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Field Service
Discussion List
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Learned duration with stats package in same timeContent Hello From OFSC 16.8, it's possible to start the "Learned duration" (set the duration of activities from learned duration) only for one activity type. Before 16.… -
Access OFSC activity details page from CRM applicationContent Hi All, I am trying to access particular activity details page from CRM application. OFSC application is shown in an iframe within CRM application. Intention is …
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Not able to find Oracle Tap application for Mobile agent app on App Store of iTunesContent Not able to find Oracle Tap application for Service Cloud - Mobile agent app on App Store of iTunes Please help. Regards, Ketan Chaudhari -
Mobile Extension FrameworkContent Hi All, Any idea about Mobile Extension Framework and how is it associated with OFSC. With 17.2, Oracle has suggested our customer that customized plugins and ex…
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Potential Issue with Outbound NamespaceContent Hi, if i see the documentation and the WSDL of the Outbound API thenamespace of the request is defined as xmlns:urn="urn:toatech:agent" When I tested the outboun… -
How to disable "Change Password", "My Display" for a certain User Type on Manage screenContent Hi All, I want to disable "Change Password", "My Display" , "Logout" options for certain User Types using Manage Screens. As shown in the attachment, I want to h…
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Integration: creating one activiy with attachmentsContent Does OFSC integration supports create activities with attachments? Thanks Version Field Service Cloud
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OFSC Page Url in IFrame and Single SignOn API Integration OptionsContent Hi OFSC Team, We need to open OFSC Page URL in context of the existing web application either via IFRAME option or launch it in separate window. Please let me kn…User_2025-02-03-19-25-48-886 22 views 2 comments 0 points Most recent by User_2025-02-03-19-25-48-886
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Opening Native application from OFSCContent Hi , I am trying to configure OFSC to open an application which is installed in my mobile. As per the doc it ask to enter the URL to achieve the same. Please let…User_2025-02-03-19-33-14-904 26 views 3 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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XSL Transformation for dataContent Hi, I need to show data(history of data) on screen and for that just practice, I have two files xml (data file) and xsl for data to be view in html. Can anyone h…User_2025-02-03-19-51-40-332 43 views 11 comments 0 points Most recent by User_2025-02-03-21-33-18-276
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Event SubscriptionContent Hi, if I use Event subscription from the REST API's for e.g activity moved, using the GET method I will get a list of attributes back from OFS (see code Block). …
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Start time mismatchContent Hi, I am getting a error as Start time mismatch. Has anyone got this error before. I am unable to find the reason for this error. Attaching the image for the sam… -
Routing is not working properlyContent Hi, I created a bucket and three groups in it which contains single resource in each group. Configured work zones for three groups and when I configured a routin…User_2025-02-03-19-51-40-332 35 views 4 comments 0 points Most recent by User_2025-02-03-19-51-40-332
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Single Sign on in OFSCContent Hi, Has anyone had any prior experience with implementing single sign on in OFSC with login request coming in from an oracle/non oracle CRM system. As a login po…
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Creation of new Task StatusContent Hi, Currently there is fixed task workflow for TOA. Is there any plans to create an option where new task statuses can be created like other field service produc…User_2025-02-03-20-51-50-406 36 views 4 comments 0 points Most recent by User_2025-07-18-13-09-13-687
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Customer Communication Cloud ModuleContent Hi, Has anyone used this Customer Communication Cloud module and do manuals exist for it? If so, how do I find / get them? I have a client who is interested in t…
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Open a URL in a new tabContent Hi all, I have a requirement in which i have a 'hit URL' plugin which opens up a URL when a user hits this button. The issue i am facing here is that when the us…
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What is best way to download .zip Daily extract files?Content Hello, I would like to ask... What is best way to download .zip Daily extract files(REST API - OFSC) ? We need some automatic tool for downloading .zip Daily ext…User_2025-02-03-17-03-13-910 20 views 10 comments 0 points Most recent by User_2025-02-03-20-04-02-291
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Custom Date PropertyContent Hi, Is it possible to create custom date & time property in "mm-dd-yyyy hh:mm:ss" format in Oracle Field Service Cloud I tried using regular expression but didn'…
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Populating location information from GPS on the activityContent Hi All, We have a requirement where location GPS information needs to automatically populated on the activity when a field technician is creating an activity fro…User_2025-02-03-19-24-48-785 28 views 2 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Can customer use TOA Rel Feb 2017 internal plug-ins or are those only for Oracle product...Content http://docs.oracle.com/cloud/latest/fieldservicecs_gs/FAADU/FAADU.pdf page 8. Internal plug-ins affect the behavior of the Oracle Field Service Cloud platform an…
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TOA Accelerator Add-in compiling issueContent I have started integrating OSvC with OFSC using Oracle TOA Accelerator. I have followed steps given in this document and downloaded the code from this source. I … -
Populating Work Zone ShapesContent Hi, We are trying to populate Work Zone Shapes via APIs. To perform this task we are using Metadata/WorkZone API with the following endpoint : /rest/ofscMetadata…User_2025-01-31-15-52-40-757 23 views 0 comments 0 points Most recent by User_2025-01-31-15-52-40-757
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Send SMS to technician using OFSCContent Hi All, What configuration do we have to do to enable sending sms to technician as part of notifications/actions? Is it sufficient to just update the technician'…
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Setting a value of a field based upon value of another fieldContent I was wondering if there are rules or something in OFSC that would set the value of an enum dropdown field based upon the value of another enum dropdown field. A…
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Using OFS in an iframeContent Need help from OFS experts on this forum. Has anyone used OFS in an iframe within a different application? We are exploring this and would appreciate any help th…
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Travel Time and Home ZonesContent We are using the Start, End and Home Zone support for our resources in addition to Work Zones. The questions is that we have set the Home Zone radius to be no mo…
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Oracle Field Service Cloud Integration with EBSContent Current System Info: We are using Oracle EBS 12.1.3 version. We have weblogic basic addition installed (on to middleware) and on top of that we have discoverer f…
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Barcode scanning featureContent 1) Do we have barcode scanning feature - to scan barcode for inventory in Oracle Field Service Mobility ? 2) If so, how do we access / use the feature using the …
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Home Zone Center vs Start/End Location - Who Wins?Content Understanding the benefits/features of each method, which of these two methods takes priority if all are filled in? How about if you want to use one as a "perman…User_2025-02-03-19-15-07-022 28 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185