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Field Service
Discussion List
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OFSC Setup Docs & Solution design docSummary OFSC Setup Docs & Solution design docContent Hi All, Some of you were searching for setup doc and solution design template. I have attached 3 docs with this post… -
Service Request in OFSCSummary What is a Service request OFSC?Content Hi Community, I have few questions regarding Service Request in OFSC, 1. What is difference between Service request in eng… -
Linked Jobs in Multiple TimeZonesSummary Linked Jobs in Multiple TimeZonesContent Hi All, Has anyone worked on linked templates (start - after, simultaneous) where the second resource is in different ti… -
File Attachment is possible ???Content Hi , I want attach document like PDF,Excell is this possible???... Already "upload "is there but it accept only picture. Use Case: Supervisor need to send pdf fi…User_2025-02-05-09-04-44-172 60 views 2 comments 1 point Most recent by User_2025-02-05-09-04-44-172
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cancel_activitySummary Attempting to use the Cancel Action, but getting 'WRONG_CONFIGURATION - UNKNOWN LABEL"Content Trying to setup a Message Scenario to Cancel any 'Pending' Activiti…User_2025-02-06-07-21-39-041 38 views 2 comments 1 point Most recent by User_2025-02-05-08-58-21-980
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Configure several default values in an enumeration type fieldContent Hi everyone Does anyone know if more than one predefined value can be set in an enumeration type field? I need to show a read-only default value according to the…User_2025-02-03-18-02-46-942 49 views 3 comments 1 point Most recent by User_2025-02-03-18-02-46-942
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How to get the history of an activity via API'sSummary How to get the history of an activity via API'sContent Hi OFSC Guru's Is there any History API through which i can request the history of any activity. Thank you… -
Upload shapefile that is stored in local hostSummary Upload shapefile not accessible from a public networkContent Hi Is is possible to upload a shapefile that is stored locally in my laptop? From documentation it s…
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There are no resolved addresses in the routeContent Hi, I have set some data in Address to show the map in Core Manage - Activity Screen. But I got the below message. In mobility also the location is not flagged. … -
Use "address" as bundling key and create bundling key only automated-routingSummary We want to create a routing profile that will add more weight to bundling than address coordinateContent I have seen a few similar posts in the past, but not any…User_2025-02-04-12-26-21-727 35 views 2 comments 1 point Most recent by User_2025-02-04-12-26-21-727
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Routing / Dispatch not visibleContent Hi, I have setup the Visibility in User Types screen for Routing since by default is not there. Still it is not visible and I am using admin user. Do we need to …
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Azure MDM setup for OFSC Mobile appSummary how to show instance name/s as dropdown option/s on OFSC Mobile app(iOS App)Content We are trying to improve the overall deployment to Technicians by using the s…
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move orders so that they are not considered by routingSummary It will be possible to move orders to a type of resource that routing does not consider.Content Our client handles suspended orders that can go several days with… -
message to confirm the selected order dataSummary message to confirm the selected order dataContent Hi !! Our client at the time of selecting the next work order, needs to be able to confirm through a message or…
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Default refresh rateSummary Default refresh rate for all usersContent Please can I set default refresh rate for all the users or each user has to do it by his own? Please review attached sc… -
Implications of Overnight work settings in business rulesSummary what are the implications of Overnight work for setting value of 23 hours?Content Our requirement is that technicians should be able to close/End their activitie…
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Digital signature custom formSummary Sending Digital signature custom form to CustomerContent Hi Experts, We have a requirement where the user wants to send a custom form to the customer on email. C… -
Restricting Field Technicians to Access Core ManageSummary Can we restrict field operators to not login/use core manage application?Content Our requirement is not allow field resources to login and use core manage applic…
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Forcing 2 Decimal Places on a String Property in MobilitySummary A field called "subtotal_markup_parts" has a regex configured, but the values are not constrained once the field is calculatedContent Hello, The customer has a s…
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PAS: Steps to send and receive feedbackSummary Steps to send survey to customer and record feedbackContent I created a survey with a sample question. I need to send this survey to customer via email once the …
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Suggestions to assign 50 orders daily.Summary Is there an order counter to enable?Content Good afternoon, By business policies, the client needs to be assigned 50 orders daily to their technicians. Is there …
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Idea Submitted: Mass Activities for External WorkSummary Mass Activities for External Work and Creation in Bucket : Idea SubmittedContent Experts, I have submitted an idea for Mass Activities to be allowed for external…
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How to display enumeration value name in Default Value fieldContent I can only seem to display the enumeration label when using the Default Falue field. For example I have an enumeration entry of 'Out of Gas[OUT_OF_GAS]' against …
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List of Users (Technicians, Supervisors etc)Summary how to view all list of users in the systemContent If I want to see all list of users including field technicians, supervisors, area managers etc how and from wh…
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License DependencyContent Hi, In OFSC how does the license depend on? Is it by the number of users we create in the OFSC application. Thanks, DilipUser_2025-02-03-20-16-47-345 31 views 2 comments 1 point Most recent by Dmytro Shurkov-Support-Oracle
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How to deal with the Daylight Saving TimeSummary How to deal with the Daylight Saving Time in OFSCContent Hi Community, How to execute or deal with the Daylight Saving Time on OFSC, is there any timezone we nee…
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Travel DistanceSummary Calculation of Distance Travelled by a Field Technician throughout the day.Content Hi, Is there any parameter or API available which provides information about t…
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Usage of Bundling KeySummary Using Bundling Key to Assign Activities to a single resource based on Custom ParameterContent Hello Experts, Hope you all are going great. We are currently worki…User_2025-02-03-22-01-17-623 33 views 0 comments 1 point Most recent by User_2025-02-03-22-01-17-623
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Integration with external systemContent Hi Gurus, During integration with other application without ICS, we can use a middleware like JBOSS or write CPM in OSvC. By calling the REST API from the extern…
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Checklist of done and undone activitiesContent Hi all, I am setting some complex activities to show a checklist in mobility so that the technician can check what he was able to do and what not. That checklist…