To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Intelligent Advisor for Fusion Service
Discussion List
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Write rules which refers back to its own conditional branchSummary Is there any way to write rules which refers back to its own conditional branchContent Hi, We are trying to write decision based rules in OPA. Is there a way we … -
How to setup indian currency format in OPMSummary How to setup indian currency format in OPMContent How to setup indian currency format in OPM. 12,12,12,123
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Ability to move the saved form from channel to channel (“multichannel”) – e.g. start online and callSummary Ability to move the saved form from channel to channel (“multichannel”) – e.g. start online and call center be able to finish itContent Does OPA has Ability to m… -
How to Connect OPA to Service CloudSummary OPA Documentation says they can be connected manually via the self service configuration assistant but doesn't show howContent I currently have two OPA sites, on…User_2025-02-05-02-13-35-681 59 views 3 comments 1 point Most recent by User_2025-02-05-02-13-35-681 -
OEC 20A New Intelligent Advisor subtab doesn't workSummary OEC 20A New Intelligent Advisor subtab doesn't workContent Hi, We are trying to use the new OPA sub tab introduced in OEC20A…
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Custom styling for containerSummary Is it possible to provide custom styling for a container?Content Hi there Not sure if this is documented by exclusion, but I am trying to find a way to customise…
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OPA Mobile App functionSummary Submit function isn't advancing to last screenContent Hello, The OPA Mobile app doesn't seem to advance to the last screen in the interview (the one marked as al…
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Standard Configuration List in OPASummary Standard Configuration List in OPAContent Hi Folks, Can anyone share the list of standard tasks or configurations to be done on OPA? Thanks Thiyag
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Interview extension built in VBCSSummary Can a Oracle Visual Builder application be used for Interview ExtensionContent A customer has a requirement to select a location via a custom control - not a map…User_2025-02-05-08-19-42-464 125 views 1 comment 1 point Most recent by User_2025-02-05-08-19-42-464
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Secondary Contacts for an IncidentSummary How do I add secondary contacts through OPA?Content Hi! Nearly all my OPA models collect additional contacts related to the form being completed. For example, th…User_2025-10-31-01-08-51-703 60 views 6 comments 1 point Most recent by User_2025-10-31-01-08-51-703
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Timing of OPA Mobile App release with older version modelsSummary Will a new version OPA Mobile app run older version OPA mobile models?Content Hello, Once a new OPA Mobile app has been released for a version, if a mobile user …
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How to pass the name of the policy model to the field of the custom object of the service cloudSummary How to pass the name of the policy model to the field of the custom object of the service cloudContent Can I map the name of the OPA policy model to the field of…User_2025-02-03-17-09-41-471 41 views 4 comments 1 point Most recent by User_2025-02-03-17-09-41-471
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record all customer choice content in the interviewSummary record all customer choice content in the interviewContent Dear All, I am a newcomer to OPA. Now we have a problem. My client wants to record the track of each c…
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Inquira Answerflows V/S OPASummary Inquira Answerflows V/S OPAContent Inquira Answerflows can be migrated into OPA? Regards, Peeyush Sharma
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Updating OPA Hub (Cloud) PropertiesSummary How to update a property "wsc_req_timeout_for_metadata" for a cloud OPA hubContent Hi, I need to update the property "wsc_req_timeout_for_metadata" for a cloud O…
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How to create a link from within an Excel rule.Content Hello, I'm using an excel rule to create infer entity instances of "the narrative". The applicant answers follows the instructions and answers the questions that…User_2025-10-31-01-08-51-703 24 views 3 comments 1 point Most recent by User_2025-10-31-01-08-51-703
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Dynamic Drop Downs from excel in OPAContent Hello, I have solved an issue and I what to share it with all of you. I had two Drop Downs depending one from the other, and it was hard to manage them from mult…User_2025-02-03-19-52-42-009 41 views 2 comments 1 point Most recent by User_2025-02-03-17-24-30-094
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OPA deploymentContent When I completed a project on OPM, then I deployed this project to the OPA-hub, the maximum number of projects that can be deployed to the hub. When I open the h…
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Do not leave this screen while Data is being Submitted errorContent I am able to submit the data from OPA to OSC Most of the times as Sometimes i am getting Do not leave this screen while Data is being Submitted error and can't a…
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OPA 18B is released and available for update of test sitesContent For more information see; OPA Documentation Overview
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Custom Properties for ScreensContent Is there a recommended way to set a custom property for a screen for the purpose on interview extensions? Version 18BUser_2025-01-29-03-19-38-558 35 views 4 comments 1 point Most recent by User_2025-01-29-03-19-38-558
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Relationship Control Interview ExtensionContent We are attempting to build an interview extension for a relationship control. See attached example rulebase. It contains commentary and hopefully is self-expanat…User_2025-01-29-03-19-38-558 39 views 0 comments 1 point Most recent by User_2025-01-29-03-19-38-558
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OPA Determinations API connected to Oracle Service CloudContent Hi, We have OPA connected to Oracle Service Cloud. We are required to integrate OPA interview with external application wherein the external application will sen…
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Read or write attributes from OPA using JavaScriptContent Is it possible to read or write attributes from OPA using JavaScript. Here the Scenario is we are having Entity holding more than one instance of an attribute wh…
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Error while trying to Deploy OPA Hub on Local ServerContent Hey Guys I am currently trying to setup the OPA Private Cloud on my local system so I can get some practice in. The problem is that whenever I try to install the…
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Unable to load the OPA hub from the OPM toolContent Hi, I am using the latest version of the OPM Tool(Version 12.2.8 - August 2017). I have created a new connection in OPA hub. I am trying to do the mapping settin…User_2025-02-03-19-29-42-688 51 views 6 comments 1 point Most recent by User_2025-02-03-19-29-42-688
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Submit and RedirectContent Hi, I have two (contact/agent) interviews on customer portal that I want to appear as one to the user. First interview does captures basic user information (lead…
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OPA support for Menu-only custom objectsContent Does anyone knows if OPA support list of values defined as Menu-only custom objects? I can read from the OPA documentation the following: OPA also supports retri…
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New-Hire Account Creation TemplatesContent Hello! Our organization will occasionally have bursts of hiring new agents, sometimes 50+ at a time. When I go to Staff Accounts + and try to copy a record it in… -
Integration OPA - HCMContent Hi All, Please help to build connection between OPA and HCM. Thanks, Joe Version OPAUser_2025-02-03-17-40-53-754 83 views 8 comments 1 point Most recent by User_2025-02-03-19-43-26-559