API or Inbound API support dates and times with time zone info?Content Our Work management platform that is made up of multiple products (including OFSC) passes all dates and times in UTC time zone. (E.g. 2016-08-12T08:44:00.000Z) I…
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Configuring Routing ProfileContent Hi All, I was trying to run the routing feature in OFSC on bucket with two activities in pending status. After running the routing plan I get an error 'No provid…User_2025-02-03-19-54-31-936 29 views 4 comments 0 points Most recent by User_2025-01-31-15-52-40-757
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Using REST APIs: Update Workzone from MetadataContent Hello, We are trying to make a process to update our workzones, we can get the workzones using get work zone from METADATA, and this is OK. But the request to up…
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Field Service Accelerator errorContent Hi , The Accelerator for integarating OFSC with OSVC is throwing an error after adding the dll in addin manager.
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Simulation of Routing without affecting live dataContent Is it possible to simulate different planning scenarios and check results without affecting the live data. We need to test different routing and plans and decide…
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Resource API - Get Work zones from only those who have them defined.Content Hi, I'm looking to replicate/copy one resource hierarchy from one system to another. I have extracted the resource information from source system, but I have not…User_2025-02-01-07-02-40-559 11 views 0 comments 0 points Most recent by User_2025-02-01-07-02-40-559
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Plugin API usageContent I was exploring Plugin API documentation : http://documentation.custhelp.com/euf/assets/docs/Field_Service/16.2/pdfs/april2016_new_features.pdf. If a particular …
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You can use the Api's and Mobile OFSC with a single session ..?Content Mr, we welcome the guidance in this query: There is a method or way that allows a user of AD (Active Directory) can register only 1 time and can invoke APIs OFSC…User_2025-02-03-22-04-56-632 40 views 0 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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Maps not showing activity locationContent In the map view of the activity dashboard the location is not getting plotted on the map. I am using Google maps view. The address is correct as the address is t…
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Capacity ReservationContent Hi, Is there any possibility of capacity reservation in OFSC. The requirement is to release capacity in continuous fashion based on the usage. For example, If ca…