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Fusion Service
Discussion List
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Is there any report in audit logs where we can trace when an admin user do Queue rule deletionIs there any report in audit logs where we can trace when an admin user do Queue rule deletion through Set up & Maintenance. -
Create a new Action Plan TemplateSummary: Creating a new action plan template in Fusion Service is done through 'Manage Action Plan Templates' task from Setup and Maintenance. However, the user is not A…
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How to create a web Application through sandboxSummary: how can i create a web application in the below screenshot Content (please ensure you mask any confidential information): Version (include the version you are u…
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How to link an Installed base asset to an SR in Redwood UI?Summary: We're doing a new implementation of Fusion Service for a client, and are trying to link Installed Base Assets to an SR in Redwood UI. I've displayed the lookup …
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Work Order TypeHi, I have a requirement to default work order type, Please let me know how to retrieve WoTypeId field for work order type ? Thanks, Ravi S
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If a User schedules a process in Paas, can I see it with another User in Saas?I have a requirement that an administrator user schedules a process in Paas, but other Users need to see it in Saas, is it possible? which role or privilege Do I need?
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Query on Data Masking for Descriptive Flexfields (DFFs) in Oracle Fusion CloudHello Community, I am part of a project team working on implementing Oracle Fusion Cloud, and we are in the process of defining the full list of data, including personal…
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How to get the related SRs(using OOTB relationship tab) in groovy?Created a Relationship of type "Related To" from a Service Request to another Service Request from the subtab Relationship in Service Request object. We are able to find…
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Deleting a reply message in a ThreadSummary: Business Users have presented a use case where they will occasionally will need to delete reply to response messages. Content: I have noted the new SVC_EDIT_SR_… -
How to create foldout panels for displaying Assets, Subscriptions, and CoveragesIn response to frequent requests, this article is specially crafted to aid system implementors. It focuses on a specific use case involving the display of installed base… -
Only Effective Manager can raise SR for ResourceSummary: Prevent a previously mapped manager to raise a service request for a resource In SR, a Payee DCL is getting records from a Custom Object. The Payee custom objec…
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Execute Warranty Work order if under Pre-approved supplier limitWe want to execute the warranty work order if warranty estimates within the pre-approved supplier limit. -
View Coverage details on service to determine entitlementWe want to view coverage details on the service request to determine the entitlement available for the customer asset, the information will bring be synced from the cove…
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Restrict accident work order execution without insurance approvalWe want to create workflow in Fusion service that when work order is created with type of accident and have amount exceeds the pre approved insurance limit , the work or…
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Approval Mechanism for service request before Maintenance Work OrderWe want to configure Approval mechanism for Service request so that before creating maintenance work order from service request there should be a approval, is that possi…
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UCM utility for IntegrationsSummary: License requirements for using UCM utility for developing Integrations with Oracle Cloud UCM Content (please ensure you mask any confidential information): We h…
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All Subscription Coverages of Install Base AssetSummary: All Subscription Coverages of Install Base Asset Content (please ensure you mask any confidential information): In Install Base asset page, there is a sub-secti…
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Fusion Licencing are there any reports to help usORACLE don’t provide users vs licences vs roles reports - do they? closest Ive got is this - since deleted - Document 2512770.1 Hera Licensing Monitoring & Optimization …
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we are looking for mechanism or process to delete files from content server in Production ?Hi Team, For one of our requirement, we are generating 100+ files on content server via BI Report. we are looking for mechanism or process to delete files from content s…
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Is there a document available to provide details about the Authoring Classic in Knowledge?Summary: I would like to know if there is any document available explaining the features of Authoring Classic and Authoring under Knowledge. Content (please ensure you m…
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is it possible to change the domain URL in Fusion For OICSummary: we were trying to call the Oracle Process Cloud service my tasks page in the Dev 9 fusion through sandbox when we are invoking that URL by default its invoking …
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how can we configure multiple outbound email channels for sending outbound messages from B2BServiceSummary: how can we configure multiple outbound email channels for sending outbound messages from B2BService . Scenario is if the response is from a different Service Re…
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24A Fusion Service Extensibility FeaturesOverview This post discusses the Fusion Service Center Extensibility 24A release highlights, including the ability to create new pages using Service Request Edit Field F…
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How UI Events Framework supports in the new Service Contact PageIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how UI Events Framework supports in the new Service Contact Page. For mo…
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How to leverage UEF client-side library to implicitly create interactionsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to leverage UEF client-side library to implicitly create interaction…
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How to create custom insight cards with UI Events FrameworkIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create custom insight cards with UI Events Framework. Problem Sta…
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How to create new pages leveraging the Service Request Edit Field FragmentsIn this article, I will address the 24A Fusion Service Center Extensibility Feature, focusing on how to create new pages using the Service Request Edit Field Fragments. …
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Pricing Strategy when End Customer and Bill to customer are different in Part DetailSummary: Hi All, When we have different end and bill to customers in Part Detail. Which customer pricing strategy gets triggered for that particular item? Content (pleas… -
while opening work order next Generation got error Error: User has no access to viewwhile opening work order next Generation got error Error: User has no access to view any of the requested Entity
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How to increase Characters limit of Problem description field in Service request.Summary our requirement is to increase the characters limit (more than 1000 characters) for Problem description field in service request object. Content (please ensure y…