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Fusion Service
Discussion List
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Incorporate Back job within specific range of usage to be charged on technician not customerWe have a specific business requirement in Oracle Fusion related to a process we refer to as "Back Job." This process is designed to address scenarios where a customer c… -
Bill to and return from customers are different in Part Detail screen for creating RMASummary: We are having requirement where return and bill to customers are different in Part Detail screen when we create line items for RMA. But when RMA gets created at… -
HIDear Community, Need some advice regarding the ADFDI software.. My company uses the Oracle ADF Desktop Integration Add-in for Excel , We are currently on version 5.1.5.2… -
How to submit the Load Interface File for Import scheduled process using Rest APII need to submit the Load Interface File for Import process using REST API. The API to submit scheduled process is https://docs.oracle.com/en/cloud/saas/applications-com… -
Schedule Custom Groovy Object Functions process completed successfully but no effect on setAttributeSummary: Schedule Custom Groovy Object Functions" Is Not Working, Process Completes Successfully But See No Effect Of It For setAttribute() Function Inside It Content (p… -
We want to create custom role for Manage Terms and Conditions Task comes under Setup and MaintenanceHi Team, We want to create custom role for "Manage Terms and Conditions" Task comes under Setup and Maintenance. Kindly help us to create custom role. Regards
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how to eliminate the field to get capture from business event in OIC.how to eliminate the field to get capture from business event in OIC
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Comments History for Approval RulesHi Oracle Expert, Could please advise if there is a way to download the log file for Comments history after updating the approval rules? Thanks.
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How to add information on the window associated to the Primary Contact field (when creating SR)Summary: Hello. We have a business requirement to add one more field information to be visible in the preview window of Primary Contact associated to an Account, when cr…
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Audit report to review the history of the contact (even deleted contacts)We have noticed that a couple of customers are missing the contact that was created under the Communication tab from both account and site level in Production instance. …
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NGS - How to autopopulate fields from rest call?Summary: We are creating debrief from workorder object. when we click create debrief from work order it is defaulting some fields from work order. for defaulting fields …
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ASN/ASBN Creation Notification to PO ApproverCould you please let me know, how to setup a Notification to be sent for the PO Approvers when an ASN/ASBN is created. Currently only Buyer receives the Notification, Cu…
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1Typing an existing Ticket reference IHD-0000xxxxxx in a message should create a dynamic linkSummary: Currently in HD when we create messages or copy an existing SR e.g. typed 'this is similar to SR number xxxxx' there is not referencing automatically, we want t…
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Expression (For multiple fields) using GroovyHi All, I have a requirement to build expression using multiple fields ? For Example, In Service Request Object i need to query by Creation Date, Status & Priority How c…
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How to Migrate the Translated Lookup values from one instance to other?Hi Team, We have created the customer lookup which has 2500 records, we translated those values using the translate icon, and after translating the values we can see in … -
Data Masking not equal on EBS and Fusion CloudDear Oracle Community , We know that suppliers are not covered as entity, but it's also not clear if what is reported above is applied also to customers and to what exte…
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How to prepoulate value in additional email address while composing responseSummary: Hello , We have a requirment when we are sening response message from SR>Messages, we want set to address with a custom filed in SR which stores email id.could …
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How to delete expired SSO certificate?In our single sign on configuration page(Security console), we see two expired identity service provider(certificates) with Enable Flag= Yes, we would like to know how w…
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Restrict to admin access on target test system pre P2T refreshSummary: Any way to lock down the target system pre P2T so that post P2T only admins can login to complete post P2T steps. This is to ensure users dont login into a test…
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How to Bypass the SSO Login for External customers to login in Bill Management Portal.How to Bypass the SSO Login for External customers to login in Bill Management Portal. Please go through the Doc : How to Bypass Federation SSO For Supplier Portal ( Doc…
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CyberSource payment gateway in b2b service request redwoodSummary: Hello, We have a requirement to integrate a 3rd party payment gateway for pre-authorizing credit cards and processing payments on our B2B service. The chosen pa… -
What is the purpose of 'Due Date' under an action added to a Help Desk request?Summary: What is the purpose of 'Due Date' under an action added to a Help Desk request? Content (please ensure you mask any confidential information): I created an acti…
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Does anyone know how to modify the values for the profile SVC_ATTACHMENT_UI?Summary: How do we modify the value of the profile SVC_ATTACHMENT_UI? Content (please ensure you mask any confidential information): Our client wants to change the displ…
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Applicability of SFTP Directory functionality in fusionSummary: We are looking forward to availability of a functionality. For the payments made, Payment Status Report (PSR) from banker should be forwarded to an inbox direct…
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REST API/Webservice to update Service Request Part Requirment Service ChargesHi All, Using REST API with PATCH operation, we can update the specific Service Request's part requirement line however we couldn't find any REST API for updating the Se…
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Inbound Email - Service RequestHi, When we send inbound email, system creates Service Request, sends acknowledge email to primary contact. When primary contact replies to the email, it is not getting …
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How to show Install Base Asset (SCM Object) in Service Request (CX) as Sub tabHi, We have a requirement to show Install base asset as sub tab in Service Request. Service Request resides in CX application, while install base asset in SCM applicatio…
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How i can create a flex field depending on a value in a flexfield ?How i can create a flex field depending on a value in a flexfield ? I created a flex field that has values ( internal & External ) ...we want if the user chooses the int…
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Requirement to reopen the resolved SR when there is any customer entry to it.Summary: We have a requirement to reopen the resolved SR when there is any customer entry to it. We have created new status value, i.e., Reopened. We have also created t…
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Can we control the visibility of Install Base Assets based on Logged-In User's Country or BUSummary: Need to control the visibility of Assets in the Install Base Assets under Fusion Service Functional Area Content (please ensure you mask any confidential inform…