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Field Service
Discussion List
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Drip feed assignment capability in OFSCContent Hi All, Just wanted to understand whether drip feed assignment capability exist in OFSC? Thanks Shilpa Version Field Service Cloud -
How to activate routing plan for a bucket ?Content How to activate routing plan for a bucket ? Edited by eleep to have a more specific subject title.
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OFSC vs Oracle Service cloudContent How Oracle Field Service Cloud differs from Oracle Service Cloud? -
ETA WorkforceContent Hi All Has anyone work with ETAWorkforce app. if yes please let me know the configuration details. i keep getting error unable to connect to TOAUser_2025-02-03-19-33-14-904 42 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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Outbound Request from OFSCContent Hi All Is there anyway we can capture the request being sent by OFSC to external system when external system notification is triggered by OFSC.
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SOAP get_activity API gives blank responseContent Hi, I am trying to hit get_activity with a valid activity id but still it gives blank response. Request: 2016-09-29T12:45:31+05:30…User_2025-02-03-19-27-40-011 23 views 2 comments 0 points Most recent by User_2025-02-03-19-27-40-011
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SOAP Ui to OFSCContent Hi All I am trying to create activity by using soap ui. I am getting the following error 17 Can't create activity: 65574: insert_appointment: The 'workTypeId' ma…
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OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…User_2025-02-03-19-33-14-904 15 views 6 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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How to generate auth_string tag using SHA256Content Hello, I am generating auth_string using below procedure: SHA256("2016-09-27T19:01:31+0530" + SHA256( "password" + SHA256("soap"))) soap --> 736BC2D4E0945110E88F…
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OFSC SalesForce IntegrationContent Hi All I am trying to integrate OFSC with SFDC. When i create activity in Salesforce then activity flows into OFSC. However when the activity is updated in OFSC …
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OFSC Inbound API (SOAP transactions)Content Hello, Does anyone worked on OFSC Inbound API's (SOAP transactions)? We tried to use OFSC activity WSDL and create activity through SOAP UI. For some reason its …
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Resource WorkZone Mismatch ErrorContent Hi, When I try to move activity on Core Manage Interface via drag and drop I am getting "Resource workzone mismatch" error. The 2 resources have the same work zo… -
'Create Activity' API call from siebelContent We are in the process of integrating OFSC with siebel application. Objective of this integration is, whenever an Activity is created in siebel the same should be…User_2025-02-03-19-37-16-153 35 views 0 comments 0 points Most recent by User_2025-02-03-19-37-16-153
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Stop booking activities once quota consumed is 100%Content Hi, I have enabled %stop booking for a time-slot/Capacity Category combination. So once Quota used = Total quota for a time-slot/capacity category combination no…
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How can we get the one way streets to show in Oracle maps ?Content Hello, Google used to provide us with the one ways in versions prior to 16.2. Our dispatcher adjust routes in certain occasions and need to consider one ways to …User_2025-02-03-17-48-08-742 14 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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OFSC integration with OSVCContent Hi everyone, I have successfully integrated OFSC with OSVC. A service agent can create an activity from OSVC, but when I'm updating activity status from OFSC it'…
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How do we upgrade OFS demo site ?Content How do we upgrade OFS demo site available for partners ? -
Does Activity API or Inbound API support dates and times with time zone info?Content Our Work management platform that is made up of multiple products (including OFSC) passes all dates and times in UTC time zone. (E.g. 2016-08-12T08:44:00.000Z) I…
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Oracle field service cloud and Siebel integrationContent Hi, I am trying to make the outbound from TOA to Siebel on premise to work but the TOA outbound configuration expects a '.com' public domain for the external sys…
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Configuring Routing ProfileContent Hi All, I was trying to run the routing feature in OFSC on bucket with two activities in pending status. After running the routing plan I get an error 'No provid…User_2025-02-03-19-54-31-936 29 views 4 comments 0 points Most recent by User_2025-01-31-15-52-40-757
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Using REST APIs: Update Workzone from MetadataContent Hello, We are trying to make a process to update our workzones, we can get the workzones using get work zone from METADATA, and this is OK. But the request to up…
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Field Service Accelerator errorContent Hi , The Accelerator for integarating OFSC with OSVC is throwing an error after adding the dll in addin manager.
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Simulation of Routing without affecting live dataContent Is it possible to simulate different planning scenarios and check results without affecting the live data. We need to test different routing and plans and decide…
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Why we need oracle field service?Content Hi All, Can anyone clarifies why we need oracle field service as we already have oracle service cloud? I want to understand the customer can raise an issue and s…
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Resource API - Get Work zones from only those who have them defined.Content Hi, I'm looking to replicate/copy one resource hierarchy from one system to another. I have extracted the resource information from source system, but I have not…User_2025-02-01-07-02-40-559 13 views 0 comments 0 points Most recent by User_2025-02-01-07-02-40-559
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Plugin API usageContent I was exploring Plugin API documentation : http://documentation.custhelp.com/euf/assets/docs/Field_Service/16.2/pdfs/april2016_new_features.pdf. If a particular …
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You can use the Api's and Mobile OFSC with a single session ..?Content Mr, we welcome the guidance in this query: There is a method or way that allows a user of AD (Active Directory) can register only 1 time and can invoke APIs OFSC…User_2025-02-03-22-04-56-632 40 views 0 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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Maps not showing activity locationContent In the map view of the activity dashboard the location is not getting plotted on the map. I am using Google maps view. The address is correct as the address is t…
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Capacity ReservationContent Hi, Is there any possibility of capacity reservation in OFSC. The requirement is to release capacity in continuous fashion based on the usage. For example, If ca…
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Using Outbound Configuration for Flawless IntegrationContent Leveraging Oracle Field Service Cloud’s Outbound Configuration Tools When Responding to Changing Integration Requirements Oracle Field Service Cloud (OFSC) drive…